Jota Cafe Motorcycles and Scooter Rental Girona Info and Reviews

Fantastic experience: I have rented here many times, and never had any problems. They respond quickly, are friendly, and I always got my full deposit back without issues! Never had any problems with the bikes either, they work great!

Positive experience: So my experiences with the rental in Girona are catastrophic!! I rented two scooters for a week a month before the trip, I was supposed to pay a reservation fee of €70, which I did. A week before departure, I asked again about my reservation via email regarding how the pickup, etc. works, and received no response. Until the flight, there was no info email or anything from Jotacafe. Upon arriving in Girona, we drove to the address indicated on Google Maps where there is a café, but no scooter store or anything similar! Since I was a bit puzzled, I called there, and a woman told me to please send her the reservation details via WhatsApp, which I did. She then kindly said she would take care of it and get back to me. We waited over an hour for a response that never came!! So I tried calling again, and nobody picked up the phone, and no responses were given to messages anymore. I wanted to do a little road trip from Girona with a buddy on the scooters, which is why I chose Jotacafe since you could reserve online to avoid not getting one on-site. I wasn't aware that it would go so disastrously wrong, which significantly changed our vacation planning; we then had to go to Lloret and rent scooters there, which cost us a day. I cannot recommend the rental at all, especially if you are planning a tour and want to rent scooters in advance. Perhaps it works differently in normal situations, and you get information. But it was not the case for me, and mistakes can happen, no problem, but the fact that I received neither a WhatsApp response nor any replies to phone calls after an hour is an absolute outrage and unacceptable! To this day, I have received neither a message nor an apology! I will certainly request a refund of the reservation fees; let's see how long that will take. It’s better to find a rental that has a shop on-site; you can save yourself some stress, I speak from experience. ;) (Update: the reservation fee was refunded to me, hence two extra stars).
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Fantastic experience: Awesome motorcycles and beautifully maintained! Good to see deposit reviews were false! Got it back on time even though I had an issue with the motorcycle as I am new to riding they were quite patient and ready for all assistance!

Fantastic experience: Everything was perfect!! Very good service and easy. I recommend it 100% I will repeat in the future..... Thanks for everything!!
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Fantastic experience: Very good and everything is easy. They help you a lot with the booking.
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Fantastic experience: Amazing! They were so helpful and responsive. We definitely will be using this rental company again.

Fantastic experience: I rented a motorcycle and I was very happy with the service and the pickup! Great experience!

Fantastic experience: Excellent motorcycle rental service! I will repeat
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Fantastic experience: Once again, the best motorcycle rental service I have tried, thank you very much. Very friendly staff with the best motorcycles.
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Fantastic experience: Great service from the Jota Cafe staff. They have an easy online booking process and they are very responsive through WhatsApp if you ever have any questions regarding the bikes or pick/drop off locations of the rental. Very happy with their service... I have rented bikes from them 3 times now.

Fantastic experience: Better impossible, motorcycles in perfect condition, new helmets, and super friendly service, plus good prices. If you want to rent a motorcycle, stop looking!
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Fantastic experience: What a pleasure to have rented from JOTA CAFE in Girona. Besides being serious, the team is very friendly and offers very good quality vehicles at unbeatable prices. I will be back.
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Fantastic experience: A solid 10!!! Incredible service.
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Fantastic experience: 100% recommendable!!!!
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Fantastic experience: Bravo!
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Fantastic experience: Top motorbikes!

Fantastic experience: Incredible!

Fantastic experience: A perfect company and very good customer service. The motorcycle we rented was excellent for our trip, the girl who assisted us was very friendly!
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Fantastic experience: We rented a scooter during the holidays, everything was excellent, very competitive price and the scooter in perfect condition
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Fantastic experience: Good service and quality
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Fantastic experience: Attentive, friendly, and above all, very professional service. We rented a motorcycle at the beginning of August to spend our vacation and everything went smoothly. They even gave us several delivery options on the last day. HIGHLY RECOMMENDED!
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Fantastic experience: Super attentive and friendly. I recommend and trust with my eyes closed
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Fantastic experience: Perfect 125 scooter to visit Girona and its surroundings on the weekend! Great treatment from the Jota Cafe team, punctual and flexible.
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