About Burger King
Comment by Bravissima about Burger King:
Burger King on the Costa Brava, located at Camí dels Carlins, 10, CP 17190, is an ideal place to enjoy a quick and pleasant dining experience. With a team of friendly and professional staff, such as Yoli and Yolanda, the service stands out for its speed and customer care.
Customers have praised the cozy atmosphere and cleanliness of the restaurant, contributing to a positive experience. Additionally, the quality of the food is highly valued, with a varied menu that includes vegetarian and gluten-free options.
Highlights include:
- Fast and efficient service: Although during peak hours the venue may be crowded, the team makes a great effort to maintain quality and speed in service.
- Personalized attention: Employees like Alan and Elsa are recognized for their kindness and willingness to assist customers with their orders.
- Varied menu: They offer a wide selection of fresh products, including burgers and self-service drink options.
- Cozy atmosphere: The restaurant has a terrace ideal for enjoying during the summer.
In summary, Burger King on the Costa Brava is a place that combines quality food, excellent service, and a pleasant atmosphere, perfect for enjoying with friends and family.
Opening hours
- Monday: 12h-23h
- Tuesday: 11:30-23h
- Wednesday: 11:30-23h
- Thursday: 11:30-23h
- Friday: 11:30-23h
- Saturday: 11h-23:30
- Sunday: 11h-23:30
Burger King: Reviews
Fantastic experience:
Yoli super nice and quick, delighted with the service
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Fantastic experience:
Yolanda is the best, very good, I recommend her to you.
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Fantastic experience:
Very pleased with the service provided by Mrs. YOLANDA
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Fantastic experience:
Yesterday I went to buy 40 hamburgers for myself and in no time I already had them. I give them a ten in everything, they served me wonderfully, the food was perfect, and I thank them for how they treated me.
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Fantastic experience:
Great service. Everything very quick and good
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Fantastic experience:
Very nice guy. A true professional.
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Fantastic experience:
Perfect, highly recommend
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Fantastic experience:
Very good service, super friendly, miñiy r recommended
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Fantastic experience:
Very good service from Elsa and everything is very good!
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Fantastic experience:
Thank you Alan very kind
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Fantastic experience:
Very nice place, the atmosphere is very welcoming in addition to the good treatment of customers by the employees
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Fantastic experience:
The workers are very friendly and they help you if you need.
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Fantastic experience:
The atmosphere is pleasant, the day we went the service was quick and that was with a lot of people. The burgers are good, although a bit small compared to what they show on TV.
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Fantastic experience:
We have been very well! Very nice and very well taken care of!!! Lorena has been very friendly!!
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Positive experience:
If the customers were cleaner, the place would be better. The workers can't keep up and the place looks neglected.
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Fantastic experience:
Super good and the kids were full
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Fantastic experience:
They have very attentive guys....
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Fantastic experience:
Very good service. I went last week and it was evident that they were short-staffed. Even so, it was clear that (the one I suppose is the manager) was literally running from preparing the food to bringing out the delayed orders. The pace changed a lot as soon as she left, since the others were all over the place. Cheers to everyone, summer is almost over!!!
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Fantastic experience:
An excellent service from the staff! Specifically Alan, who seemed to be the manager on that shift, a very attentive and problem-solving person! A 10 out of 10 person!!!!
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Fantastic experience:
I was there the other night with my friends because we were at the shopping area and we got hungry. What we liked the most was the quick service and the good treatment from the staff, especially from the manager Alan, he was super helpful and kind and assisted us with everything. Thank you Alan!!!
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Fantastic experience:
We were placing the order through the app to pick it up there, unfortunately, it kept giving us errors, so when we arrived, we asked for the manager, Alan helped us, a guy who assisted us and we were able to order everything at the same price as the app. Thank you very much for your attention and patience.
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Fantastic experience:
Elsa attended to me and was very kind, I recommend it. A nice place and the service is excellent.
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Fantastic experience:
Very good experience, good staff, and good food. 10 out of 10.
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Fantastic experience:
Everything is very good, spectacular
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Fantastic experience:
I love this place. Coming with friends and enjoying!! They have amazing prices and even free ice cream if you do a survey!
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Fantastic experience:
Abdel, Linsay, and Elsa are very friendly!!! They have helped us a lot
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Fantastic experience:
It is very good, I recommend coming to enjoy.
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Fantastic experience:
I love this, it’s very good and I would come back again, I highly recommend it to you.
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Fantastic experience:
Everything is fine
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Fantastic experience:
They have very good service, they are quite friendly.
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Fantastic experience:
The service order is perfect. The food is good and the food was very nice, it has access to a terrace with views.
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Fantastic experience:
I only came to buy an ice cream and they served me very well
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Fantastic experience:
Very good service, Elsa attended me and she was very kind.
