Hertz Gerona Railway Station Info and Reviews

Positive experience: Friendly and easy location right across from the train station.

Fantastic experience: Very good office. The customer service is spectacular. Nothing like others I have been to in Spain.
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Fantastic experience: The staff was very friendly, we rented the car without any issues and left it at the airport even though the branch was closed, no problem dropping the keys in the mailbox and they charged correctly
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Fantastic experience: Blinded by habit, I always chose AVIS, but this time AVIS failed and HERTZ was the solution. Surprise!! Not only did I find the service excellent, but the fleet is much more updated than Avis and the cars are very well equipped! At the station office, Carlota attended us, who is so professional, fast, polite, and handles customers with a smile, providing solutions and also in several languages. Although it's so cold in the office that penguins could live there!! All the best! Never again AVIS!
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Fantastic experience: Everything clean and in order
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Fantastic experience: Very good company! The best are its employees, very friendly, approachable, and always willing to help! 100% recommended
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Fantastic experience: The service provided was excellent. The only downside is that it's in the center, and if you need to leave, it becomes chaotic to get out of Girona, but that is not the office's fault. Services are completely transparent, with a level of courtesy that I rarely find in customer service staff. Regarding covid hygiene, everything was absolutely correct, I felt confident that they were measuring the protocols as it indicates that the vehicle has been disinfected (something very important given the contact with the steering wheel) I recommend 100%.
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Fantastic experience: Because of the person who assisted me, who is a marvel
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Positive experience: The young woman who helped me was really efficient and friendly.
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Fantastic experience: I highly recommend this Hertz office. I was on vacation a few days ago in Girona and by mistake, I booked online at this office a car for the 5th and 6th of September when I actually needed it for the 4th and 5th. I went on the morning of the 4th to that office and was assisted by Silvia, a very pleasant girl and undoubtedly very efficient. They had all the cars in the category I had reserved rented out. She contacted another office trying to see if they had another vehicle available, but she couldn't manage to get one. She tried to cancel my reservation and saw that it couldn't be done easily without an economic loss for us, since I had prepaid online. Finally, she saw that she had a higher category car reserved and offered it to us. Of course, we accepted it. The vehicle had only 7000 km and was very comfortable and safe, and it allowed us to do all the outings we had planned for that day. I will not hesitate next time I need to rent a car to do it with this company and I will also recommend it, even more so if it's this office.
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Positive experience: Friendly treatment
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Fantastic experience: Car rental, quite tight prices
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Positive experience: Good personal attention, difficulty finding parking.
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Fantastic experience: Smooth transaction, low hassles and even got a nice car upgrade. Great location close to the high speed train to explore Costa Brava from. Quick and easy even as someone who does not speak much Spanish, let alone Catalan. More US travelers should rent and explore by car!