Aparthotel Palamós Avis et Disponibilité

Fantastic experience: I can only rate the guy in the kitchen. A 10
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Positive experience: It's in a good location, but I thought it was something else. After staying in another hotel in Andorra for 2 days, which was excellent and cheaper, this one disappointed me.
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Positive experience: A highly recommended hotel. The service is very good. However, I want to highlight the wonderful attention of the cleaning staff for how clean the whole complex is. A special mention to Libia for her attention and her way of pleasing every request you made to her, I hope management takes care of and values her, as they have incredible staff, and this is something that needs to be cared for and valued, thanks to the whole team and thank you Libia for your professionalism and your friendliness.
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Positive experience: Hotel ona, great value for money. The rooms are a bit small for having a kitchen and the drywall rooms are quite noisy, but it's very good for staying a few days.
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Fantastic experience: We stayed from September 13 to 19 with our grandson on the 4th floor and everything was very good, spacious room, clean, and all the kitchen utensils. The buffet was very good and all the staff were very attentive. This is the second time we have been and we will return.
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Fantastic experience: Excellent rooms, although they didn't clean our room after the first day. But of good quality, spacious, good beers, TV and a very good buffet breakfast just 150m from the beach
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Positive experience: The pool was not open on Friday or part of Saturday. Swim caps required on Sunday... it is shared with training sessions and courses of a swimming club
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Fantastic experience: We stayed for one night and everything was really good. The accommodation included breakfast, which was perfect because it was a buffet, the rooms were very spacious and cozy, and the hotel staff were exceptional, treating us very well from the moment we arrived until we left.
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Positive experience: I booked the hotel stating that one of the pools was covered due to the forecast of rain. I chose it because I thought, 'even if it rains, I can swim with my 2-year-old child'. To my surprise, when I arrived there, the pool was under renovation because it was not yet covered. Then, the information from the hotel reception did not tell me where the pool or the playroom were. I thought, 'the elevator will indicate on which floor everything is', but no, it didn't say anything. The water in the shower went from hot to suddenly cold, and so on. In the family rooms, they put a trash can that is too small, as two of my child's diapers fill it up. I had to buy garbage bags and keep them on the balcony because they clean every three days, and the room smelled a lot. The buffet leaves much to be desired; there are few options and many of them are scrambled eggs, bacon, tourist buffet. The coffee is just pure water, very bad; the hospital machine coffee is better. For a 4-star, I expected much more.
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Positive experience: Very clean, but we were not informed that the pool is out of service this week and it was important to us.
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Fantastic experience: Great aparthotel very close to the beach and the urban center.
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Positive experience: Everything was excellent, the pool was phenomenal, Rubén the lifeguard was very kind, pleasant, and nice, I hope to see us again next year.
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Fantastic experience: Everything was fine and the pool had a calm atmosphere. Many thanks to Rubén, the lifeguard at the pool, very nice and excellent service.
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Positive experience: The hotel has more stars than it deserves for the facilities it has, as an apartment it leaves much to be desired, it is at minimum services, the worst equipped of all the ones I have stayed in and there have been quite a few, it only has water glasses, no wine or champagne glasses of course, not even a tablecloth, I had to buy a tray to make ice cubes, etc. However, the reception staff is exceptional, special mention to Laura, as well as Rubén the guy from the pool, a 10. It's going to be hard for me to return because of what I've mentioned, they have a lot to improve and I don't think the investment for that is so high
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Fantastic experience: Super attentive and friendly staff. We had a three-night stay and we are leaving very happy, we will come back...
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Positive experience: It is true that I would have liked them to clean every day, mainly because of the price you pay a little more cleaning wouldn't hurt. As for the hotel, it is large and very comfortable. The breakfast and dinner are fine, not amazing but okay. The staff is friendly and attentive, the guy at the pool is great.
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Positive experience: The room was comfortable, but the furniture was old, the mattress and pillows were excellent, the breakfast was normal with little variety, the coffee was really good
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Positive experience: The fact that they don't change the towels in 4 days, I can understand. But that they DO NOT make the beds or clean the room daily...... we are talking about a 4-star hotel, please, even in guesthouses they clean the rooms every day !!!!. This is the first time I encounter something like this.
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Positive experience: Rooms are very outdated...the rest of the facilities are good.
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Fantastic experience: We had a wonderful dinner. Highlighting the mussels in marinara sauce and the grilled shrimp. The service was very attentive. Recommended
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Positive experience: We ate very well with the menu. Good product and very good service. We did not stay.
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Positive experience: Terrible cleanliness, 3 days without cleaning and they tell us they had a problem with the laundry. To clean and make beds I think has nothing to do with it. For me, this hotel is 3 stars and not 4.
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Fantastic experience: Ideal for family vacations. Reception staff very professional, very efficient in catering and effective cleaning. Close to the beach and has a pool with security.
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Fantastic experience: Spacious and functional rooms, with a living room where the sofa can be used as a bed. Unbeatable reception staff, super active catering team, and effective cleaning. Comprehensive facilities for family vacations.
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Positive experience: It is not a 4-star hotel as they claim at the entrance. I would give it a 3, no more. Most of the rooms are small apartments, with a living-kitchen area that helps you out of a problem. It's not bad for going with kids, it's very close to the beach for walking and the port area, the buffet food is acceptable. It has a pool and a play area for kids. They serve breakfast and dinner. If you want to eat there it has to be at the pool bar with options like: pizzas, burgers, and hot dogs. But: they clean the room/apartment twice in ten days. The condition of the apartments in general is improvable, they need renovations and repairs. The air conditioning is a bit lacking. The area where it is located is terrible, a slum. If they lower the prices a bit and take away a star, it wouldn't matter.
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Fantastic experience: Perhaps the only weak point is the room service, I stayed for 5 days and they only came once for cleaning on the third day
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Positive experience: Good in terms of quality - price ratio. Correct buffet for dinner and good for breakfast. You always see the same staff in the dining room, so they must work long hours which we understand can affect attention, however, they were always correct. The rooms were fine, except the towels did not smell very good. We mentioned it at reception, and it may have been a one-time problem. Very good location for the beach. Recommended for a stay in Palamos.
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Positive experience: It's very good, the only issue is the air conditioning which is just okay, it doesn't cool much. But the staff has been very pleasant and friendly, especially the lifeguard, Rubén, who is very nice and does his job very well.