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Positive experience:
Restaurant from the Burger King chain located in the shopping center, Espai Girones. I have been there and it was a pleasant experience. The employees were also very nice, and they attended to me quickly. I also noticed that it doesn't have much capacity, so if there are many customers, there might not be enough tables. Also, I remember that you order at the kiosk. In summary, I recommend visiting this restaurant.
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Fantastic experience:
The girl who was at the checkout this Saturday, April 6th, around 12:40 PM was a sweetheart with an incident I had with the food. She understood me perfectly when I told her about the 'condition' I had and treated me exceptionally!! I will always be very grateful for the kindness and empathy she showed towards me. We need more people like her in the world. I'm sorry I don't know your name, but I was very nervous at that moment and couldn't even ask, but if you read this, THANK YOU!!
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Fantastic experience:
Sunday, April 7, 2024 I came with a friend to eat, and the truth is that we received excellent service from the staff, the place is very clean, and everything we ate was very good. The photograph says it all. THANK YOU
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Fantastic experience:
The girl was very friendly and nice, the service was very quick and good. Highly recommended for going with friends.
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Fantastic experience:
I have frequented this fast food restaurant several times because of the great attention I have received from its workers. Even though it is a stressful job, they seem very friendly and respectful towards the customers. I highlight the speed with which they work even when the place is full and the kindness with which I have been served every time I visit. I appreciate that in a fast food restaurant where, normally, the customer is just a number, we are treated in the best way. Recommendable!!
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Fantastic experience:
A great experience and good service, good food everything is very good I will come back with the family
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Fantastic experience:
I really liked the experience. The orders are easy to make.
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Fantastic experience:
The managers are the best I've seen, super good atmosphere and a delight
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Fantastic experience:
Today I went to eat at the burger and I was very surprised by the food and especially the kindness they show you. I met a manager who has a good heart; I would come every day to eat.
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Positive experience:
We had a good meal and the girls who served us were very friendly.
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Fantastic experience:
This Saturday I went to have lunch with my family and I want to congratulate the excellent service I received from a worker. Normally, customer service in these places is terrible, but this Saturday was an exception. My family and I felt super supported and very comfortable thanks to the attention and affection received from a worker, I think his name was Tobias. Very good addition!
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Positive experience:
I didn't like everything I saw, I have been there on other occasions and it was much better, I find it very modern, I already like it and enjoy it, but since there is nobody to inform or help, I saw many people trying to use the new machines and after quite some time without anyone approaching, they went to the competition, you can also notice that they have reduced quantity and some quality, next time I will change.
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Positive experience:
Very few tables and many machines to place orders. They take quite a while to serve. I didn't like the little space they left to eat there.
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Fantastic experience:
The service and professionalism of the guys is perfect. My complaint is about the shopping center. A shopping center with about 10 restaurants and a public restroom is a shame. The services are half a kilometer away. A shame of a shopping center.
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Fantastic experience:
Attentive and helpful employees, I love that you can refill your drink without having to pay for another one and quick ordering.
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Positive experience:
This place is super fast, the staff is very friendly and the food is served in no time. It’s a bit noisy because there is always a large flow of people, however, it is very comfortable to eat there. The tables are always clean.
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Positive experience:
The food is really good, but the atmosphere isn't great, there's too much noise, little space, and lots of people, and the service is quite slow.
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Positive experience:
The food is what you expect at these places, but every time I go there is ALWAYS a long wait and you can constantly hear complaints from customers about the orders and the waiting times. Probably the staff are not to blame for this situation as they work under stress, which can lead to chaos in service. The staff do their best, but with the amount of people they clearly need either more staff or better training to handle the workload. Those of us who go to this Burger do so because we like the chain and its food, but they need to train their staff. When you go to eat, you have to wait a long time, there is nowhere to sit because the tables are dirty, we had to clean our own table and when we asked a girl for a napkin to clean it, she very kindly came out and cleaned it for us. However, given the volume of work they have, they need more staff or better organization because having 2 people preparing orders, looking at each other and going around in circles really doesn't seem right when outside it is overflowing with garbage.
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Fantastic experience:
It’s a place that is always crowded, and therefore the employees are equally busy, which leaves dirty tables as well as floors, and there is quite a noticeable disorder, but the food is always great, and the machines for ordering almost always only one or two are working.
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Fantastic experience:
December 3rd, 1:00 PM. I am writing this review only to congratulate CLAUDIA for her EXCELLENT service to customers in a chaotic moment. SHE WAS THE ONLY PERSON WHO KNEW HOW TO DEAL WITH THE PROBLEMS AT THE COUNTER. Several people were complaining at the same time, and one employee was shouting at me (literally) because she said I had made an order and had paid for that order. The thing is that in all that mess I ended up paying for someone else's order (worth more than the hamburger for my son) and they told me that they wouldn't return the money nor would they give me the order I had made. Meanwhile, two of the employees were humiliating me by saying that my purchase wasn't what I had on the ticket. People were stunned by the show. I asked for a complaint form, and that was when CLAUDIA, the manager, kindly attended to me and saw on her screen that my order was real and that they had changed the ticket. She apologized for the situation (the other two said NOTHING!). In short, five stars for CLAUDIA who made me feel good after a bad experience. Moreover, she was also handling other orders and organizing the staff. She’s amazing! I would love to have someone like her in my company. As for the others, there is a total lack of empathy (from the other two employees), they need to improve. Thank you very much.
