Tropic Spa Avis et Disponibilité

Fantastic experience: I bought the Acapulco SPA 18 months ago. It's a very powerful and very large 6-person spa! Each seat has its own massage, it's fabulous! I highly recommend Tropic SPA: both for the quality of its spas and the quality of the technical, commercial, and administrative team (Thanks to Charlotte and Nathalie!)
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Fantastic experience: I confess I had moments of great fear: buying online, reading sometimes negative reviews, paying abroad... but I talked to the teams and here we are. A top purchase, a quality spa which for me is a care product. A top delivery. In short, go for it! If needed, I am ready to exchange thoughts. Thank you. Mrs. Brianchon
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Fantastic experience: Hello, I have had a swim spa for 3 years now with which I have had no issues, it's a true delight in summer as well as in winter, the pleasure is total both in the area with the massage jets and the swimming area. This spa is multifunctional and allows for many pleasures. Its large size allows for enjoyment in a large space for 9 people, I personally enjoy wandering around like in an aquatic center with water at 36°. I recommend it.
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Fantastic experience: Superb experience! Since our installation last July, we enjoy it whenever we can. Following some misunderstandings about the operation, a call to customer service allowed us to resolve things quickly and effectively. Professional equipment, we are thrilled to this day and have no regrets. Thank you.
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Positive experience: Quality material and fairly complete in terms of options. During our choice against competitors, it was the one offering the most jets and options like a large warranty extension. Upon receipt, and after testing, we were not disappointed; the materials are also of quality. The only downside was the delivery time, which was not as expected.
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Fantastic experience: Tropic spa: guaranteed relaxation!!!
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Fantastic experience: Since 2020 I have my new Océan Intense Swim Spa and I am still very happy with it. Since I moved, I left the old one at my other address.
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Fantastic experience: TROPIC SPA... TRUE PROFESSIONALS! Quality equipment, timely delivery, competent customer service, warm phone reception... In short, PROS! I highly recommend!
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Fantastic experience: Perfect, we are delighted with our Gloria spa, the kids love it and the parents do too. Professional team both in the commercial part (Jean Sébastien) and in delivery. I recommend it 100%.
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Fantastic experience: Purchase of the SPA Gloria (4 places, 2 of which are side by side) I am extremely satisfied with my spa purchase as it provides me with a true sense of relaxation and comfort with every use. The massage jets are really effective, targeting the tense areas of my body perfectly and relieving me. The programming is quite simple and allows for a consistently perfect water temperature whenever I wish to use it. It is truly beautiful and takes up little space, which adds real value to my terrace. The 2 reclining seats side by side are great. The audio system is somewhat weak as the speakers are on the sides. Listening to music during a session is quite difficult due to the noise of the spa. It is preferable to use a Bluetooth speaker. However, for playing music on the terrace without using the spa, it is sufficient.
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Positive experience: very beautiful spa, very pleasant. perfect operation and always available interlocutors
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Positive experience: I recently purchased a 7-person spa from the Spa-Sun-Borneo-Intense range at Tropic Spa. I am very satisfied with the salesperson who gave me good advice and followed my file from start to finish. The after-sales service is available, attentive to your needs, and very friendly. I recommend this company to anyone interested in buying a spa, especially if you're looking for a spa with a good value for money. If you're hesitating, you can ask a salesperson for my phone number to contact me if you have questions or doubts.
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Fantastic experience: Hello, we received our spa not long ago, the Acapulco for 6 people is simply magnificent, we are very happy. Thank you to the entire Tropic Spa team, Mr. and Mrs. De Matteis.
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Fantastic experience: Tropic Spa is a serious company. Despite a small delivery delay (2 months). We were a bit worried at first, but the sales team and the logistics team perfectly met our expectations and inquiries. The machine is well-tuned. We chose a semi-buried spa reference Esperanza. To date, we are fully satisfied. A big thank you to the entire team.
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Positive experience: Despite a late delay, the jacuzzi arrived as per our expectations. Our contact person Katia always kept us informed about the progress of the delivery. I recommend Tropic SPA.
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Fantastic experience: At the top, thank you very much!
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Fantastic experience: Order placed and reception of the spa, in accordance with the description, works perfectly, top team! I recommend this company.
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Fantastic experience: Fantastic product and delivered as ordered in the promised time frame. The product is of very good quality and we are more than happy. Great value and great service.

Fantastic experience: Excellent welcome
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Fantastic experience: My neighbor already had a tropicspa for over a year without any problems. So I decided to buy a tropicSPA. I received it 3 months ago, and it has been pure happiness. SPA of very good quality (even luxury). Perfect price-quality ratio. Perfect delivery. Setting it up alone can be a bit scary. I highly recommend TropicSpa.
