About McDonald's
Comment by Bravissima about McDonald's:
McDonald's on the Costa Brava, located at Avinguda del President Josep Tarradellas i Joan, 9, CP 17006, is an ideal place to enjoy a quick and pleasant dining experience. Our restaurant is distinguished by:
- Quick and efficient service: Even with a high volume of customers, our team ensures orders are handled promptly.
- Cleanliness and organization: We maintain a clean and welcoming environment with well-cared facilities.
- Friendly and attentive staff: Customers have consistently praised our staff's friendliness, especially Virginia and Rafaela, who make every visit memorable.
- Diverse menu options: We offer everything from classic burgers to delicious coffee and desserts, such as the Lotus McFlurry.
- Modern facilities: With two floors and a terrace, we provide a comfortable space to enjoy meals. Additionally, we have mobile charging stations and an efficient ordering system that enhances the customer experience.
- Exceptional customer care: Our team is always ready to help and resolve any issues, ensuring that every customer feels valued.
Come and enjoy all that McDonald's has to offer in a friendly and relaxing environment. We look forward to seeing you soon!
Opening hours
- Monday: 8h-0h
- Tuesday: 8h-23:30
- Wednesday: 8h-23:30
- Thursday: 8h-23:30
- Friday: 8h-23:30
- Saturday: 8h-1h
- Sunday: 8h-1h
McDonald's: Reviews
Positive experience:
The floor was so dirty that your feet stuck to it. The upstairs tables were empty and dirty.
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Fantastic experience:
Everything very clean
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Fantastic experience:
I ordered a double Big Mac combo, and I received half a bitten nugget and the head of a fried chicken. EXCELLENT SERVICE. (I adopted the chicken). And the nugget gave me protein and hepatitis b. Now I can't move but the chicken takes care of me.
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Fantastic experience:
Beautiful Girona! taste
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Positive experience:
Last night we went to McDonald's for dinner to celebrate a birthday, the place was packed, and yet they managed to be quick with the orders, even some workers helped us carry the immense amount of food we ordered for the birthday, there is no complaint about that. After that, the food was good, I ordered a Big Mac without onions, Lotus McFlurry, fries, and Aquarius. The Aquarius was without ice but it was fine, the McFlurry had double the cookie without me asking for it, which is greatly appreciated. And here comes the important part, the Big Mac was good but it was too small, I remembered seeing it larger, but oh well, given all the fuss it was going to ask for. In the orders of the others everything was correct without any mistakes, perfect.
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Fantastic experience:
I really love this McDonald's because it has a double floor and it also has good food at McDonald's and there's a lot of service and thank you ❤️❤️❤️
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Positive experience:
For me, the visit was very good, unfortunately, due to other customers, my visit wasn't as pleasant as it could have been.
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Fantastic experience:
Excellent in everything
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Positive experience:
As always, but the parking has poor signage.
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Fantastic experience:
Pau assisted us, the service was very proper and always attentive to the customers
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Fantastic experience:
We had breakfast on Saturday morning....excellent service from Virginia, everything perfect.
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Fantastic experience:
Excellent service from Virginia, she's great!! We will return for the good attention we received.
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Fantastic experience:
Pau always cares about our satisfaction, a 10, the machine.
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Positive experience:
The guys were very nice even though we arrived almost at closing time, they served us very kindly. Thank you, guys, and sorry for arriving so late.
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Fantastic experience:
There were people but they were quick!
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Positive experience:
Delicious coffee and breakfast
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Fantastic experience:
Fairly clean and quiet. They served me super fast and the staff was very friendly, especially Virginia. 100% recommendable
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Fantastic experience:
Very good
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Fantastic experience:
I visited this place and Virginia attended to me wonderfully, which is rare in this type of establishment. Good job on the selection ✅
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Fantastic experience:
They attended to us very well, good food and Mrs. Dalia is super attentive and kind! A 10.
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Fantastic experience:
Very kind and friendly when serving and clean. It's worth noting that this doesn't always happen at Mac.
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Fantastic experience:
Virginia attended me very well, very good service
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Fantastic experience:
We are a foundation for people with disabilities who love coming to mc, in fact we come once a month, today Miss Virginia has done something special for all the boys, what can I say?? An unbeatable treatment! Until next month, thank you very much.
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Fantastic experience:
I liked it a lot, especially the gift that Virginia gave us. Thank you, I liked it.
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Fantastic experience:
Virginia took great care of me!
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Positive experience:
The service is good... I had a complaint about an ice cream and they kindly assisted me and resolved it... something that doesn't happen often in various places when you complain.