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Fantastic experience: A very pleasant hotel. The cleanliness leaves a lot to be desired, but the rest of the services are very good. Special mention to Rubén, the lifeguard at the pool, who is a very nice guy and treated us spectacularly. Recommended
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Fantastic experience: Everything is great, the staff is top-notch, the attention and the activities... They provide a lot of conveniences
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Positive experience: We stayed two nights and were told that cleaning service was not included, the TV is smaller than a mobile screen... The pool only gets sun at noon. The buffet is of low quality, 5 out of 10. The beds are like boards... Very poor quality... And the worst part is that they charge us more for a room with a baby and when we arrived there was no baby bed... Why do you charge more if you don't provide the bed service!? We will never return, not recommendable at all.
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Positive experience: We met him last summer and we have repeated. Very pleasant stay.
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Fantastic experience: It is not a beach hotel but it offers very good service
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Fantastic experience: I see a lot of negative criticism about this hotel and many statements from people that I don't think are accurate. Let me explain my experience: we stayed for the first time two weeks ago. We arrived on a Friday and stayed until the following Monday (weekend with half board). The hotel is well located. Next to the beach, and easy to access from the highway, via the avenue of the football field. The rooms are clean, they have air conditioning, fridge, bed and sofa. Well, at least ours did, as we were with our two small daughters. At all times, the staff were friendly to us, especially if they see you have children, they make sure they have everything they need. You don't find that everywhere, and it's appreciated. It is true that there was a bit of chaos, because the hotel has been under construction (it's still not finished) and there are some areas that are not 100% available, but the basics are: pool (one large and one small for kids), a bar area by the pool where they show football, a very complete buffet restaurant, a children's play area... In short, a service of at least a 4* Hotel, for me. As I said, maybe because of the construction, or because the summer season was starting, maybe it still couldn't be at 100% of its operation, or they couldn't accommodate everyone they wanted, but if you are going to spend a few days and have your reservation, you won't lack for anything. Moreover, the staff is very nice and very willing to help. We had a great time, and we hope to return next year, if family finances and dates allow it. I hope my review helps clarify some doubts for those undecided, and to thank the hotel staff for everything they have done for me and especially for my family. I recommend it 100%.
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Positive experience: We stayed just one night. Room with a balcony. If you also want to cook, it is fully equipped. The beds are not uncomfortable. A proper place, recently given a facelift. Buffet breakfast was good. And very friendly staff. You can leave your luggage in storage. Located one street from the beach. The pool is large and the water is at the ideal temperature. One downside is that you could hear everything happening on the street, cars and people.
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Positive experience: Location, very close to the beach. Areas for improvement: -Half board consists of breakfast and dinner, there is no lunch. I understand that having 3 meals for full board means you have to hire more staff. Despite this, the half board is acceptable; for those looking for a lot of variety, you won't find it at Ona Palamós. - Try to make better use of the beach bar you have; it’s a shame that it’s almost always empty. Since you don’t have lunches, we missed some sandwiches, hamburgers, hot dogs, or some portions at that beach bar... the truth is that it’s very well maintained but not well utilized. A bit of animation during the day and night wouldn’t hurt. - Rooms and pool are fine. Best regards.
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Positive experience: I want to thank all the employees, especially Maria who took care of us wonderfully. I had a severe back pain issue and her attention was a relief. She called an ambulance and calmed me down. Great professionals and even better people!
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Fantastic experience: I don't understand why the hotel currently has an average rating of only 3.9. We give it 5 stars. We stayed 2 nights at the hotel and everything was perfect. The rooms are clean, the reception staff is super attentive and friendly, the value for money is excellent, and the breakfast, for just €7, is very tasty and varied. Just 4 steps from the beach. The pool: Huge, well-maintained, and with a lifeguard. Thank you, team Ona.
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Positive experience: Well located, just 100m from Playa Gran, spacious room, with sofa bed, good mattress, good rest, good shower with power, good bed and bath linen, no amenities or phone, air conditioning, small refrigerator and no minibar, wonderful east-facing furnished terrace with clothesline. I was assigned a wonderful room, according to my preferences, thank you very much, Reception. And check-out at 12H without problem and no extra charge. Thank you ❤️ Breakfast and dinner buffet with average variation, but quality and palatability 10/10. Very good coffee, yes. Elevators, outdoor pool that is covered in winter, kindness and very good treatment from the staff, luggage storage. On Friday they offered us a free glass of cava and on Monday typical coca de Sant Joan. Noisy groups, but tolerable due to the Sant Joan festivities. So, why won't I be able to return? Because of their room cleaning policy. I can understand that in apartments it is done every 3-4 days, but not in rooms. I stayed from June 16 to 25, 9 nights MP in double room for single use. I was entitled to cleaning only on the 19th and 22nd. On the 19th they forgot it, I complained and they made the bed, emptied the bathroom bin, and changed the towels. I must admit that, as I asked for more frequent cleaning at check-in, the day before they had also made the bed without changing sheets and had left me 3 extra bath towels, swept and mopped nothing, cleaned the bathroom nothing. The cleaning on the 22nd, regrettably, left the bathroom mirror as you will see in the photo and, although they did sweep, mop, and made the terrace, another photo will show how the floor was left. And it’s a shame, because when you enter everything is spotless, but I think I can venture that it is an issue of more just salaries (or schedules) for the maids. DAILY and thorough cleaning of a beach accommodation I estimate that, in room and not apartment, is an unavoidable requirement that the visitor expects by default, no matter how much it is explicitly stated in the conditions that only apply to the apartments. I, at least, suggest reviewing this point in a 4* APARTHOTEL. I have a serious back injury that prevents me from making the bed, buying broom, mop, cleaning products, cloths, because I cannot use them at home, I do not expect to have to do so on vacation.
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Positive experience: We have been here for 2 consecutive years. Generally, the facilities are quite good but there are certain aspects that should be improved. We stayed on the third floor where the air conditioning system is shared. In the middle of June, at 27 degrees at noon, it didn’t cool at all. We were with our 15-month-old daughter. We informed maintenance and they told us that some compressors weren’t working properly and they were waiting to fix it. When I went down to reception, they told me that the air was set to 'winter' mode... I found it to be a lack of courtesy and professionalism to try to shift the blame... On the other hand, the room doors slam shut, creating noise and slamming at all hours of the day and night, making it impossible to rest. The walls separating the rooms are like paper (we could hear the pleasant dreams of our neighboring guests)... Proper cleanliness, very well located.
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Fantastic experience: We stayed from the 12th to the 17th of this month. Everything was great. Very clean. The room with kitchen was very good. I would definitely return to Ona and Palamós.
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Positive experience: We're leaving a bit disappointed. We arrived at the hotel and found that the pool was closed for renovations. They could have put that on the hotel website since I made the reservation there and we would have saved making the reservation as we were traveling with a small child and could only use the pool for one day; they opened it at the end of the week... I think more than one guest found themselves in the same situation as us. I asked at reception when they planned to open it and they wouldn't give us a specific day. The apartment was quite nice. Close to the beach.