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Fantastic experience: We have been in possession of a therapeutic spa since January and we are delighted. The announced quality is respected, everyone at Tropic Spa has been attentive to us and very friendly. We will recommend it to our circle.
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Fantastic experience: A team that listens to the customer. Always ready to satisfy us. We received our spa and we are very happy. Truly top-notch. Thanks to the Tropic Spa team. We highly recommend them.
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Positive experience: I am delighted with my product and the follow-up seems really great. During my various calls, my interlocutor is always very pleasant and responds clearly to my request. I recommend Tropic Spa.
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Fantastic experience: I bought an Acapulco spa from Tropic Spa in August 2022, very satisfied. A top-notch customer and commercial service, very professional and very friendly. The spa I purchased is a product of very good quality at a very advantageous price. I recommend this company and I will order from them again.
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Fantastic experience: very good brand
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Fantastic experience: We bought an Acapulco spa that we have been using for two months now and we are delighted! The entire team is top-notch and is at our disposal to answer all the questions we may have in the best possible way. Furthermore, even after the purchase, we are contacted to check if everything is going well! I fully recommend Tropicspa and thank them for the opportunity.
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Fantastic experience: a top team, a quality product, very satisfied with my purchase, I recommend it!
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Fantastic experience: After extensively comparing the performance of spas on the market to retain only those that allow treatments in addition to relaxation, I decided on the Tropic Spa Samana Intense Alutech for 2 people. Its presentation is superb, as are the finishes. The possibilities for use are numerous, the network of water jets (especially for therapeutic purposes) is well developed. As the spa is outdoors, the good insulation (during a few days of slight frosts) maintains the temperature at the chosen degree. The control panel is, like in all spas, a bit complex and requires some learning (which is the case for everything we buy today!); it might have been better to orient it towards the bather rather than outward. To date, 6 weeks after commissioning, I am satisfied with my purchase.
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Fantastic experience: We are very satisfied with our spa model SAMANA, 2 seats, alutech Mayen cooper, black aluminum exterior shell. It is very beautiful! The jets and other hydrotherapy functions contribute to an optimal wellness and relaxation session. The time between order and delivery was very reasonable, delivery without issues, connection ok. Very pleasant moments already spent in pure relaxation! Véronique and Philippe from Artigues near Bordeaux.
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Fantastic experience: If you are looking for a SPA, I recommend this company TROPIC Spa. The commercial and technical services fully meet your requests. The Spa has been operating at full capacity for two months and we are completely satisfied.
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Fantastic experience: We bought an alu-turbo spa at Tropic Spa following the advice of a couple of friends. We were advised by a sales representative named Anna. Listening, professionalism, empathy. She reassured us in the acquisition of this model and in this company (we had seen it with the competition). We will not hesitate to recommend Tropic Spa and this sales representative. We are fully satisfied with the product. Good moments of relaxation ahead! French couple.
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Fantastic experience: On the recommendation of a friend, I went to the company tropicspa. I ordered a 2-person Samana spa and I am delighted. The quality of the product is impeccable. Setting up the Balboa system was a bit more delicate, but the customer service was more competent than I was and solved my problem with a single call. I chose delivery through the tropicspa carrier, as I live too far from the delivery site, and I was not disappointed. The electrical consumption is not very significant. Now I enjoy a massage every evening. I am very happy to have taken the plunge.
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Fantastic experience: Spa Bahia received quickly. On the phone, the Tropic Spa advisors are friendly and give good advice, everything is well explained. We use our spa every evening, since then we sleep better and have less joint pain. It’s an opportunity for us to have a good time with our family with our two children aged 5 and 21.
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Fantastic experience: The sauna arrived in line with our expectations and was very easy to install; it took us only 20 minutes to get it started. The manual was very comprehensive, just if I can add something, color photos in the manual would have been much better.
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Fantastic experience: fast service, very available, I recommend it
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Fantastic experience: Very happy with my river spa, we use it every day and have had no problems, we received good advice from the sales representative as well as from the after-sales technician for more technical questions.
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Fantastic experience: We bought a spa a few months ago, a very nice "ocean" model, the saleswoman was very helpful. After a few months of use, the counter-current pool is really great. Thank you Tropic Spa! I recommend you.
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Fantastic experience: Spa of very good quality, very happy with my purchase, everything is top-notch, the saleswoman, the price-quality ratio, nothing reflects the Google reviews, the delivery and installation are really fast. Thanks to the whole team, go for it with your eyes closed!