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Positive experience:
The food is good, but they forget to add sauces, forks, and napkins to the orders. Overall, the atmosphere is pleasant. The bathroom is the cleanest I have ever seen.
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Positive experience:
One of the best I have visited, without a doubt
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Fantastic experience:
Very fast and efficient from the employees with our order, we had an issue with my order and one of the employees helped us very quickly and the food was very well made, we were attended by Javier Mathies
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Positive experience:
We already know that the food at McDonald's is there. As for the rest, there is no free soda dispenser and I did not see any games for children. Not having a special area for kids does not attract me to come back.
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Fantastic experience:
Very good service, especially from a girl named Virginia, she was very kind.
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Positive experience:
They should pay more attention to the orders because every time I go, my order is never made correctly, there are always missing items.
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Positive experience:
The best thing is the professionalism of the staff, patient and pleasant. I like the outdoor terrace, the workers at McDonald's always clean up everything that users mess up, I admire the professionalism of these people.
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Positive experience:
Waiting time was significantly higher than what is usually normal at a McDonald's. Too few staff for a Saturday during pre-dinner (around 8 PM) and therefore the facilities left much to be desired. The table service locators were not available. They didn't provide us with napkins, although later one of the employees kindly brought them to us, so 5 stars for the staff.
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Fantastic experience:
Excellent service from the staff, very friendly and attentive.
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Positive experience:
Well, I would only recommend the chicken burgers, I generally love McDonald's, but the beef in these burgers is very different, it does not taste good or maybe it was just mine!
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Fantastic experience:
Very good place, friendly service, and very fast food! Recommended to stop by to recharge energy and continue!
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Fantastic experience:
A few days ago I went to this McDonald's and they attended to me wonderfully. I especially want to highlight the service of an employee named Rafaela. Excellent.
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Fantastic experience:
We went recently with a group of friends. There was a waitress named Rafaela who served us very well.
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Fantastic experience:
The food was as I requested and the atmosphere was very pleasant. The attendant, Rafaela, welcomed me very well.
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Fantastic experience:
The most notable thing was the attention of the staff, very friendly and attentive. We would return just for them.
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Positive experience:
It was a bit messy where we wanted to sit, and not completely clean, but the service and the food were great!
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Positive experience:
There was a problem with Uber Eats and Ariel Lopez solved it efficiently for us, thank you very much for your service, it's a pleasure to order this way.
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Fantastic experience:
I was well attended and Virginia is very kind in explaining how to use the machines to order the hamburgers
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Positive experience:
The service was quick and the guys very attentive at the outside tables, sitting about 5 glovo guys, I suppose that is the place where most orders come from. Inside, the tables were dirty and with trays. I've been a couple of times and it's always the same, I guess they're short-staffed or there are too many customers. Everything else was fine for what it is.
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Positive experience:
Everything is the same as always. The only downside is that they no longer have mustard, neither free nor for purchase. Very bad. For those of us who are used to putting mustard on our hamburgers as we have done all our lives, what do we do? Do we not go anymore? Do we bring it from home? Bad on McDonald's part.
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Positive experience:
They serve you the burger with a cheese that is not cheddar, I complained and they told me it was... I hope that next time they give me the right cheese, since that's why I ordered that burger and with double cheese (I always order the same one). Other than that, very good.
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Positive experience:
The place is clean, it's just that they take a long time to deliver the order. I went on two occasions and both times it was the same. Also, they closed the dining area half an hour earlier than announced in their schedule.
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Fantastic experience:
It is a very pleasant place to share a lovely time with family and friends, it is clean, the staff is very attentive and helpful, they have parking, and in general, it is a place I would recommend 100%.
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Positive experience:
Apart from their burgers, I like the cleanliness, how smooth their ordering system is, it doesn't get stuck like at Burger King. Honestly, I love everything, even the personalized service system.
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Positive experience:
Without glory or shame, we go by there from time to time, also there used to be a worker named Josep who was the best, since he's not here anymore we don’t go as much
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Fantastic experience:
Without a doubt the best McDonald's we've been to. We go many times with friends and we've never had problems. The cleanest one we've been to, fast and they rarely get it wrong. (Which is human) What we like the most is the service because they are always very friendly and attentive!
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Positive experience:
Everything was perfect except for a few staff members; when you are facing the public, good character and friendliness should not be lacking, and that day it was.
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Positive experience:
I give it 3 for the attention and kindness of the waitress. They mixed up our order which was already delayed (a Thursday and there were quite a few people), we literally waited 45 minutes after they brought us the wrong order for a children's menu, one for an adult, and 9 nuggets. In total 1 hour.....if you have time, you can stop to eat anywhere and it doesn't matter to wait, that wasn't the case. Thank you for your response.