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Fantastic experience: The service was correct, the facilities were quite good, clean, and a nice pool. The food was quite good for a hotel.
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Fantastic experience: We spent a weekend as a couple. The reception and dining room service was a 10. We will definitely return.
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Fantastic experience: We loved it! The buffet is very varied and complete. And the waitresses are very friendly. We will definitely return.
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Fantastic experience: The hotel in general is very well maintained, it is comfortable and has details with us... the customers. But I wanted to make a special mention to Abel Sola, who every day accepted to make me fried eggs for breakfast. Thanks to Elena who arranged it and thanks to Abel.
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Fantastic experience: Large and comfortable room with side sea views. Price-quality ratio of 10, it pleasantly surprised me.
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Fantastic experience: This is the second time I stayed there and it has always been a good experience, it is simple but has everything you need and is a step away from the beach. Good price-quality ratio and it is a good point to explore the Costa Brava, close to everything.
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Positive experience: It is a hotel that, if you are not looking for great luxury, is very good. The rooms are large and spacious although the bed leaves something to be desired in terms of comfort. The entire accommodation is well maintained. In fact, our room still smelled a bit of paint when we arrived. As a negative point, the television was in the sofa area, so it could not be watched from the bed, but in addition it didn’t work. The staff was friendly to us at check-in and check-out. The location is ideal in the center of Palamós, close to all kinds of services and just steps from the promenade. The price was correct.
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Fantastic experience: We stayed in an apartment (double room with bathroom and kitchen) that was super comfortable, with a terrace overlooking the sea, quiet and pleasant. The hotel staff was very friendly and attentive, everyone, the reception staff, the girl in the dining area, the maintenance guy... Everyone was very nice and approachable. The food was very good, a varied and tasty buffet, the room was comfortable, pleasant, and clean, they have welcome details, they provide hat and towels for the indoor pool... We will definitely return, a very family-friendly hotel, close to everything but in a quiet area, second line from the beach... We will come back for sure
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Fantastic experience: We had an electrical problem in the room that had no solution, the reception staff quickly resolved it by assigning another room. Good cleaning of the rooms. They are large and have a day area without a window, a night area, and a bathroom. Ideal for me. With half board, the buffet breakfasts are very complete and have a lot of variety. Dinners in low season are set menu, what we tried in 2 nights we liked very much. The dining staff is very attentive and pleasant, congratulating the kitchen staff since we really liked the food. Good location and easy to park 2 or 3 streets before the hotel.
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Fantastic experience: Perfect location very close to the beach. The facilities are very nice and the room for two people is spacious. The staff is very friendly and willing to resolve any questions. The buffet breakfast is very complete and of high quality. Since it is low season and we have half board, the dinner was a fixed menu. Several dishes to choose from and the quality is a 10.
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Positive experience: The apartment had little space in the closet, I had to do the impossible to have the clothes organized, and for four people, don't even think about it! It lacked a washing machine, a very important appliance, my first vacation where I couldn't wash the towels or swimsuits, the fridge was so small that you could hardly keep anything, let alone an ice cream if you wanted to have it peacefully, as I'm on vacation and here to relax. To be specific, the cleaning was not impressive, the only day they come. And when we entered, we already noticed dirt in several places. The pool was spectacular, very clean. Regards.
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Fantastic experience: Hotel very well located, just 2 minutes from the beach and very close to the center, surrounded by restaurants in both directions. The rooms are very spacious, ours had the bed area, a quite large bathroom, and an area with a big sofa, television, a small fridge, and a nice balcony. The breakfast was great and the girls who serve it are very lovely (thank you Tamara and Elena for treating us so well). The staff in general is the best part of the hotel, all very attentive and helpful. I will definitely return.
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Fantastic experience: The food was the best part. The buffet is not huge, but what they have is delicious. The pool was freezing, so we couldn't use it. The beach bar was never open. And the room wasn't bad, but the beds wrecked my back.
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Fantastic experience: Well located two blocks from the beach and with plenty of space around to park. Quite a varied breakfast (although with almost no vegetarian/vegan options)
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Positive experience: Very close to the hotel is the beach and there is a supermarket and laundry. The room has a large balcony and the fridge cools well. The kitchen is not induction, so it takes a little longer to heat something than usual. There is plenty of entertainment for the kids. Be careful if you book on the first floor because that's where all the recreational area and the pool are. It's not recommended for people who don't want to wake up early.
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Positive experience: They don't clean the rooms or change the sheets or towels, the buffet is very poor, they should take away 2 stars.
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Positive experience: You cannot check in until 3 PM and the check out is at 11 AM. Something typical in many hotels but it is still annoying. The air conditioning in the room was very weak and we were very hot. A hotel that costs €200 per night should have a proper air conditioning and should allow an earlier check in. Breakfast was okay. Staff was okay.
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Positive experience: The room is fine, but the air conditioning does not cool the room, you have to pray to get a free sunbed at the pool, there were hardly any utensils (I think it should be checked before giving a room), there were no clothespins for the clothesline either, the safe did not work, the cleaning service was fine, we also had check-in at 3 PM and could not enter until 4 PM.
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Positive experience: 30 years ago it would have been a great hotel. It lacks investment, there are many things in poor condition that need to be renovated, for example, many sunbeds by the pool which have some suspicious dark stains here and there that I don’t (nor do I want to) identify. Without a doubt, the best is the staff, they do what they can with what they have with the best of their smiles.
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Fantastic experience: Efficient and helpful staff. Large room. Sofa bed a bit uncomfortable but fine for 2-3 nights. Facilities for using services after check-out. Very good location. Thank you very much for everything.
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Fantastic experience: We went for 5 days as a family in August. Very good location, just 1 minute walk from the beach. The room was clean and the air conditioning worked well, with a remote. The staff was friendly and attentive. The pool was quite large, the water temperature was nice, and there was a large section that only covered up to 1.20m. There is also a small pool and a jacuzzi that are nice. There are plenty of sunbeds, we had no problem getting sunbeds. The food at the buffet was very good. There wasn't much variety, but they had a bit of everything (fish, meat, pasta, vegetables...). We ate some days at the pool bar and they had a bit of everything. Everything we tried was quite good (nachos, quesadillas, wraps, burgers...) except for the pizzas. We would go back.
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Fantastic experience: The rooms are very good, the pools are spectacular, and the location is two blocks from the beach. There is a need for better cooking facilities as the burners don't heat up much.
