Sercotel Alp Hotel Masella Avis et Disponibilité

Fantastic experience: A very good hotel, with a phenomenal atmosphere and impressive food service. Very good treatment and 100% recommended.
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Fantastic experience: The rooms look like rolling paper, you can hear until when they go to the bathroom.
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Fantastic experience: Hotel accustomed to groups, and good dynamics to speed up crowds. The animations have a score of 10. In the dining room a score of 10, the kitchen, does not have a good relationship with the client, they abuse that they are mostly minors and schools, and manners should not be lost. The rooms are very clean, but the walls look like cigarette paper... You can hear everything... everything
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Fantastic experience: Very good hotel, especially for end-of-year trips, also highlight the fun of the hotel with the entertainment and then the disco, above all, good treatment by the entertainment.
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Fantastic experience: The location is great, given the proximity of the slopes. The food is very good and variated. Every day they surprised us with good things. Of course, the man who manages the dining room shifts, managed to infect us with his stress.
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Fantastic experience: Perfect to go with children, indoor and outdoor heated pool in summer, game room etc, in winter right in front of the slopes, free buffet a little ranch everything must be said, but the rooms are very clean and staff are quite attentive and friendly
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Fantastic experience: Super cool music entertainment food f good good price
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Fantastic experience: The receptionists are very good, the animation staff are excellent, the cleaning department is great, the waiters are very good, the kitchen is very good, the maitre d' has a bit of a bad temper, it must be due to the stress of the groups, but in general it's fine.
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Fantastic experience: Great professionals with many years of experience.
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Fantastic experience: Unbeatable situation. Clean and cozy quiet hotel To comment on something, the rooms are not very well soundproofed, you can hear everything from the neighbors .. otherwise fantastic.! I will certainly repeat. Very friendly staff, in particular Rafa from the restaurant and the two girls from the bar.
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Fantastic experience: This hotel offers a very pleasant, familiar and quiet environment. The hotel staff is very friendly and approachable. The services offered are various: open buffet restaurant with very varied and good food, heated indoor and outdoor swimming pools, games room, excursions, theme nights, board games ... The rooms have very beautiful views since the hotel is located It is located between mountains and the foot of the slopes, they have a well-equipped bathroom with bathtub and hairdryer, TV, telephone and are also very clean and cozy. The hotel has a huge lounge / lounge with a bar and several TVs and comfortable sofas where it is possible to watch football, drawings or pink press programs (there are several screens) This area is super nice.
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Fantastic experience: Great hotel at the foot of the slopes, excellent service and exquisite free buffet food, I congratulate the director and all the service, thank you
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Fantastic experience: Super good attention especially from Marta and Albert from animation, Josep Head of room and Alex and Guadalupe at the bar, thank you all for making our stay super pleasant. You will always have a little hole in our hearts and we hope to return soon (Celia, Nicolás and Guadalupe)
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Fantastic experience: Really very clean homey and tasty food and affordable prices
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Fantastic experience: The best thing is the staff without a doubt, they take care of us always, kind, friendly, funny and close.
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Fantastic experience: All great, so good k would return more times. Thanks
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Fantastic experience: What will I say about this hotel? A 10 in everything! From the chefs cleaning service managers the cafeteria manager reception restaurant all a 11 not a 10 !! Thousand per thousand recommended
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Fantastic experience: Excellent to go with family. We went in the summer, fleeing the heat. The facilities are old, but it more than makes up for how well set up they are to go with the little ones: not even a problem to eat, and a lot to entertain yourself with.
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Fantastic experience: It is a great hotel, with a perfect location, it cannot be bettered, you are literally at the foot of the slopes. Good food and more than decent rooms. The service is very good and it is ideal for families, since they have entertainment. Totally recommended.
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Fantastic experience: Ideal for families and groups at the foot of the slopes, easy parking and very good service
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Fantastic experience: The attention of the waiters is great, very friendly, and the rooms are clean.
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Positive experience: Very pleasant and helpful reception staff, friendly and helpful restaurant staff (including a certain waiter who we had read was not very nice), good facilities for families, comfortable beds and good cleanliness. The only thing is that the walls are made of cigarette paper, you can hear everything. The food was average, it looked like school canteen food.
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Fantastic experience: A tremendous experience, a buffet for all tastes, good and comfortable rooms, you don't need to know Catalan, there are translations. It has a ski storage service and being next to the station is incredibly fast to go skiing in the best stays for a week of skiing. (Photo taken from the room)
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Fantastic experience: Although too many people at the moment in my view ...

