Drivalia Mobility Store - Aeropuerto de Girona Info and Reviews

Fantastic experience: Super friendly staff Affordable rental cars and an uncomplicated rental process
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Fantastic experience: Very friendly and helpful staff! Everything went fast and smoothly. Very nice experience!

Positive experience: Booking, car pickup, and return were quick and efficient. Everything as described. The only downside is 20 EURO for returning the car outside of working hours (really just for dropping the keys in the box). But I still recommend it!!!
Translated from Polish

Fantastic experience: Besides the good location (10 minutes walking distance from the airport), everything was well organized and done quickly, I received clear instructions from a super friendly employee and, of course, got a good car (Ford Puna) including insurance for the best price. All in all, a good deal.

Fantastic experience: Overall good experience with Drivalia at Girona airport. Office is just outside the terminal in walkable distance. The rental car was in excellent condition. I would surely rent again here next time when I'm in Girona.

Fantastic experience: Excellent!!! The Ultimate plan takes away headaches, fast delivery and return
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Fantastic experience: Great experience. Location close to the airport and a nice car rented. Many negative reviews because I think people don't read the information well. The deposit blocked on your credit card is simply stated in the terms and conditions. Many people before me didn't have a well-working credit card with too little balance. Or a credit card that didn't work at all. That makes it difficult for others. Indifferently you hear 'yeah, that one didn't work' with a smile while 10 people are behind you. Or struggling with 10 other cards, respect for the patience of the staff!! They deserve a good review! Given that you get an expensive car... just have your affairs in order.

Fantastic experience: Everything was great here! Quick processing for pickup/drop-off and deposit refund. Would gladly do it again!
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Fantastic experience: Clean and good car, perfect service without any issues, nice and friendly people.

Fantastic experience: Highly recommend the ultimate option - no deposit, stress-free, full to full policy, pay by debit card. Clean and cool cars with low mileage. Staff is friendly. No problem at all. Good service. Thank you:)

Fantastic experience: A quick and easy experience from start to finish. No funny business, I would take the negative reviews on here with a pinch of salt. Would recommend and use again.

Fantastic experience: The staff were helpful and friendly, the experience was quick and painless. Highly recommended service. Vehicle was ready, clean and full tank. Some damage was already present but this was duly noted.

Positive experience: Very well treatment of the car rent procedure, no problem found

Fantastic experience: Serious company and very attentive to the customer. Good price and located very close to the airport. 100% recommended
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Fantastic experience: For me, good service. The guy was charming, a wonderful experience. I hope to come back with them on my next vacation.
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Fantastic experience: Everything was great. We had a Ford Focus for almost €40/day, the car was clean, had less than 10,000 km, and almost full equipment. Pick-up and drop-off were problem-free and took less than 5 minutes. The shop itself is easy to find and a few minutes' walk from the terminal.
Translated from Deutsch

Fantastic experience: I just rented a car from Drivalia and the experience was very positive. The car was in perfect condition and the customer service was very good. When I arrived at the rental office, the employee attended to me immediately and helped me complete the paperwork. He explained everything I needed to know about the car and the insurance. The car was in perfect condition and was exactly what I needed for my trip. The engine was powerful and the car was comfortable to drive.
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Positive experience: I dropped off the car in order on October first and my deposit (€2000) was released on October 17 after three phone reminders, it is a lack of seriousness from the team working at Drivalia at Girona airport.
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Fantastic experience: Excellent experience at Girona airport. No problem, no pressure and a nice group of people.

Positive experience: blocked deposit for a month

Positive experience: Good service. Within walking distance from the airport.

Fantastic experience: Through sunnycars from the Netherlands, I got an almost new Opel Corsa here at Drivalia. Picking it up was easy and I got the key right away. I also had no problems when returning it. Friendly people at the desk as well.

Fantastic experience: Everything is fine, fast, courteous. New car.
Translated from Italiano

Fantastic experience: Good and correct service. No nonsense.