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Fantastic experience: Everything excellent, very good rooms for 4 and the continental breakfasts perfect. I will definitely return.
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Positive experience: Rooms are adequate, although there is no daily cleaning service or towel change; this occurs starting from the 4th night, even if you have a room and not a janotavion with a kitchen. Breakfast is acceptable, but they could provide more toasters and an additional coffee and juice machine because there are long lines, especially during peak season. The pool area needs to be modernized; there are not enough sunshades and the loungers seem a bit old (or at least that’s how it looked). They have paid parking. Overall, the rating is acceptable.
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Positive experience: Rooms with kitchen, small fridge, and air conditioning. Comfortable bed and large bathroom. 5 minutes walk from the beach and 15 minutes from the center. If you are looking for a quiet location, close to the beach and a normal price-quality ratio, the others are much more expensive. They provide a complimentary bottle of water and have water and cookies at the entrance in the morning, but nothing else besides toilet paper. It is difficult to regulate the water temperature in the shower and the air conditioning. Very good service. You can leave your bags after check-out and make the most of your last day. Large pool open from 8 am to 8 pm and they have a bar with very good service. Next to it, there is an indoor area with two pool tables, darts, and a gaming machine at €1 per game. Sustainability: 1/5 based on what I've seen: hand soap in bars, but the rest in plastic bottles. The kitchen cleaning kit doesn’t seem reusable. Since it’s an aparthotel, towels are cleaned when necessary. The air conditioning turns off when you open the window. Electric stove.
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Fantastic experience: Hotel just one street from the beach. Large room, living room, and bedroom, with a terrace. Half-board food highly recommended, very well cooked everything. July month and no crowds.
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Fantastic experience: People deserve a 10 for their attention and willingness at all times, but there are some conditions that make it impossible for me to give a 10 to the aparthotel. The wifi was just adequate in strength and continuity on the first floor rooms. In our room, there was a broken glass in the door leading to the terrace and a napkin on the floor when we entered. The bed did not allow me to rest perfectly, but it could be my back that is the problem. The leisure area ends too early, just like the pool, although I did not try either of them. We also did not try the beach bar for breakfast or dinner, so I have no opinion. Overall, the stay wasn't bad, but for 160 euros/night, I expected something more detailed.
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Positive experience: Very good staff and apartments. But it is very necessary to change the bathtub for a shower. If there is a change next year, we will return.
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Positive experience: We only stayed one night and practically we were only there to sleep, but it was quite good. The room was quite spacious and had a small kitchen. The terrace was nice. The best part was the value for money and the location. Also, since it was June and during the week, we could find a spot to park on the street and we saved ourselves from having to pay for parking.
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Positive experience: We were 2 people in a double room with kitchen and balcony with breakfast included. I give it 4 stars for value for money going in June. With July and August prices, there might be things to consider. Details: - Room: good space for 2 people with a kitchen with basic equipment (4 things of each), spacious and pleasant balcony with table, chairs, drying rack, and basic cleaning utensils (mop and broom). The bed is comfortable, but the pillows are paper-like. The air conditioning is weak, and the cleaning is adequate (room fine but the terrace had cobwebs). - Facilities: they had everything necessary and updated, quite good. We were lucky that the pool was already uncovered, quite large and quiet. All the staff very pleasant - Breakfast: Everything very good with different savory and sweet items, though not much variation from day to day. The staff very attentive and hardworking. As an improvement, another toaster could be added since there's often a bottleneck when there are more people. - Parking: there are free spaces around, but on weekends and during high season it’s hard to find. They are currently doing renovations in the building opposite the pool, which is bothersome from the morning, but I understand it is unrelated to the hotel. As a general assessment, aparthotel with the basics for a few days, good staff and facilities.
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Fantastic experience: I stayed 6 nights at this hotel and the staff was always very helpful and attentive. The room we stayed in had a kitchen with 2 burners, which is very practical. There were some details that could have made everything perfect, and that is that the internet connection was lost a lot, at least on the third floor. Another detail is the cleaning, which is done every 4 days, and although they specify this when checking in, since we stayed longer, they only cleaned once and did not leave more amenities like shampoo, soap, and toilet paper for the remaining time, so we had to ask for them. I would have liked to find cleaning supplies like a broom and a dustpan to keep my space clean.
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Positive experience: Good value for money. Spacious rooms in the second line from the beach. Abundant buffet breakfast, medium quality. Very friendly and attentive staff.
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Positive experience: The hotel and the rooms were good, but the room service was bad, because they don't clean the room until three days have passed, and then it was very hot in the rooms, because they had the air conditioning blocked so you couldn't use it, the food and breakfast were very good.
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Positive experience: Good experience for spending a couple of days, in my opinion the buffet leaves a lot to be desired. The workers are all very professional. It has a pool that is heated in winter, a great plus. The room is large and pleasant.
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Positive experience: Excellent service. A plus is having a pool. Regarding the apartments, the kitchen utensils and appliances could be improved to make the stay more comfortable. Some things are missing.
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Fantastic experience: Super clean hotel and a spacious room that we were assigned, spacious and separated from the sofa room, which is appreciated due to the kids. In the restaurant, there was a girl named Támara who treated us super well and was very, very friendly, attentive at all times. The only downside is that we thought it was a buffet at night and it was a menu, which we were not informed about, but it is understandable considering the season. The menu repeated over the 2 nights, but they found a solution for the child. A pleasure to meet Támara and for her to take care of us. Without a doubt, we would return and I recommend it.
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Positive experience: Overall, I felt well treated. I would only recommend that they enhance cleanliness because upon arriving in the room, someone from maintenance had gone to fix something and left a 'gift' in the bathroom (how unpleasant). On a positive note, the food seemed good (healthy) although somewhat limited. The staff is attentive and tries to resolve things. Thank you
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Positive experience: We were there the first week of September, in a room without a kitchen (that’s what we had booked), after the first night we had a problem with the room door and a very friendly receptionist took care of moving us to another room, this time with a kitchen, spacious, a bathroom, although small very clean and sufficient, the kitchen-dining area was very complete and a sofa to take good naps, plus a very large terrace. Breakfasts were very complete and of high quality, a good pool but, unfortunately, without a bar at the pool. The cleanliness was excellent, although being an aparthotel they clean the room every three days, the cleaners were very friendly. Lastly, we want to thank the brunette receptionist, who was super nice. We will definitely return next year. Thanks to all the staff.
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Positive experience: 4-star hotel but with issues, the shower worn out from use moves and water comes out uncontrollably, the sports bar and pool area were not operational, and the walls do not block the noise from the neighboring room. The staff is super friendly and efficient, it's the best thing it has.