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Fantastic experience:
The best McDonald's I've ever been to in my life. Everything was super clean and they treated me great. Very proud. They were very quick in taking the order.
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Fantastic experience:
The cleanest McDonald's I have ever been to, there aren't many people and they bring the food to your table. The workers are very friendly and professional. They even have charging stations for mobile phones, which is appreciated!
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Fantastic experience:
Regardless of each person's opinion about fast food, it has good products (they make good breakfasts) at competitive prices. The service of this one in particular is very good, they are attentive and serve quickly, they have good customer service in general.
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Fantastic experience:
Aron attended us and made our stop very pleasant with the good service of this employee. Thank you for having such professional staff, and we ate great.
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Positive experience:
Quality / price bad. Very bad. Hamburgers cooked beforehand and reheated, the Coca-Cola (pure ice). However, customer service is perfect. For the same price in a restaurant, they serve me 2 dessert plates and a drink at the table.
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Positive experience:
Not much to say, we all know it's McDonald's, food is good and quick, it's not the best, but it's also not the most expensive, and many times we end up there. The service is good depending on who you get, like in all places, the service is quick, although the last time they forgot to give me a sauce and the drink that I had to go ask for.
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Positive experience:
Great. The two girls who brought our food to the table were very kind, respectful, and willing to work. The food was good; some things could be improved, but overall it was good, and the quality-price ratio was good. We would return to this establishment.
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Fantastic experience:
Everything is automatic, fast, very good, disinfected, very pleasant workers and very new facilities. But the food is better than at other McDonald's, curious but true.
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Fantastic experience:
Friendly staff and they serve very quickly. Their menus have a magical effect if you are constipated.
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Positive experience:
The goat cheese burger is excellent. The fries range from acceptable to bad, and the skewer that accompanies them is terrible. The Coca-Cola tastes like water due to excessive ice.
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Fantastic experience:
The guy who served me at the McAuto was super friendly and very nice at all times. We are really very happy. We always go to the same place at the McAuto because of the good treatment and kindness of the guy who serves us.
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Fantastic experience:
It's a good McDonald's. Both the double floor separating the ordering area from the dining area and the option to eat outside give it an advantage over other franchise establishments. Personally, I'm a big fan of McDonald's; their menus and products always delight me. But I place additional value on the features of this specific location. It is probably the most spacious in the city and has a Drive-Thru. The ease of parking is also an added bonus to consider. In short, a good restaurant from a beloved franchise.
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Fantastic experience:
Since they have hired new workers and organization, they are now fast and very attentive and responsible, especially a young guy who brings the food to the tables, he is darker-skinned, a 10 out of 10 worker! It's worth going because you eat comfortably and peacefully.
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Fantastic experience:
Excellent service, attention to detail, and care in pleasant details towards the customer. Peaceful and clean environment, very safe, comfortable and clean atmosphere. One of the managers, Virginia, and all her assistants ensure that you have an unforgettable time...
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Fantastic experience:
We just had dinner here and the truth is that we are fans of McDonald's but we had never felt so comfortable in one. And I have to say that it was all thanks to Josep, a super friendly employee who made everything very easy for us, from the order to the end, who gave us recommendations for visiting villages around Girona. Top Luxury Service!!! And by the way, everything is super clean, there's a lot of organization, and because of that, the food comes out in a matter of minutes. And it's delicious.
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Fantastic experience:
The place is quite new. Due to the restrictions, we had to take the food to go. Despite that, the order came out as quickly as we expected. Everything was correct. The staff was very professional.
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Fantastic experience:
I hadn't dropped by a McDonald's in a long time, and I was truly surprised by the positive change regarding the employees and the perfect cleanliness of the place, very nice personalized service, they brought the order to our table and everything was delicious, freshly made! The disinfection was excellent, everyone was cleaning, from the manager to the person at the register. Bravo!! I don't know if this change is only here, but it was nothing like the other times I've been to other McDonald's in other locations. This one has pleasantly surprised me on how a friendly and attentive service can completely change your perception of the place.
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Fantastic experience:
It is always a pleasure to enjoy their delicious burgers and sides. The prices are very reasonable and, as always, very clean places and very friendly and nice staff. It is a place to always return to.
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Fantastic experience:
A long time ago, I rated it 5 stars, but now I would give it 3, cold and refried potatoes, and the burger was dry and impossible to eat, the lettuce was wilted and had some bad bits, the staff was unpleasant, and if you add that there is a group of kids selling everything from bicycles to phones for 20€ while you eat, it's just a disappointment.
