About McDonald's
Comment by Bravissima about McDonald's:
Located in the Mas Gri Shopping Center on the Costa Brava, McDonald's offers a clean, modern, and welcoming environment ideal for enjoying a quick meal with family or friends. Highlights of this establishment include:
- Customer Service: The staff has been rated as friendly and helpful, with gestures of attention that make a difference, such as delivering food to the table.
- Food Quality: Their hamburgers are made with fresh 100% Spanish beef, which is highly appreciated by customers.
- Variety of Options: In addition to the classic menu, they also offer gluten-free options and a children's menu suitable for those visiting with kids.
- Fast Service: Despite certain hiccups, many customers agree that the service is efficient, especially in the McAuto area.
- Pleasant Facilities: The restaurant features a pleasant atmosphere and designated areas for little ones, making it an ideal place to enjoy with family.
Opening hours
- Monday: 8h-0h
- Tuesday: 8h-0h
- Wednesday: 8h-0h
- Thursday: 8h-0h
- Friday: 8h-0h
- Saturday: 8h-1h
- Sunday: 8h-1h
McDonald's: Reviews
Positive experience:
The service leaves a bit to be desired
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Positive experience:
If you keep making the burgers smaller, we'll have to go with a magnifying glass to eat
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Fantastic experience:
Fast. Good service. Clean. Renovated.
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Fantastic experience:
I often go to have coffee with ice cream and apple pastries, delicious
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Positive experience:
The typical McDonald's, with its typical food, a crowd of people, noise... fast food for days when there is no other option but to go because there is no closer option.
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Positive experience:
It was ok. The best part was the cup they gave me from the promotion they have
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Fantastic experience:
Super good, I had a problem with my car and had to have dinner, but I placed the order on myorder to pick up at the drive-thru. My car broke down, and I went inside, and a tall, fair-skinned girl with a ponytail who was super cute attended to me. I explained the situation, and she said it couldn't be done at first but understood the situation and did me a huge favor. The truth is that gestures like these give McDonald's an excellence, small gestures of help that make a difference. Thank you so much for the attention, and give that girl a raise!!!
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Positive experience:
Excellent gluten-free bun burger options. Recommended
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Fantastic experience:
I was attended to very quickly
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Positive experience:
- it's like all McDonald's but it has parking for the car.
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Positive experience:
For fast food, in my opinion, the best. Friendly staff, helping me with the order. Maybe, so many children playing with balloons, are uncomfortable.
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Positive experience:
Unfortunately, the children's area is usually very dirty. The staff is very good
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Positive experience:
Good, but they forget things and you have to go back (they forgot the mayonnaise I had paid for previously and a gluten-free burger).
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Positive experience:
The food and atmosphere are the same as in other McDonald's. I believe that the drive-thru service needs improvement; it is not a fast service, and at times they even make you park outside the drive-thru line while you wait for your order. They do bring it to your car, but I think it's not the seller's job to go out of the restaurant to the car, and it's also not the estimated waiting time. This logistics should be improved.
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Positive experience:
Low quality in food, needs to improve cleanliness
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Positive experience:
The same MacDonalds. Very short summer hours
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Positive experience:
It's not that I like fast food, but twice a year I have to go out of obligation
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Positive experience:
Nothing surprising. Like everyone else
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Positive experience:
We were having dinner with some friends. The truth is that it was good, the food was nice, but when serving the two families, we had the same issue: some items from the order were left out, and we had to ask for them again, and they were distrustful of us. And one more thing: they came to ask us to do a survey rating it as ‘good’ mandatorily, with no option to express our own opinion (I believe everyone is free to choose their opinion). The instructions were very well done and clean, even with a lovely scent of cleanliness. I recommend it, but I think they need to step up a bit with the new workers in training them.
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Fantastic experience:
It's great for a day when you don't feel like going to a restaurant or want to eat in a car or at the beach.
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Positive experience:
This place is clean and the staff treats you well, the food is very good and everything is very pleasant. It is definitely a place worth visiting with your family, it is incredible.
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Fantastic experience:
Nothing wrong, what to say, McDonald's, all said.
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Positive experience:
A place with good quality fast food, they have good staff, however the atmosphere is crowded and informal.
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Fantastic experience:
Clean and safe. Cheeseburger to say 'chees' (it's used when taking a photo).
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Fantastic experience:
I am adding this review mainly because of the beautiful reception from Miriam today (18/06). Very kind, friendly, and willing to help with everything, a 10 out of 10 worker.