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Fantastic experience: We spent a week at the Ona Palamós apartments, the room was very spacious and bright, with good ventilation. Everything was very clean and tidy, with a well-equipped kitchen, with the essentials at hand. Views of the pool, which was appreciated, with these sunny days we enjoyed. Thanks for having the double bed I requested specifically, although it was a bit soft for our taste, but comfortable. Breakfast was very good for my liking, not too much pastry, but I did miss a bit more variety with the bread, that's an observation. I read that for the pool, a swimming cap was essential, but during these September days, no one asked me to wear one. We didn't enjoy it much, since being so close to the beach, one prefers the beach, right? But it's never too much to take a dip. The hotel staff were very friendly, from the cleaning ladies to the receptionists, and attentive to what was needed, since we had an incident in the bathroom that could be solved by mutual agreement. Other than that, we were very happy with the location of the Ona Palamós Aparthotel, which is central and close to many services, such as supermarkets, shops, hairdressers, etc. We will definitely repeat.
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Positive experience: We spent a weekend as a couple, from Friday to Sunday. We stayed in one of the hotel rooms, those that do not have a kitchen inside. The room is spacious, with four differentiated areas; the bathroom, the bedroom area with the bed, the sofa and TV area, and the balcony. The service from all the reception staff who attended us was a 10. Room and common areas clean, pool area with spacious and comfortable sunbeds and bar service by the pool. The buffet was the weakest point for our taste, little variety but acceptable for a 3*. The overall value for money of the hotel is very good. We recommend it and will return.
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Positive experience: The bed is very comfortable. In the kitchen area, basic items such as a toaster and a coffee maker are missing to at least have breakfast. We didn't use the kitchen at all, but those who want to do so would be quite limited. As for cleanliness, it was quite lacking; they clean the room starting from the 3rd night. If you’re looking for a cheap hotel just to sleep in and centrally located, I do recommend it. The location is good, just a 10-minute walk from the port of Palamós where all the restaurants and entertainment area are.
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Positive experience: The location is excellent, just two streets from the beach and a few minutes' walk from the center. The staff's service was very good, I congratulate all the hotel staff for their excellent work. The buffet was acceptable, there isn't much variety but it was fine for me. The buffet was somewhat scarce but it was fine for my taste. The staff's service was excellent despite small communication errors.
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Positive experience: Nice hotel, very spacious apartment-style rooms. The only thing I didn't like is that the TV is too high and it's uncomfortable. It lacks a trash bin in the sofa area and the fridge. I missed that in September they only open the pool bar on weekends.
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Positive experience: The best thing they have is their staff, excellent service highlighting Laura's dedication. The ApartHotel is very neglected, many things need fixing including the apartments and ornaments. The pool area leaves much to be desired. With reinvestment, they can improve the place.
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Positive experience: The stay at the Ona aparthotel has been pleasant. Very attentive staff who are involved in their work. I found the dinner buffet to be very fair. It does not match the quality-price ratio. It needs improvement. Other than that, it was good.
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Positive experience: Small room for accommodating a family of 4 members. The kitchen is in the living room and you can't heat a coffee in the morning without waking up your children. Everything is very tight on space. The kitchen also looked very worn and it wasn't pleasant to cook in it. However, I liked the pool area, although I missed some grass. The reception staff was very friendly.
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Positive experience: Good hotel in a very good location to visit the Costa Brava. The breakfast buffet is quite varied and well presented. Rooms adapted to a family profile. The only negative was the waiting time during check-in (90 additional minutes) I suppose due to a delay in preparing the rooms.
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Positive experience: The rooms, although they are 4 stars, are normal, and the amenities of good quality there is no complaint in general. The service was breakfast and dinner in half board, and it was correct and the staff were very friendly. But there are two complaints, which for a 4* hotel is inconceivable, the first is that the door sensor was misconfigured and we were treated like crazy and we had to wait more than 30 min to get into the room with ups and downs insisting that it wouldn't open, and it could only be opened with the master key, the maintenance guy who came to reconfigure the door was very friendly. They looked at us at first as if we didn't know how to use a door opening card. Then we found the sofa with only the second bed prepared and the excuse was in case we wanted to watch TV and use the sofa... So we had to make the bed ourselves. Other than that, although it has a shared pool, it looked fine.
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Fantastic experience: Great value for money. Stay at Ona Palamós July 18-21; Firstly, due to circumstances beyond my control, I could not attend on the reserved dates and at all times they were interested in finding solutions. Excellent location, you have the great Platja de Palamós within a 5-minute walk, shops and services nearby, no need to take a vehicle. On the other hand, in our case during 3 weeks in July we were able to park in areas close to the hotel without problems to avoid having to pay for parking and at no time was it overcrowded. Facilities are correct considering the price, everything is very clean and the staff is very friendly, there are obviously some things to improve like the showerhead, but small details, they offer good service for the price you pay, we slept without any discomfort and the air conditioning along with the mattress was great. Food is very correct, there isn't a huge variety in the buffet but everything we ate was very good, preferable this than having many dishes and half of them not being up to par. Pool is fine and the staff is attentive to any needs. I believe that if you are looking for a hotel to sleep, good food, and location it is excellent for the price you pay but if you intend to spend all day in the hotel you might need to look for other alternatives although obviously much more expensive. Very happy with the experience and we will surely take it into account for future trips.
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Positive experience: Very central and well located. The bed is very comfortable and the breakfast buffet has a lot of variety. On the downside, the rooms are very noisy and a lot of light comes in from the street.
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Positive experience: The complex has everything you might need in an acceptable condition and the staff has been friendly and attentive. The only negative point I find is the quality of the beds, which leaves much to be desired. Despite this, I highly recommend it for families and groups.
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Positive experience: The rooms are simple, with few kitchen utensils. Very noisy, especially those next to the elevators since the bed is close and you can hear everything until the early hours of the morning. There is a lack of cleanliness in the rooms. The hotel staff is very friendly. On Saturday nights, there is a concert by some guys who sing very badly, and you can hear everything from the rooms, making it impossible to rest. The pool is too crowded to relax, and there are no umbrellas; otherwise, it’s quite good but not well-maintained in both the facilities and the rooms.
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Positive experience: The quality price is correct. Apartment well equipped. Main drawbacks: if you go with children, there are many outlets and they are low to the ground. The balcony is not very well sealed, children can stick their feet through the edges of the entire balcony. And the main drawback is the entry of light into the rooms due to the absence of blinds or curtains more suitable to protect from the sun. Remember that in Palamós in July the sun rises around 5:45 AM. Breakfast for the price paid is correct. The entrance to the hotel does not have a ramp for access for people with mobility issues or for baby strollers. Something almost required by law in 2022!!! Finally, at certain times many people gather in the elevators, with the inconvenience that the cleaning staff does not have a separate elevator. Which delays everything.