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Positive experience:
It's quite good, everything is very good, but you have to wait quite a long time with this locator thing and other places are more worth it, although in terms of food and price, it's cheap and good.
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Positive experience:
Very clean and well attended. I hadn't been to one in a while and they have improved. Still, it's not my style of food.
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Positive experience:
Honestly, there are as many tastes as there are colors..... I know that many will say that it is not the healthiest option and that we should eat better and set a better example..... What can I say..... I really like McDonald's food, although I must say that I don't go every week..... Eating anything in excess is bad, so you figure it out..... The only negative thing I could say, but not only about this franchise but many others, whether this brand or another, is that they hire very young people without experience and pay them little for that same reason..... I believe that with this, all you achieve is a lot of staff turnover, staff tired of the hours and the salary, and customers enduring the fallout from this situation and trying to understand the/@ poor person on the other side of the counter......
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Fantastic experience:
More than evaluating McDonald's, which we all know what it is, I rate the attention of the staff at THIS McDonald's with 5 stars. I had never been asked 'Is everything alright?, do you need anything?', let alone the 'courtesy round' that the manager (I think) did to ask us if we were comfortable and if we wanted to mention something we didn't like. In a place like this, such attentions are not expected, which we have not received in higher-level places or in other McDonald's. And it didn't just happen once, but several times I went to this specific establishment. So in this regard, a 10. The rest... McDonald's.
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Positive experience:
When you order a hamburger with egg but the egg isn't there, it's disappointing. You have to ask for napkins to clean yourself and the drinks don't include straws for drinking.
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Positive experience:
Surprised that, given a large influx of people (Sant Narcís festivals), they informed the queue in advance that the kitchen had a 1/2 hour delay, but that we should take a seat, as once it was prepared, they served it directly to the table, as it happened.
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Positive experience:
Typical McDonald's
It has a terrace, ordering stations on both floors and they also bring it to your table.
Staff very friendly as I asked for another toy from the happy meal and they searched to see if someone had left one to give me.
Everything was very clean even with the rain that was falling.
They took a little longer than normal to serve our order but with all the people it's acceptable.
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Positive experience:
The '' modus operandi '' of bringing the order to the table is good, the waitresses' attention is always great, the only downside is that the times I've been, I've missed a few things like beers for drinks or a little ketchup. I take away one star because they removed the children’s area that was nice for the little ones.
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Positive experience:
The venue is spacious with two floors. It is a good area to park. Typical Mac offerings. The decaffeinated coffee is from a packet. Very friendly service.
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Fantastic experience:
We loved it because it has a novel system where you order, they give you a plastic tabletop sign, and you go to your table, and then they bring it to you wherever you're sitting, so there's no line build-up and the staff are very friendly.
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Positive experience:
It is a nice and comfortable place, and they take care of cleanliness, but what I don't like is that everything is ordered through a screen, even if it's a bottle of water, which you need because you have run out of water and want more.
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Fantastic experience:
Every time we go, it’s a pleasure. Super good service. We love that they have the signature deluxe promotion. A fast and efficient service. More and more updated to customer needs.
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Fantastic experience:
The service is good and the technology they use speeds up orders so you don't have to wait as long. The place is decorated very nicely and cheerfully. Typical for fast food.
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Positive experience:
Very original are the new ice creams with petazetas
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Fantastic experience:
Very complete with the services: bars with phone chargers, play area, attentive waiters... perfect. The Mac auto service is also fast, even when there is a long line, but it's necessary to check the order. From my experience, going 2 or 3 times a month, they always forget the fries, or they leave a burger... I know I make large orders (for 6 to 9 people) but it's already difficult to check the order when you have people waiting behind. I would like them to improve that aspect (it happens to me often, 1 in every 2 times I go).
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Fantastic experience:
We really liked the experience. McDonald's is very modern with table service. It's great to be able to sit while they prepare your meal. The service is excellent
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Positive experience:
McDonald's is very clean with very friendly staff. It has a mobile charging area.
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Positive experience:
One of the most modern I have visited, they have screens to place your order, and the only thing you need to do is pay at the counter, then they bring it to your table. The only downside is that sometimes they take quite a long time or overlook a burger. Other than that, everything is excellent!
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Positive experience:
They bring the food to your table, everything is very clean including the restrooms, and there are waiters/waitresses to attend to you. You can charge your mobile, iPad, computer, and if you don’t have a charging cable, there is an area where you can charge it without needing to have a cable. Everything is very modern.
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