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Fantastic experience: The spa received is up to my expectations. The team is available and attentive. The negative reviews before do not reflect my experience at Tropicspa. Thank you to them.
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Fantastic experience: We've had our 7-person spa for a year now. And it’s really great. It’s very pleasant, a real moment of relaxation. We received very good advice.
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Fantastic experience: I'm very happy with my spa, it's nice to be able to relax, I don't regret my purchase at all. Perfect installation, nothing to complain about.
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Fantastic experience: very satisfied with my Spa Esperanza, offers great massage services, a true moment of relaxation, easy to use and maintain. I added monoi essential oils to my order, it’s great. I didn’t have any delay issues, my Spa was in stock, my advisor Charlotte gave me excellent advice. Very good value for money, I recommend TROPICSPA to all my friends.
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Fantastic experience: Excellent experience, the salesperson is superb, don't believe what you see on the internet, I am more than thrilled with the quality of the spa and my customer experience. Thanks to Nathalie and also to Cathia for their professionalism.
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Fantastic experience: Very good experience, I recommend it
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Fantastic experience: 2 spas purchased, 2 times satisfied. Well-finished spa, excellent balboa system. I recommend ++
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Fantastic experience: Very good product, unbeatable value for money. I recommend it.
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Fantastic experience: After attending several thermal therapies with the inconveniences that accompanied the treatment: round trip travel, accommodation, development of the therapy with a schedule of 10 to 15 minutes per station in groups of 25 people at a time for 3 weeks, we returned more tired than when we started. What a pleasure to have found the solution at home with the Spa Tropic Spa. It’s an all-in-one treatment. Of course, you need to take some precautions to welcome this new furniture into your home. But the most positive aspect is the relaxation at will without leaving home. The quality of the materials is worthy of the professional equipment I have known in treatment without the inconveniences. Thank you to the TropicSpa team for the support throughout the process from the quote to the delivery.
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Fantastic experience: Due to a technical problem during the warranty period, after my call to customer service, a very professional representative was able to resolve my issue within 72 hours. Thank you for the welcome and the efficiency, I highly recommend them.
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Positive experience: After some problems related to the fact that I live in Belgium and the sales service had not taken this into account (for the connection and use of the spa), I have been using the spa every day for at least 1 hour for 1 month and I am very satisfied. It is effective for my back pain (operated on 5 lumbar vertebrae + 2 ongoing herniated discs + cervical surgery + 2 ongoing cervical issues). The delivery was impeccable and the follow-up quality control service is friendly and efficient.
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Fantastic experience: SPA ACAPULCO 6 places: Quality SPA. Many jets, unmatched with other models. Good advice from the sale to the installation. Serious company!
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Positive experience: Good reception, very good availability, understandable explanations and demonstrations, customer service is up to par.
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Positive experience: Some difficulties with deadlines and transportation, but after various exchanges we were able to reach a commercial agreement. Thank you.
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Fantastic experience: I would like to leave a small positive review because you managed to convince us and help us make the right choice. As a caps owner for many years, I never thought I would own a spa with so much technology. The remote control, everything is automated, is a real joy. Furthermore, the option I appreciate the most is being able to control it remotely because when I'm not on-site, it prevents it from running for no reason, allowing me to save energy. I think this option should have been created a long time ago. Thank you, tropicspa.
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Fantastic experience: I ordered a Rio spa 2 months ago and the delivery was made quickly and seriously. As of today, we can recommend this purchase which provides us with moments of relaxation previously unknown. The slight delay we experienced is completely overshadowed by the new pleasure this spa can bring. Thank you TROPICSPA because behind a simple product lies the discovery of a new activity and sensation of relaxation. I won't go into more detail about the two-person relaxation that might verge on the inappropriate; I think I may have already made Emma from quality service blush, who managed everything so well and resolved a trivial issue that a comment had slipped my mind. In short, tip top from A to Z!
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Fantastic experience: Very good product, I have taken possession of my Samana spa, it is more imposing than we imagined on the site even when looking at the measurements. The support during the purchase was professional as we knew nothing at all. Our useless veranda has become our little 'relaxation space', we are thinking of adding a sauna, one thing is for sure it will be a tropicspa.
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Fantastic experience: For my part, I waited longer than initially expected, but when my spa finally arrived, I must point out the kindness of the delivery person who did everything to help me, as I am no longer in my prime... Indeed, the delay was compensated by using the spa today, which brings me much more satisfaction than expected. Liliane.