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Fantastic experience: The unmatched service, the facilities are very good, including the swimming pool, the dining room, the lounge areas, the bathrooms. The room was spacious and well-equipped, we were 2, and besides the bathroom and the area with the beds, there was another area with a sofa, a small table, and a TV, and a spacious balcony with another table and chairs.
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Fantastic experience: First of all, the work of Jose Antonio at the reception who prepared a picnic for us and dedicated himself to attending to us. Also, his work over the phone and email was very attentive, very friendly, and very helpful to ensure we felt comfortable. Jose Antonio also provided us with help and guidance regarding the hotel's services. The apartment is spacious, clean, and has sea views. Ideal for both children and couples, and it is a 3-minute walk to the center. The price-quality ratio is spectacular and the service from receptionist Jose Antonio is unbeatable. We are customers and, of course, we will have more than one getaway.
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Fantastic experience: Very well located next to the promenade and the great beach. Excellent treatment from the staff, both the two receptionists and the rest of the hotel staff, and regarding the rooms and facilities, very clean and well-maintained. We will repeat!!
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Positive experience: The staff is incredibly attentive, and it's nice to see such a variety of cultures getting along so well together. Special thanks to Teresa, a great professional willing to help and provide quick and effective solutions. Vitali and Irina assist you at breakfast, they are also excellent, very attentive and polite. The breakfast is varied and of high quality and lasts until 10:30, which is appreciated for those of us who like to sleep. The hotel is located a 7-minute walk from the center and in less than 5 minutes you can reach the beach, a very clean beach with a good atmosphere. There are many shops where you can buy necessary things, and on Saturdays they have 'botigas al carrer' (the shops put stalls on the street with discounted items from their businesses). If I had to mention something negative, it would be that the breakfast coffee could be improved, and the room service should pay more attention. When we arrived, there were some opened yogurts in the mini fridge and even though we reported it, they weren't removed... The next day, they told us via WhatsApp that the room had already been cleaned, but that wasn't the case. But well, I suppose this isn't always the case :) Before you leave, they give you a little gift. Overall, everything was great and the price was fantastic. We will return!
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Positive experience: The hotel is not bad, but in June the pool is still covered and shared with a nearby gym. The thing is that if you want to go to the pool during the week, you share it with aquagym classes, swimming lessons, etc... Also, we went during the week and the buffet was very scarce for dinner, there was almost no food for the little ones. In its favor, I will say that the staff is very friendly.
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Positive experience: The hotel is quite good. Well located, clean, great breakfast. The downside is that the rooms for four are a bit tight and the bathroom is a bit small.
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Fantastic experience: The rooms are very clean and the beds are very comfortable. You can rest quite well. The front desk staff is a 10. I will return without a doubt.
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Positive experience: Good value for money. A bit noisy at night because some device was making noise. There was no soap or shower gel in the hotel room. Two bottles of water were offered.
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Positive experience: Apartment hotel with everything necessary and indoor/heated pool. Good location. The receptionist girl is super nice and attentive. Good buffet breakfast. If I have to mention something to improve, it would be the pillows which are very low.
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Positive experience: We went for a sports event and had special needs regarding breakfast. They opened the restaurant an hour earlier, which we appreciate, and it was very complete. The dinner buffet was a bit limited. The room was fine and the indoor pool was perfect.
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Positive experience: Hotel with a good location close to the center and one street away from the seaside promenade and the beach. Very attentive and pleasant staff at all times, breakfast buffet service and dinner was served in portions (there were few guests in the hotel), few and the same every night. The hotel room without kitchen is spacious for 4. In April/May they have an indoor pool with free cap service (which is mandatory). The only downside is that whether it's a room or apartment, they do not clean until the fourth day.
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Fantastic experience: Well-located apartment hotel near the center of Palamos. Spacious rooms with a living room and the actual bedroom. Everything well equipped. Spacious bathrooms. The staff is very friendly, providing great service and a strong desire to facilitate and improve the stay. We will visit them again for a longer stay. I recommend it for visiting the area.
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Fantastic experience: Friendly and attentive staff, I took half board and the food is good, without any problem eating gluten-free. Very clean facilities. You have the beach right next door and the round path very close by. I will repeat. I recommend it
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Positive experience: It is located two streets from the boardwalk and the beach, it is close to the center and to shops and supermarkets. The apartments are cozy, the layout could be improved, the bathroom is spacious but I missed having some furniture or storage space away from the sink to store toiletries and all the stuff we brought. The kitchen was small, equipped with the basics although some utensils/appliances were missing, both for cooking and cleaning. In my case, we got a ground floor apartment with a large terrace that overlooked the pool, although the walls were quite high and all you could see was the building across the street. The staff were very nice and attentive, and always willing to make the stay better. If we return to Palamós, I am sure we will come back!
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Fantastic experience: Very well located, clean, the breakfast buffet was very good. The only flaw is that the room's fridge cooled very little. But the experience is very good 5 *
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Positive experience: A rather simple 3-star hotel, beds and pillows quite uncomfortable and a rather simple buffet. It is worth highlighting the covid protocol, very good, with shifts for breakfast, gloves for the buffet, and distance between tables. The attention of the entire team, both in the restaurant and at reception, was also very good.
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Positive experience: Modern and comfortable aparthotel in facilities. Complicated area to park. As an antiCovid measure they apply breakfast time slots to control capacity. In our apartment, the shower screen was not well fitted to the bathtub, and the silicone was of poor quality, causing water to spill onto the floor like a waterfall outside the bathtub. We had to put almost all the towels on the floor to soak up the water, and although they sent maintenance staff to fix it the next day, they had the UGLY detail of not leaving us clean towels. We had to go down to complain to management. There is no cleaning service until the fourth day (they don't even take out the trash or replenish toilet paper). This is something basic for any stay (whatever it may be). On the positive side, we highlight the rich and varied buffet along with its good location.
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Fantastic experience: Very good value for money! I highlight the close and personalized attention they had as soon as we arrived at the hotel, both in person and via WhatsApp. It is located two minutes from the waterfront and the beach. Recommended stay for families with children!
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Positive experience: They are improving the cleaning aspect and towel changes, etc. The staff is very friendly and the facilities are adequate. The breakfast is quite complete, by the way.