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Positive experience:
today I went with two more friends and we had to wait almost 1 hour for our orders and also more customers like us waiting half an hour. at that moment there were only 3 people working and it was disappointing to see how they took it easy, things were falling and there was no professionalism, a shame
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Fantastic experience:
From now on, it is my favorite Burger King in all of Barcelona❤️ excellent attention from the cook Rosa and the cashier, whose name I can't remember. The food was excellent, fresh, everything in order, and I was very, very pleased.
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Positive experience:
I have been twice very recently and both times I found more than half of the machines were broken. After, one of those times, the girl who was collecting payment spoke rudely to several people and also among the kitchen workers. It is obvious that they are stressed, but eating while listening to the shouting is not very pleasant. The quality of food is what you expect when going to these fast food places, there isn't much to say. However, there are several places to sit and being able to refill your cup is an added bonus.
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Fantastic experience:
I am a worker at the space and I usually come to the burger. A new guy with tattoos served me and he attended to me very well and knew how to give me what I was looking for. I would repeat it a thousand more times, the treatment was spectacular.
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Fantastic experience:
Good place to grab a bite with friends or family, after all, it's what you expect from this type of franchises. I don't know if the manager has changed, but compared to the rest of the reviews, it seems like a different place, my congratulations.
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Positive experience:
When you enter a place like this you expect fast food and that's it, but it's not very fast and not because of the kitchen because you could see how the hamburgers were coming out but at the counter it’s chaotic and they don’t clarify how to put 2 empty cups since you serve yourself and 4 fries. More than 30 minutes of wait. It's really frustrating. I’m sorry to be so critical but these days you either step up your game or people stop coming. I hope to have a better experience next time. Thank you.
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Positive experience:
Very slow,,, small potatoes at 2.35, there will be about 20-22 units, and they even charge 0.50 for the mini mayonnaise, ufff no more!
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Positive experience:
I find it regrettable and unacceptable that at 1:30 PM there were only 3 people working, one in the kitchen, another preparing orders, and the third handling payments and attending to customers. Result: A considerable line of customers waiting for their orders; in my case, it took 30 minutes for 2 meals. I give 3 stars because the burgers were very good.
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Positive experience:
The venue is very small and cramped, it has a terrace but when the shopping mall door opens, cold air comes in and the smell of tobacco from all the addicts outside, I was unlucky enough to go on the day new staff started and they messed up my order in an outrageous way.
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Positive experience:
Sometimes a total disaster, fights and everything in the kitchen, a lot of stress, a lot of people! There is a lot of crowding and queues. It can be quite overwhelming. And sometimes it's good like everywhere, especially when you go at a less busy time. Good food preparation, etc. Sometimes they forget things too! I prefer other Burgers!
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Fantastic experience:
The employees are attentive and quick. The food is good and has the Burguer King flavor. Since there is little staff, sometimes you have to wait a bit. The place is always usually clean and tidy.
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Fantastic experience:
Wow, the food is really good, and the manager and all the kitchen and cleaning staff, especially Dani who is at the cash register, are very professional and friendly. He also helps you pick the menus at cheaper prices. I personally give them more than five stars because they are a really good team and they all deserve it, the Burger King team at Espai Girones. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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Positive experience:
My perception is that for a few years now it has gone downhill, at times it seems they are short on burgers, and if you order any of their double varieties they give you junior burgers, they have lost the quality they started with.
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Positive experience:
To eat a hamburger someday it's quite good. They need to put in machines for you to place your own order and avoid so much queue, as it's supposed to be fast food. This doesn't happen with direct competitors.
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Positive experience:
Typical fast food place. Given what it is, they do it well. The food is good, the prices are affordable, and the service is always friendly. I'm a big fan of the chocolate Oreo Shake. I highly recommend it.
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Positive experience:
Very quiet and beautiful place. The workers are very friendly and do their job very well. The food is very good. They have a large terrace outside that is very nice in the summer when it's cool. Recommended place!
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Fantastic experience:
The service received from Yolanda was excellent, she advised us 10 out of 10. We will definitely return.
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Positive experience:
The typical Burger King where you have to queue to order your 'junk' food, which you have paid for in advance, that you have to take yourself to the table on a tray and when you finish you have to gather the leftovers and the tray and take it to the trash can. Maybe that's where the charm lies.
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