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Positive experience: Enormous problem with after-sales service. Still haven't received the part in 6 months...
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Fantastic experience: I own an intense Borneo spa. Very good quality spa, a very serious company always attentive to its customers. For the setup of the spa, the technician was very pleasant and very professional. I hired the delivery company from Tropic spa, a very serious and very professional company. I recommend Tropic spa, a quality company and very professional at all levels.
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Fantastic experience: We enjoy our Acapulco spa almost every evening since we received it! Beautiful product, great quality! Despite the delivery delay due to the current health context, we were compensated with small gifts and thoughtful gestures, and we are fully satisfied with our customer experience!
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Fantastic experience: Received today, great product, delivery and installation assistance ok, haven't tried it yet but it's full! so far everything is going well for me - CL
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Fantastic experience: Superb team, serious and responsive! The deadlines are quite reasonable given the health crisis that delays everything. The comments about the deadlines are incomprehensible. It's not an inflatable pool that you are buying... Finally, I will only talk about my case and honestly, I recommend!
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Fantastic experience: I wanted to let you know that I received the Colis Tropicspa as we agreed. I sincerely thank you for honoring your commitments and for sending me the agreed filters and parts. Kudos for your professionalism and the seriousness of your company. I am particularly satisfied and wish you continued success in your work while having a special attention to your clients. My contact Anthony deserves great trust. Thank you and best wishes for your future.
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Fantastic experience: I would like to point out that following a technical request, I was delighted to have spoken with Mr. Anthony from the company Tropicspa, who was very professional, attentive, and pleasant. (I recommend it to you) Congratulations! It is a pleasure to be able to communicate with professionals.
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Fantastic experience: I went to their site a bit by chance as I was inquiring about the purchase of a jacuzzi. The site offered several jacuzzis, and I was interested in the ones with 2 reclining places: the Bahia and the Esperansa. I contacted them by phone and asked numerous questions, which they took the time to answer both over the phone and by email. I was tempted and put an option on a Bahia Alutech spa in March. But I did not return the signed order form; I wanted to see the products before ordering. I went to their showroom in Spain, I was on vacation not far away. I was well received by Gwendoline, who took the time to show us the spas and finishes, especially for my wife; I signed the order on-site choosing the color I had not decided on yet. Not being in a hurry, I will validate the order by paying the deposit in September to have it by the end of the year (expect 12 to 15 weeks, they cannot have all models and their variants in stock). We took the opportunity to try the Acapulco model, which was filled with water to test it. I have nothing to say. I can’t wait to have one at home.
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Fantastic experience: We went to Tropic Spa Spain today, we are on vacation nearby. I needed parts (nozzles). We were received at the Castello Empuries depot by Antony, a competent and charming technician. After explaining our problem, he took the necessary measures. Without us asking, he made a commercial gesture. He offered us a filter. If you have any issues, I recommend you contact Antony!!
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Fantastic experience: Large choice of products at competitive prices
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Fantastic experience: The staff is very competent and very responsive, and they have very good products, the delivery time was respected. I will highly recommend it to all my friends. Thank you for your professionalism.
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Fantastic experience: We were welcomed by a very professional and friendly saleswoman. I recommend.
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Fantastic experience: I am happy with my jacuzzi and it was missing the manual... it took 24 hours to arrive by registered mail. Bravo tropic spa
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Fantastic experience: my brother requested an express delivery and it indeed arrived express as stated, in any case I had a great surprise for my 40th birthday. manual well explained and simple maintenance (provided you do it)
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Fantastic experience: During my research to set up a spa without spending a fortune, I came across your website. There are options, that's true, and especially I had some technical questions and the operator I spoke to really helped and reassured me!!!!!! I looked at the competition, but honestly wasn't convinced by the quality. A purchase and a satisfied customer with you, thank you again.
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Fantastic experience: MORE THAN POSITIVE review about my purchase. I received the spa this week, it is even more beautiful in reality than in the photo. We were delivered as scheduled within 3 weeks. The spa's finish is really top-notch, the quality is exceptional. I didn't think I would get such a beautiful product considering the price I paid. The materials used are really of very good quality. I looked online and it turns out they are indeed HIGH-END products. Everything is going very well so far, so I thought it was normal to leave a little comment. To summarize, you can buy from them, there is no problem.
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Fantastic experience: As a customer with you for six months, I thought it was time to leave a little positive review about my product. I had a hard time deciding and taking the first step to order online, but I don't regret anything because the quality and price are unbeatable. I am really happy with the purchase I made from you, which perfectly meets my needs. I also want to thank the advisor who was very pleasant with me.
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