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Fantastic experience:
Very kind and very polite!! Highly recommended
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Fantastic experience:
Very good attention and good service
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Fantastic experience:
There is table service, which is not very common at McDonald's.
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Positive experience:
As always, a good hamburger always feels good, and paired with fries and an ice cream. The service depends on the day, some are more helpful and some are not as much. I requested a fork and the manager picked it up by the part that should never be touched when handing it to the customer; they need to be taught the basics of hospitality handling.
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Fantastic experience:
MacDonalds Girona has changed a lot, everything is super clean, very attentive service, the guy is pleasant.
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Fantastic experience:
The best McDonald's in the world. Everything is fine: food, cleanliness, ordering machines, atmosphere, and the staff is always very kind and attentive. Thank you very much!
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Positive experience:
I went by car, very fast. The only bad thing is that they forget things, napkins, ketchup, and straws.
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Positive experience:
Normal. It's a McDonald's that doesn't surprise, my only problem is the issue of cleanliness in the bathroom. The bathroom needs more care, the rest is meh.
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Fantastic experience:
I loved it!
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Fantastic experience:
We all know that in the end it's junk food, but it tastes good, you won't go hungry which is what it's all about.
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Fantastic experience:
Larita has been an impeccable, attentive, helpful employee, one of those rare types of people. I recommend this place
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Fantastic experience:
It's not that I love McDonald's, but I was in a hurry and they were very quick. Very clean and everything was fine.
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Fantastic experience:
Super slow, I ordered to eat at the place and after 20 minutes they realized they had put it to go. I asked for mustard and they didn’t have it... Uffff it was a test of patience. The food was delicious.
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Fantastic experience:
I left happy from that McDonald's because they gave me more ketchup packets than usual. What more can I say about this place if everyone already knows it? It's a clean spot and the staff is friendly.
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Fantastic experience:
We were attended to by a girl named Maite, and she was very kind, polite, everything was great, we will definitely return.
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Fantastic experience:
One of their waiters named Steven made my visit a wonderful experience, I would come back here just for him!!!
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Fantastic experience:
The food is great, we would like it. There is breakfast, lunch, dinner, it's almost always crowded. The service is very pleasant, it's worth going. Next time I'll post photos.
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Fantastic experience:
Compared to its counterpart and competitor BK, MC beats it in everything regarding junk food categorization; BK’s offerings aren't even junk food, they are authentic trash ️. The downside in certain MCs like the one at Avda Juan de Borbón s/n in Murcia is that they neither want to work nor care; there’s not a day they don’t mess up the orders, and when you complain they give you dirty looks. Similarly, when you order takeout, they hand you the drinks in a bag without cup holders or whatever they call them, with the lids open and mixed with the food, so when you arrive at your destination, if you're lucky only half the drinks have spilled, and if not, you have to throw everything away because even the food gets soaked in soda. Aside from this MC in Murcia that is very arrogant, in the others, I've never had anything similar happen, and if you ask them to put the drink in a separate bag from the food, they give you dirty looks. If you don’t want to work, don't seek a job there. There are lazy and incompetent people everywhere, but they have all concentrated here in Murcia.
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Positive experience:
They give one napkin for 4, two ketchup for 5 burgers, the ice creams are given along with the food and when you eat them they are a soup. I think they no longer know how to economize and it is not what it used to be.
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Fantastic experience:
Typical McDonald's food. I loved the service from one of the ladies who was cleaning; she was so nice that my husband and I felt very good, to be honest.
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Fantastic experience:
Good experience, the employee who delivers the food is friendly and everything is super quick, I congratulate the staff today at 12:00!
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Positive experience:
The quality is quite good, the food tastes good, the service is also quite good but as a negative point, the price increase of the products, compared to Burger King it is more expensive. If you don’t use discount coupons you pay for the products at a somewhat high price.
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Fantastic experience:
If you go to this place you already know you won't eat healthy... but the service is a 10. Because there are other MCDONALD'S where the service is a disaster
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Positive experience:
This McDonald's is located in the Mas Gri Shopping Center in Girona next to Decathlon and Bauhaus, it has drive-thru service and when we placed the order through the screens the table service was quite fast and correct, the only complaint I would have is that there were four of us and they only provided three napkins.
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Fantastic experience:
Good experience, they brought the food to the table. What I wasn't hungry for, I didn't have dinner. My colleague sells stages, he has 12, you know.