Fantastic experience: Everything excellent, perfect rooms, swimming pool and close to the slopes. On the other hand fatal the treatment by the man from the restaurant, a certain Bobi.
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Fantastic experience: Very good location, good COVID management. Very good buffet. Maybe a little dated, but normal in this type of accommodation
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Fantastic experience: We spent a 5 day ski stay. The room was clean, the food was good, good treatment...
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Fantastic experience: Wonderful hotel in front of slopes! We have been going for years and will be back next year.
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Fantastic experience: For the professional attention and treatment of all its staff...first quality and totally exquisite buffet...breakfast with churros and freshly made butter croissants...perfect facilities and very spacious and comfortable rooms...a wonderful hotel. .I recommend it one hundred percent.
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Fantastic experience: Very friendly staff. Very good food, many options. The pool has a little chlorine left over, otherwise excellent
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Fantastic experience: After more than 25 years attending Hotel Alp I still feel at home. I'm going from December 26 to 30 and from January 1 to 5. I want to thank Jusep María and the team of waiters who are great, because in these difficult times being able to feed us all with 50% capacity available is great, thanks for increasing the dining room hours by half an hour more than service. The kitchen service with the boss at the helm does not disappoint. Thank you to all the people at reception, led by the Monicas, thank you Monica Belmonte for all the changes we have undergone this year and for your good spirits. Thanks to the cafeteria, to Cristina and Karin and their colleagues, the treatment you give us is very pleasant and the fireplace that you have for us every afternoon is a pleasure. Thanks to Marta and her great entertainment team, who delight the little ones. Thanks to Jose de Cadí who is always willing to help and lend us a hand. Thanks to Jaume for successfully captaining the entire team in such difficult times. To the cleaning and maintenance staff, shop, etc. who go more unnoticed but who help make the stay more pleasant. Sorry to the people I forget, but I wanted to give you this little recognition after being with you for so many years, I think you deserve it. I do not forget Alex from the cafeteria who has been sharing coffee and confidences for many years and my great friend Mikel who I always have you in my memory. Thank you team of Hotel Alp.
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Fantastic experience: Wonderful Hotel. They are great, after many years attending they continue to take care of us like the first day. Dining room at 50% occupancy to maintain the safety distance, in such complicated times they make our stay easy, most people are very careful with a mask, except when it is consumed, having such large spaces makes you feel comfortable and sure, it was nice to sit in front of the fireplace and enjoy a beer after a wonderful day of skiing. Thank you very much Hotel Alp. You are the best.
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Positive experience: Good experience in general. We must highlight the attention of all the hotel staff: very good professionals. Very patient and kind at the reception. The dining room staff very correct in the treatment, nice with children, friendly and attentive in general. The food was good and without shortage. The location is excellent, just 5 minutes from the entrance to the track. What could be improved, the rooms, without lacking comfort, need to be renovated to be more welcoming.
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Fantastic experience: Excellent, great animation and activities, great treatment, all GE-NI-AL
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Fantastic experience: Grand hotel, with comfortable rooms with their own bathroom. A very large rest area, for work or leisure. It has an outdoor pool and indoor pool-spa. It also has a mini-club for children. The staff is very nice and the food very good. She will prepare anything for you if you have allergies and you cannot eat what is on the buffet.
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Fantastic experience: very cozy, incredible views, the Great food, very neat and clean rooms and very qualified staff !! My children have been delighted and we would gladly return!
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Fantastic experience: Very good location, very good service, good food and excellent treatment, the meter José María a great attentive and helpful person, we will certainly repeat
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Fantastic experience: Unbeatable quality / price. Super friendly and attentive staff, lovely. Buffet breakfast and dinner good and quite varied. Spacious rooms and good views. Correct room cleaning. In front of the slopes, one step away from the chairlift. In short, perfect for spending unforgettable ski days with the family.
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Fantastic experience: Great we are delighted, Alfaro Bus tells you. Eskerrik asko, Gracies Agur
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Fantastic experience: We stayed one night and everything was super good, we had dinner and breakfast at the hotel, the attention of the waiter Pedrito was great he served us both times and both times super attentive to everything we needed, without a doubt it shows that he likes his job and the super friendly treatment he gives. It has been a nice experience in general of the whole stay
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Fantastic experience: The comments made me doubt. It is three stars but we will certainly repeat. At the foot of the slopes, the staff are very attentive and friendly. Very good food. Thanks!
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Fantastic experience: I liked the good treatment of all the hotel staff (waiters, entertainment, reception ...) and the surroundings. I have loved the hiking trails with the animator Albert, which makes it great. That's why I give it 5 stars.
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Fantastic experience: rich buffet. High kindness. good cleaning. Very close to the slopes
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Fantastic experience: The hotel overall good. In the food should have more variety, rooms could reform a bit, the room looks a bit old. And the area of ​​the indoor pool water would be warmer. Or at the least when I was a cold state Hems Pelin. very nice staff, and correct. I already recommend this conveniently located just walking track. Oh, and should javer a special parkin customers since the volume of people who parked right there for skiing.
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Fantastic experience: It is a perfect hotel for families. It has plans, activities and excursions for everyone. The rooms are designed for children, the most comfortable mattresses. The restaurant is buffet, perfect because everyone likes it. I repeat for sure and I highly recommend it!
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Fantastic experience: Excellent hotel. Attentive and pleasant staff. Very comfortable and clean facilities. Dinner and breakfast rich and varied. 5 minutes from the tracks walking.
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Fantastic experience: We have been here every winter for five years. They have family rooms, mini club with activities, heated pool, large family sitting area, at the foot of the snow ... And best of all, they are superb. We will be back next year
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Fantastic experience: A quiet and pleasant place, good treatment of the staff and family atmosphere
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Fantastic experience: I was at the end of March of '92 and although I remember it as a simple hotel focused on study trips, I give it 5 stars for the location and views that are spectacular, cozy rooms but very friendly and attentive staff
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Fantastic experience: 02/15/2020 Everything has been perfect !! Thank you very much to Viatges Estiber, as well as to the Alp Hotel Masella hotel and customer locker staff where we have collected the passes. Also thank the attention received from the guy from the skis rental shop. Hotel detail 15% discount on material. The hotel is fantastic, both the accommodation, the staff, the food, the location. We have had a fantastic experience. A 10 !!!
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Fantastic experience: Great for learning to ski. The instructors are very helpful and make sure everyone has the necessary information to improve. They also aren't too restrictive and will let you ski to your full ability. The food is much better than I expected and there is something for everyone. I hear the vegetarian options are a little boring however this does not affect me. I highly recommend this resort.