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Fantastic experience: Everything during the stay was really good, the room cleaning service, the buffet breakfast that was included, the comfort of the room, the pool, etc. Outstanding kindness and good treatment of the staff. The hotel has a very good location since it is two streets away from the main beach of Palamós, which we visited every afternoon. I recommend it without doubts.
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Positive experience: It's fine, very friendly staff, the room is nice but it only has windows in the sitting area with the sofa bed and mess. The bedroom is at the beginning, with no windows or openings to the outside. It feels a bit claustrophobic. Other than that, everything else is great.
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Fantastic experience: Phenomenal. I was pleasantly surprised by the apartment, pool, and good service from reception, cleaning... The worst part is the parking and the price offered by the hotel is excessive and on top of that there wasn't any. I was lucky but it's a point to consider!! I...will return
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Positive experience: The apartment hotel is fine, it has what you need to spend a few days of vacation with family. They don't clean every day, every 4 days, nor do they change sheets or towels unless you ask for it. It's not right by the beach, about 200m away, but it's very close to an Esclat supermarket, difficult to park in the area during tourist season, parking costs about 15 euros a day. The air conditioning in our room had a big spider that I couldn't kill, I thought about calling UME to help me kill the spider, then I thought it over and decided not to create an international conflict.
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Positive experience: Overall, it's a decent hotel, nice and 5 minutes from the beach, very friendly staff, very good Covid measures. But there are some things that make the stay uncomfortable: Cleaning every 4 days!! No towel change or anything. Super noisy fridge, with the beds next to it. Horrible sofa bed, uncomfortable. Tiny wardrobe for 4 people. And very poorly located, wedged against the bed.
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Fantastic experience: I stayed four days at the hotel and for the price it has, it is practically excellent. The staff (at the reception, in the dining room, the lifeguard) are a 10, especially the black girl at the reception (I don't remember her name, sorry), very friendly and willing to solve any problem. The breakfast buffet was very complete and respecting covid measures, the only "but" I would mention are the juices, they are not good and very artificial. The pool is very well maintained and the lifeguard is very attentive. The location of the aparthotel is PERFECT, it is just a few meters from the beach and also from the town center, but without being in all the hustle and bustle and noise of the terraces. Parking is very easy. The hotel does have parking for 16 € a night, but it's not worth paying. You can park on the street just a few meters from the hotel at no cost (we parked at the door). In my opinion, the only "fault" is the layout in the rooms without a kitchen, where the beds are, there is no window to freshen up and there is a lack of a TV, as the sofa is quite uncomfortable. For the price it has, I definitely recommend Ona Palamos.
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Positive experience: We have felt very comfortable. The apartment is cozy and clean. The staff is very friendly. The breakfast and dinner are good. They are adequate. The food is good and they replenish often. The pool is large and clean. Regarding parking, it is worth paying for the hotel's parking, 16 euros. Finding a spot in the summer is impossible to find on the street.
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Positive experience: Correct for the stars and price of the stay. We were in the aparthotel area and the room was fine, although we had to be a bit 'on top' of things, for example, the microwave didn't work and after reporting it, it took two days (of a six-day stay, having reported the problem on two different days) to fix it. Regarding the bath towels, when we arrived there were no hand towels (we asked for them and they brought them quickly) and when they took the dirty towels (which are changed every four days) they didn't leave us replacement towels (we asked again and they replaced them quite quickly), but anyway, we had to keep communicating with reception about things typical of the hotel's daily operations.
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Positive experience: The experience at this aparthotel is acceptable, the pool is located close to the rooms and the hotel itself is near the beach. The staff's treatment is friendly but they take a long time to attend to visitors, the queue to check in was endless, they should hire more advisors during peak demand dates. The restaurant is not operating due to covid.
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Positive experience: Located in the center of Palamos. Just 2 minutes from the beach. Good facilities. The free Wifi has difficulty reaching the rooms, though it works for basic needs. You can park for free in the surrounding area, although the hotel offers its own parking (for a fee). Well situated, it is close to the center, so you can walk to most shops. Overall, a good hotel to spend a few days.
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Fantastic experience: The stay has been excellent. The staff very friendly. The facilities very good. The location is ideal, although it is not on the beachfront. The food is excellent.
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Positive experience: Third time we enjoyed with you, we hope to do it more often. Thank you
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Fantastic experience: We stayed for 8 days. Everything was very good. Complete buffet breakfast. Very good Covid measures. Hotel staff very kind and accommodating, with their clean and well-fitted masks. The maintenance guy was very nice. I thought I had booked an apartment but I was mistaken and booked a double room with a balcony, very clean and sufficient for three people. Upon realizing my mistake, I asked if they could provide a microwave and they brought it to me right away. Everything I requested was no problem. The cleaning on the fourth day seems fine to me if you don’t dirty too much, but you can request them to come clean if you need it. The only thing they should consider is indicating on the website the €10 municipal tax and the price of the dinner buffet (single dinner) which was €16 without including drinks and ...if you are staying several days and it looks like it’s about to rain, it may be interesting to have dinner at the hotel, but at that price I thought about it. The location is perfect, 3 minutes to the beach, the pool is fine, next door there is a prepared food place and the center of Palamós is 10 minutes away. There is a huge supermarket very close. Very nearby and delicious restaurants. We will return.
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Positive experience: Overall, it's a good Aparthotel. Good service, very good location near the beach and a few minutes by car from the coves. The rooms are fine and come with a cleaning kit (mop, broom, dish soap, etc...) There is usually parking in the area. We always found a spot on the same street as the Aparthotel.
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Positive experience: Aparthotel with a very good location, one street from the beach and a 10-minute walk from the center of Palamós. The room is spacious and large, but the kitchen is quite small, and the bed, with springs, is quite uncomfortable. The room is not cleaned daily.
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Positive experience: Well-maintained hotel and very close to the beach. Spacious and well-furnished rooms, the kitchen is adequate but useful for cooking simple things. Comfortable mattresses. I find it expensive for what it is, but you can't expect more from a hotel with such a good location. As a curiosity, they don't clean the rooms daily, but every 4 days. However, you can ask at the front desk if you need towels or sheets.
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Fantastic experience: Very good location, in the center and next to the beach! The staff is super friendly and the facilities are refurbished and clean. The mattresses are super comfortable! The breakfast buffet is very good and the covid measures are respected. Our room had a kitchen and terrace and we could eat there the food from the Rostisseria Pallí that is near the hotel. In 15 minutes walking you reach the center of the village and it is full of little shops and good places to eat!
