Hertz Girona Info and Reviews

Fantastic experience: After our bad experiences at Firefly in Malaga, we booked in Girona with Hertz/Dollar. The car had some scratches and dents, which were documented in a PDF via email, so that was fine for me. When returning it, the station was closed and, as instructed, I dropped the key in the mailbox with a bit of apprehension. The next morning, I already received an email confirming the return and 15 minutes later the settlement of the deposit of €0. The reserved amount on my credit card was also canceled. So everything was perfect.
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Fantastic experience: David at Hertz Girona literally made our holiday. Absolutely first class customer service and gave us the best welcome to Girona. Would never now use anyone else for car hire. Cannot recommend highly enough. Thank you David.

Fantastic experience: Another rented car from a trusted company. Nice service. I recommend it.
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Fantastic experience: Great service, good price for upgrade & supercover. Will use again! Thanks to David & the team

Fantastic experience: Great experience with Hertz having signed up to their gold rewards scheme for free. We got a free additional driver added to the booking and they were able to give us an upgrade for free too. David was super helpful and responsive. No additional charges beyond what we originally expected. Overall very happy with the service.

Fantastic experience: Attention, before you rent at the counter check the price on booking or another online portal. My contact at the counter said it was 110 euros more for 3 days than on booking. That's why I stepped away from the counter and rented online, and then returned with the reservation number and received a higher class car than the one I booked online. Cars with unlimited mileage, with insurance for the whole EU. The service is very nice, although it's worth taking pictures of damages when picking up because when returning, the lady asked if I had photos that showed those damages were already present. You pick up and return at the same parking lot behind the ordinary customer airport parking. The barriers open automatically, you just have to stop in the designated place for the camera to read the license plate. Overall, I recommend it.
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Fantastic experience: Thank you Mr. for this great 2.5L hybrid! The car is in perfect condition and I hope it will stay that way for a long time!

Fantastic experience: Wonderful service, excellent vehicle, and very attentive staff. Recommended 100 percent.
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Fantastic experience: I rented a car from Hertz at Girona Airport 3 days ago and was kindly assisted by the receptionist. There was no push for extras. We received a fairly new and clean Link and Co. Everything went as expected. GREAT!

Fantastic experience: I booked a rental car here a week ago, very friendly reception, the two ladies I believe were Anna and Laura were very helpful, I am very satisfied. The vehicle was not as I wanted, so I exchanged it the next day. Completely hassle-free, very nice and attentive service. Email accessibility is very good. After just a few minutes, I already received a response. I am very satisfied.
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Fantastic experience: We rented an SUV for 9 days and I ended up with a very new hybrid Tucson in excellent condition. The fleet they have is very good. The service from the employee was excellent. The administrative processes were quick and clear. They have the cars in one of the parking lots of the terminal, less than a 5-minute walk away. Excellent option if you are coming from a flight. For me, one of the most reliable rental companies today. If you search, you can find good deals.
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Fantastic experience: First-class cars, inside the airport without the need to walk anywhere since it's at hand, and the service provided by the girls is excellent.
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Fantastic experience: Everything is well organized

Fantastic experience: Excellent service
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Fantastic experience: Car rented via Sunny Cars. Upon pick-up, the staff was very friendly. I wasn't offered anything for additional insurances, as we are well insured through Sunny Cars. Instead of a Seat, we got a new Megane station. Minor damages on the car were already noted. I always find returning the car a bit strange. I prefer them to check the car immediately upon return. We returned the car within 10 minutes.

Positive experience: Kindness
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Positive experience: Very friendly service.

Fantastic experience: They are very good professionals
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Positive experience: They rent cars
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Fantastic experience: Excellent service and I was given a choice of cars at Gerona airport.

Fantastic experience: We picked up the car quickly and were given a higher category. During the release phase, the check-out was quick.
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Positive experience: When leaving the car if it's late, you have to leave the keys and papers in a mailbox. But it is not very well indicated which company it is nor the time you leave the car nor the condition in which you left it. And it is complicated to locate the office. They have gas stations nearby to return it with a full tank.
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Positive experience: Less reliable than a fairground tombola. They invent hours and charges. Here's what happened: We rented a car on a Thursday at 3:30 PM at the airport and arranged to drop it off at the same time at the Renfe station on Sunday. The person at the counter, Laura, was very nice, although now we see the consequences of that kindness. She indicated where to leave it on Sunday and said that besides 29 minutes of courtesy, we shouldn't worry about dropping it off later because it's Sunday and it's no problem. A scam of the stamp. We arrived at the station on Sunday at 3:00 PM, and after half an hour of driving around because the parking wasn't clear at all, we managed to leave the car and keys in a hidden mailbox, like a gymkhana. The surprise comes with the bill, they charge us for one more day and a surcharge for dropping it off late. 69 euros more for, according to them, 4 MINUTES. Update: Their customer service department later solved the problem.
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Fantastic experience: It is very well explained
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Fantastic experience: The staff is very efficient, there were few people when I went, and I picked up the car very quickly.
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Positive experience: If you succeed, you'll get Polish service ;) Organizationally without objections. The multi-storey parking is about 150m from the Hertz counter at the terminal.
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Fantastic experience: Very friendly service, car a class higher than ordered (of course at the same price), plus quite new (barely 7000 km driven).
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