Fantastic experience: Fantastic

Fantastic experience: Perfectly prepared for everything. Families, schools, friends snow trips. Good and spacious rooms, good service, attentive, friendly and very good lunch, breakfast and dinner buffet.
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Fantastic experience: Wonderful hotel! Comfortable, with atmosphere and at the foot of the slopes
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Fantastic experience: 100% family atmosphere. Excellent treatment and services. Ideal to rest in summer and visit the surroundings on excursions. Highly recommended
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Fantastic experience: Hotel at the foot of the track, ideal for skiing with family and school children, which is how I have known it. Good buffet and treatment.
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Fantastic experience: Location, friendliness of the staff, treatment, clean room and room cleaning, varied buffet. Animation for kids, varied entertainment. And hobby departments, huge family room.
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Fantastic experience: It is a really impressive site, the waiters of 10! It eats great and the beds are very comfortable! I recommend it
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Fantastic experience: I go every year, if true that they need to change the floor carpets, but otherwise correct. I like it a lot or in summer that almost nobody is there and enjoy the mountain and the pool.
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Fantastic experience: We loved it, the cleanliness, the staff, the dresser there is not much variety but it is very good, and the location fantastic, great to come with children
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Fantastic experience: I came here for work. Comfortable room, good food with lots of choice at the buffet
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Fantastic experience: Family hotel, in the La Masella ski station, excursion center to discover surroundings. Exceptional treatment, many activities can be performed. Free buffet, heated pool inside the hotel and outside, entertainers at night.
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Fantastic experience: very good tracks

Fantastic experience: Nice place but mad manager

Fantastic experience: Everything was perfect! We did a "Purge" event all night and it was suuuper funny! I highly recommend it

Fantastic experience: Very good treatment and service from the hotel staff! They try to solve everything that is in your hand and is grateful because the websites that are hired by the hotel do not .. They adapt to your suggestions, I give it a 10 !! Heated swimming pool and without having to wear a hat, it has been a pleasure to have spent there halloween!
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Fantastic experience: The location is very good, there is no loss, as you go into the destination you see a hotel complex until you find the aforementioned hotel. It is a 3 star hotel but for me it seems to be 4. The room service is very attentive, the restaurant offers lunch and dinner with a variety of products and professional waiters, they offer a gluten-free menu (very varied). The hotel has a "hall" with bar, billiards, table football and other recreational machines, everything very complete to make your visit and lodging as complete as possible. There is a swimming pool, cinema, library, disco, among other services. The views in the hotel, depends on the room that you touch, in my case I was in one that has a terrace with mountain views, with clotheslines, table and chairs. The room neat, clean and very spacious. It exceeded my expectations, with which I recommend it.
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Fantastic experience: Very cozy In the dining room they serve you as it should be: attentive and clean. The family room are bunk beds attached to the wall that bend. The heated pool is great. And the surroundings are also accurate. A good hotel as a getaway.
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Fantastic experience: The location is good snow falls at all hours and this away and no one bothers the rooms are giant and with good mattresses and the service is adequate and the food is good and with great quality
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Fantastic experience: The location of the hotel is spectacular, the small rooms, the facilities are very good and the treatment of the staff a luxury, all were very friendly and friendly.
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Fantastic experience: Great hotel with entertainment for all audiences and multiple facilities. I recommend it to go in groups with children.
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Fantastic experience: Hotel clean and with good food. The workers each and every one of them are the best. Unbeatable views
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Fantastic experience: Perfect