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Fantastic experience: Hotel where you feel very well treated. The rooms are very adequate, we had two problems and the maintenance guy fixed them. One downside could be the cleanliness, it was not at 100% and the bathroom sink drain was completely clogged, so I suspect they did little cleaning if they didn't notice that detail, the utensils lacked cleanliness. Other than that, everything was fine, the covid care measures are perfect and very responsible.
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Positive experience: Correct room although they do not clean it until the fourth day, they do not make the beds and only change towels if you request it. The common areas are poorly maintained. The pool does not show its size, its edges are very slippery and there are many holes. The service is correct.
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Positive experience: The hotel itself, both facilities and room, very basic. If you need a place just to sleep and take a dip, it's fine. If you plan to stay more than one or two nights, I personally do not recommend it. I have to add that all the points go to the staff: helpful, friendly, nice... The dining room workers pleasantly surprised me.
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Positive experience: I have been here for 4 days and 3 nights. The service is excellent from the buffet staff, reception, and the manager, all very attentive. The breakfast is plentiful and nothing was missing. The room is large and clean... On the first day, we had to go downstairs a few times to ask for toilet paper, the towels were piling up because we requested new ones and no one came to pick up the old ones.... But well, now due to the covid situation, it is understandable that they cannot go through all the rooms. The area is perfect, very close to the beach and parking is easy in the area. I would return without a doubt.
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Positive experience: Good value for money, although the rooms are a bit old and somewhat run-down. Good breakfast with very good service from the staff. Easy to reach all places in Palamós, one street from the beach and easy to park for free in the surroundings.
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Positive experience: Excellent location, a few meters from the beach and very close to everything interesting in the area. Parking is not easy around here, the parking costs 16 euros per night. The apartments are fine, but for two, we have been four adults and honestly, it feels short. The staff is very attentive. Cleaning is done every four days, which is sufficient. We only had accommodation, so I can't comment on the dining room. There was never a lack of hand sanitizer and if you needed, a mask. The pool operates in shifts, which is understandable, we are in difficult times, although there are always those who take advantage and stay as long as they want. The loungers need a bit of attention and the access to the pool does too, a good hose down and a brush wouldn't hurt. I hope to return, but without a mask. Thank you for everything!
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Positive experience: The location is very good, I parked the first time in the area. It's a 3-minute walk to the beach, the room is comfortable and spacious. Attentive at the reception, good hygiene measures. I like it for a repeat.
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Positive experience: Our stay in July has been very positive. We booked an apartment. They are large, with double beds and a large, comfortable sofa bed. In the dining room, the kitchen, table, and sofa, although the kitchen is a bit old, everything is prepared for cooking (pot, glasses, plates...). The balcony overlooks the pool, with a table and chairs. The pool is large and well-maintained. It's a place to revisit, lunch buffet with a variety of food and drinks. Recommended for spending a few days in Palamós.
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Positive experience: We were with my family from July 5th to 12th. What I liked the most is the service, I give it a 10, everyone is super attentive, they help you and ask, we didn't bring a wine opener and aside from opening our bottle, they went to buy us one (such a nice touch). The apartments for 4 are fine, they are not luxurious but are spacious, it is suitable for 4 people but 2 would have to sleep on the sofa bed, which is very good. I had my doubts about the kitchen, but it works perfectly, it has the necessary items. The cleaning is correct and you can always ask for help at the reception. It's next to the beach and close to the center, the location is very good. We will definitely come back.
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Positive experience: Correct service. Neat facilities. However, the issue of not cleaning the rooms until the fourth night is, at the very least, unprofessional. One thing is that towels are not changed daily; another is that not even a mop is used on the bathroom floor, which gets flooded with water from the shower without any remedy. Cleaning is essential in a space shared by several people in less than 20 square meters.
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Positive experience: I stayed with my family all of last week. The treatment from all the staff was great, very attentive and always willing to help you with whatever you needed. Very varied Mediterranean breakfast. Correct facilities. Just a 3-minute walk from the beach, fabulous by the way. We will definitely come back!
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Positive experience: I spent a week there. Good buffet, not excessively varied, but what they have is good. That said... sometimes their organization fails and they fall short... Very good location. And the only negative point to mention is the cleanliness... in a week they cleaned our room once, and the mop didn't go through there... one day in a week and just a bit on the surface. The staff is super friendly.
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Fantastic experience: We spent a weekend for a sports tournament and we really felt very comfortable. Very modern and cozy rooms. The pool was covered for the time of year and was well heated. 100% recommendable
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Positive experience: Spacious apathotel-style rooms with a living room, full bathroom with bathtub, and bedroom. Air conditioning, free safe, kettle and tea, flat-screen TV, and terrace with chairs, table, and drying rack. The service is very good and the rooms are clean, the dining room is adequate, with a full breakfast. It has a large swimming pool, game room, and bar.
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Fantastic experience: VERY VERY GOOD. We arrived at the hotel before check-in, but having notified them. No problem, in a moment we were in the room. Very spacious, and with everything you might need in a hotel (even a little more, as can be seen in the photos). We had a small mishap in Palamós and the reception girl (we are eternally grateful to you!) helped us in a very personal way and saved us (rather my partner). The breakfast buffet more than sufficient with an incredible variety of things. If I had to point out something, it would be that the beds were 2 single beds pushed together. I do not know if this is the case or it was just ours.
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Positive experience: Good morning. I have been a user, under half board, with my family, of this establishment from 7/8/17 to 12/8/17. I want to make a review about my stay.. It is as follows: Apart from personal opinions about the state of the building, I want to highlight the kindness of each and every one of the employees who attended to us. They addressed our requests properly. I especially want to highlight, regarding the quality of his work, Mr. Bright, the best ambassador of Ghana in Catalonia. Thank you all for contributing to keeping a beautiful memory of our vacation in Palamós.
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Fantastic experience: My family and I are staying at this hotel, the treatment from the staff is magnificent, we had a problem with the travel agency we booked with and the receptionist did everything possible to fix it for us and make our stay as pleasant as possible. My sincerest thanks to the reception staff and the cleaning ladies, I recommend this hotel both for its location and for the service received. Thank you very much
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Positive experience: It is worth highlighting the friendliness of the entire hotel team, including the cleaning ladies. The dinner was somewhat limited, but the breakfast was very good, with fruit, cereals, milk, bread, cold cuts, pastries, eggs, bacon, sausages.... The rooms are very spacious, with two areas, one with beds and another with a sofa and television. With a balcony and drying rack. The bathroom is clean and for what it is....
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Positive experience: It's not bad, I wouldn't rate it 4 stars, but it's okay: spacious, clean, and comfortable rooms. Breakfast is good but a bit limited. Spacious and clean pool. One thing I don't understand nowadays: Wifi in the rooms is paid.
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