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Fantastic experience:
Lara has been very nice, the service has been close and professional. We ate very well. The food came out quickly.
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Fantastic experience:
They served us very well, very fast and efficient with what they were bringing, the guy who took my order to the table was attentive at all times to see if I needed anything, a guy with glasses, a bit muscular.
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Positive experience:
Fast food, clean and tidy, quick service, hot food, good treatment by the staff, the atmosphere depends on the day, generally quiet.
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Fantastic experience:
I have been going for many years and will continue to go to eat whenever I want to eat something quick. Good customer service and a pleasant place with an area for children.
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Fantastic experience:
Rainy day. The ground is a danger. Real danger. What will it cost architects and project managers to take these issues into account? Other than that, up to expectations. The best part is the management to request the invoice. The best I've used so far, and I say this from a humble request that the rest should learn and make life easier for those of us who use these restaurants. I hope this helps.
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Fantastic experience:
Now it’s much faster since you place the order through the screens and they serve it to your table directly. To point out a downside, the service was a bit poor as there were three of us and they should have provided more napkins for the order, but aside from this issue, everything else was good!
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Positive experience:
He venido en la noche a usar el Mac auto y es muy mala gestión, van lento y aparte si hay varias personas en un coche y si varios quieren usar su promoción de su App no lo pueden hacer porque solo se puede pedir por un móvil, si quiere usar otra oferta debes hacer la vuelta y volver a pedir lo que me parece una estupidez, les digo mi descontento y me indican que es política de la empresa, me parece una estupidez! Y creo que es simplemente la chica que no quiso hacer su trabajo, una pesada en la atención.
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Positive experience:
It's not bad, the only thing is that if you're going to get food by car you have to wait a long time for the drive-thru, for drinks they almost never have Aquarius... prices are also rising a lot... but other than that it’s pretty good...
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Positive experience:
Infusions were not activated on the device, chocolate croissant was activated but is not available, they arbitrarily serve me a regular one without saying anything. Damn, I like to decide for myself. It’s 8 in the morning, nothing more to say!!
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Positive experience:
We went for dinner and were surprised that they don't have a tracker, but instead they suggest you leave the ticket in plain sight and they walk around with the trays until they find you. On the other hand, there were hamburgers that they didn't have and they also didn't have Aquarius (as in other restaurants), plus I noticed that they charge €0.15 extra if you order a regular Coca Cola. It wasn't bad, but I wouldn't go back.
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Positive experience:
Satisfied with the cleanliness of the place, the service received, and the food. They now bring the food to the table whether you want it or not. I'm fine with it. The same might bother someone... The service is fast and correct. No complaints about that.
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Positive experience:
Just another fast food restaurant. The only good thing is that the burgers have no toppings for being gluten-free.
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Positive experience:
McDonalds. You may like it or not. Although many people I know who don’t like it, give their opinion without having tried it... But the kindness and patience of the manager, when helping us with the screens to place our orders (we are already of a certain age), that is priceless! Unbeatable value for money.
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Positive experience:
The place was clean and tidy, almost empty it was perfect but I didn't like the café au lait just like the macchiato. Regards
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Positive experience:
It's very well set up and I can't stand the food vending machines. I think it's made only for young people and we are older and it's overwhelming. Luckily we found a very nice guy from McDonald's who helped us, I think you should consider all people, not just the young. We only had coffee, very good.
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Positive experience:
Recently it has lost quality, I don't know if it's because they have too many takeout orders and can't keep up with the people who go there to the restaurant. Today, fries without salt, cold hamburger and to top it off I ordered apple for dessert and they gave me ice cream. Their response is that there was no apple. Well, let me know and I will decide or bother to put on the machine that there isn't any, but don't make the decision to give me ice cream instead of the apple I ordered. The cleanliness of the place is not the same as it was some time ago.
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Fantastic experience:
The saleswomen are very attentive, friendly service brings the coffee tray to your table, I honestly recommend it.
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Fantastic experience:
An extraordinary service for a fast food place, where we were attended by Virginia, an exemplary worker with great kindness and one of those smiles that transcend masks, they even brought our order to the table!. We will return soon without a doubt, one of the best restaurants of the chain that we have tried.
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Fantastic experience:
Very happy and at the same time surprised by the excellent service and customer care, from our arrival to when we received the food, thanks to Milton and Vicky for their help and cordiality. It truly is a pleasure to eat at a McDonald's with this excellent service.