Fantastic experience: Ideal to go with children, good entertainment with miniclub for them and excursions for parents, buffet lunch, well with a star dish. Indoor and outdoor pool, indoor soccer and basketball court, volleyball. Correct rooms with TV, missing modernizing.
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Fantastic experience: Took a school group here and had a fantastic time. Food is brilliant and rooms are perfect.

Fantastic experience: All phenomenal as always. We have spent the week of Kings for several years and never disappoint. The phenomenal food. Good cleaning, and all the staff very nice. The situation for skiing is unbeatable. We will repeat.
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Fantastic experience: It is an ideal hotel to go with family or with friends. The best common recreational areas.
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Fantastic experience: It is the best hotel near a ski resort. It is a few minutes from the station, has a spa and a giant lounge that allows everyone to meet after eating with a giant and super original central fireplace. The restaurant unbeatable and the staff charming.
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Fantastic experience: Great experience for families, pleasant and familiar atmosphere, mountain tourism with space for adults and children, excellent treatment of workers.
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Fantastic experience: Hotel with beautiful views of the ski slopes of masella in a beautiful setting. Charming and with excellent service, plus heated pool, games room and varied facilities. Ideal to go with children as they have activities for them ... ..
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Fantastic experience: Unbeatable atmosphere, very familiar, activities all day for children and adults. Indoor and outdoor heated pool, caselan kitchen, very professional and close staff. Mandatory visit for us every year since we discovered it.
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Fantastic experience: Great both in winter and summer ideal to disconnect with family, have entertainment for large and small family treatment, fully recommended
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Fantastic experience: Great to go with family! The hotel staff is fantastic, very attentive and very nice. The mini club for children is perfect, they are at home. How always, a 10!
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Fantastic experience: It was fantastic to go there, with the activities they gave us and all that, the food is very good
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Fantastic experience: We had a great time on Christmas, they make a show for the children and Santa Claus comes to give them gifts with which the illusion that children have and their faces is spectacular 100% recommended if there are children at least at Christmas but not You take my place away from me since I'll be back every year I can for sure
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Fantastic experience: It is a wonderful place. The rooms are incredible and full of amenities. It is the ideal place to stay if you are going to ski to La Masella.
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Fantastic experience: Great, especially with children, a good place to ski and disconnect. The great buffet eats very well.
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Fantastic experience: We liked good value for money and the indoor pool for the pekes is great.
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Fantastic experience: Great deal, familiar, adapts to all the needs of children, young or old. We have had some great days in an amazing environment
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Fantastic experience: The attention of the staff is exquisite, it is a highly recommended Hotel to go with family with children or ski trips with school children, for 7 years I have been traveling with an Institute and I can only speak well of the Hotel and the track staff.
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Fantastic experience: Very nice staff and excellent service, to repeat. The buffet may lack a bit more variety but even good food.
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Fantastic experience: Very interesting planned activities. Perfect for family tourism. Excellent environment. Very comfortable and professional.
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Fantastic experience: We stayed in the apartments, really comfortables and in a perfect location. I totally recommend it.

Fantastic experience: Very good resort. Food excellent and a wide range nice rooms
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Fantastic experience: Nice hotel, good food. However was stuck in the lift for 20 minutes

Fantastic experience: I have been visiting this hotel for 10 years every Christmas and I think I will continue for many more years it is very comfortable, the entertainment team an 11 home-cooked meal in the end the one that tastes it repeats.
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Fantastic experience: My stay at Alp Hotel Masella was sensational. The hotel facilities are very good, the staff very attentive and friendly and a great buffet full what is a good resort. Without hesitation, I would stay in their facilities again.
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Fantastic experience: Very good taste for alpine decoration. Warm rooms and good price. Great experience. Very good treatment to school children and is in a privileged place, at the foot of the track.
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Fantastic experience: I'm going to go to the end of the course (6th) and see the reviews and the trip that my classmates did. THEY SAY THAT THIS GIENIAL I hope that I have seen pictures etc ... and he is handsome, Goodbye!
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Fantastic experience: I went last year and I loved it And if you get bored when the ski day is over you can always go on an excursion through the town that is cozy or have a drink in the pub next door, the food except juices and tomato soup It is not good at all, the rest looks good and the menu is varied with meat, fish and salads, people fight for ice cream xd, in short it is a good place to spend a cozy vacation.
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