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Fantastic experience:
We went out for dinner today with my little one and it was great. Virginia was super friendly and attentive from the moment we entered until we left. Honestly, a 10 in service, dealing with people like her is a pleasure. Everything was very clean. I recommend it.
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Fantastic experience:
One of the best coffees I've had at McDonalds, and with perfect service. Keep it up!
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Positive experience:
Overall good, although they served a burger without the piece of goat cheese. When we complained, they told us that the cheese was there, although melted. They had never served it like that before, and I have eaten quite a few. Then a girl sat at a prohibited table and no one said anything to her.
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Fantastic experience:
The experience is unbeatable, they are really attentive. I've been going for years, we have been going since they opened. Super happy
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Fantastic experience:
I usually don't like this type of places but today we were in a hurry and it was totally improvised, the thing is we had the dog with us and we sat outside on the terrace and there we realized we didn't have water for him, we went to ask and the girl who served me, honestly, was great she gave me a water bowl, I suppose this kind of attitude and empathy should be normal, but about a year ago something similar happened to us and when we asked for water, they denied it to us, they were within their rights yes, but in the end it costs nothing to be kind like the girl today, plus for the amount of people that were there (a lot) they were very quick and the place was very clean, including the bathrooms.
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Fantastic experience:
Very fast service, you could order the menu on a screen or at the counter. The screen menu offers you all the available menus, and when you select one, you can choose the type of side you want (regular fries, deluxe, etc.). If there is any extra with an additional cost, it shows you. You can pay right there with a card or at the counter. There were enough seats available.
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Positive experience:
They are quite fast, attentive and friendly staff, clean even the bathrooms, I find it terrible that they charge for sauces on an order of six people, I believe that in some cases where the total of the tickets is high it looks TERRIBLE, this kind of thing, not everyone likes ketchup.
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Fantastic experience:
They treat me very well about a friend I have there thanks❤️
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Positive experience:
This morning 01/24/19 9:48 ORDER 14 we ordered two breakfasts and one of them didn't want coffee, I ordered a Lipton in a bottle and they brought it to me in a glass. Then I went down and since the moment she looked at me, the manager said: 'I have nothing in a bottle', so she knew I asked for a bottle and didn't say anything when she arrived at the table, she just left the order without explanation, as if to say: 'this is what you're having'. A little bit of etiquette when she arrived with the order, I said 'good morning', not even a 'Hello', she ignored us and she's the manager, this in Girona Maristas.
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Positive experience:
We went to McAuto in the early morning and the service was quite slow. We ordered 3 meals. When we got home, the burger we ordered without lettuce had as much as the other two.
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Positive experience:
Pleasant to the eye after the renovation. Now you can't place an order at the counter, only through the touch screens. For me, it's not a hassle, but I think some grandparent who goes with small grandchildren will end up asking the staff for help, who will look at him with a frown for bothering him and taking him out of his comfort zone. If I were Mr. McDonald, I would set up a register just for seniors, with a sign saying '+65 THIS WAY'.
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Fantastic experience:
The best ice cream in the world
Good service almost always at mcauto
Inside disorganization, they forget things, many mistakes often.
The balloons a disaster, like at the burger in fast food restaurants better not to order.
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Positive experience:
Normal like all, but it has the dirtiest restrooms I have seen in any McDonald's. Dirty, the drains are often clogged, it gets very hot, and they smell really bad. The staff is very good, especially with the children. It's a shame they change workers a lot.
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Fantastic experience:
Oh my, it had been years since I ate this type of food. I remember that before they gave you a burger that was big and you had to hold it with both hands. Now they serve you a 'bigmac', and you can really eat it with one hand. The size has decreased, and the box format is smaller. Well, it’s better to go to a restaurant and eat better. I’m left hungry. Let’s see if anyone remembers how they used to be, say it, I think it has changed.
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Positive experience:
Good. It's not outstanding, but the price, variety, and accessibility are good. It even has a large children's area.
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Fantastic experience:
Ideal for going with children and they also have a gluten-free menu for celiacs. I didn't know how to order the gluten-free bread at the automatic counter, and they explained it to me step by step. Then they gave my daughters a couple of balloons. With that and the Trolls' activity book, they had a great time. Much better service than in other restaurants that show off. Of course, if you don't have kids, it won't be very useful: I didn't step into a McDonald's before having them.
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