Fantastic experience: The entire rental process, from reservation to return, went smoothly without any problems. Very good contact, I will definitely use it again if there is an opportunity. I recommend it and best regards.
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Fantastic experience: Very good leasing provider. The rental went smoothly. The car and the child seat were very clean and in like-new condition. The withheld deposit was returned to the account within a few days. Therefore, a clear recommendation.
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Fantastic experience: Fantastic service both via email before our rental and super quick collection and drop off. Very close to the terminal. Very new car with high specification. Thanks to all the staff who made it a stress free rental.

Positive experience: Well organized, through Sunny Cars. The only drawback is that they don’t check together how the car is beforehand. A bit on good faith.

Fantastic experience: Excellent company the whole process was simple and easy to use, the vehicle was brand new and clean the best car company I have ever used, would definitely recommend them to Thank you.

Fantastic experience: 100% recommend. Fantastic price and service. Full cover in particular.

Fantastic experience: Very good cars
Translated from Spanish

Positive experience: Location of the office is outside the airport building. They ask for a credit card and will hold 1000 Euro if you will not get their insurance. If you drive the car to Andorra, they charge 20 Euro per day, minimum of 2 days. Full coverage of the insurance cost 93 Euro for 5 days and if you drive the car to Andorra, additional charge of 20 Euro. The car is in very good condition. Processing the rental car took about 15 minutes. Staff is okay. Returning the car: We got the car at about 1830.. we returned the car at about 1415 and they told my husband we were late?! They did not charge us but I was wondering why would they say we’re late - we returned the car earlier than when we got the car. All is good.

Fantastic experience: Absolutely no issues, the car was as promised, a Jeep Compass. It was clean and the lady at the counter took time to explain the details. It takes only a 2 min walk from the terminal building and I would highly recommend Leasy's compared to any of the car rentals with a desk at the terminal.

Fantastic experience: Close to the airport, clear, good car

Positive experience: No issues at all. Good shuttle bus service to the compound which is on the airport campus. (Rental desks in the airport were rammed!!) Quick service at pick up (Thanks Jesus), car was clean and tidy and what we ordered and €84 for the week. - Audi A1. We went round the car and marks were clearly noted on the hire form. We mentioned two more issues and they were added to the sheet by Jesus without an issue. They did not push the additional excess insurance as we have our own, but we did take out the breakdown cover which was reasonably priced at €2 per day. Return was smooth and without pain. We filled the car just round the corner, checked it over, made sure it was clean (I think it is reasonable to expect this). We were given the OK and we left happy. Would recommend.

Positive experience: Everything well arranged! Next time again!

Fantastic experience: D notes, Very happy with Leasys Drivalia car hire.... excellent service from gentleman called Rida at the office.....most polite and not pushy on extra insurance. We got a Peugeot 3008, which was very comfortable for family of 5, and roomy boot. We were given a damage report sheet to sign, with area on form where you can circle old damage or scratches. As I was hiring in Spain for the first time, I was extra careful to do walk around with Rida, and I pointed out marks... Because I had read some horror stories online, I video and took photographs of car blemishes (very minor) before taking the car.. (might be good thing to do with ALL hire companies) However, total experience was very good. Note :We made sure to fill diesel before return, allow extra time for refuelling and it will be fine... Only thing negative was the Peugeot 3008 built in Sat Nav was not as easy to use as Google maps on our phones.. I think it was €35 for sat nav? Thanks Rida at Leasys Hire

Fantastic experience: A pleasure to deal with. If only all car rentals could be like this. Less than 10 minutes to collect and the same again when dropping the car back. Car was the exact model I booked which seems to be a rarity in the car rental industry these days.

Positive experience: Good
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Positive experience: I ordered a small 5 doors car (Ford K or similar), and I got a 3 doors Fiat 500. For me it is not the same. Everyone who has children will understand. They do not accept Revolut card for deposit. I emailed about that before and I was told that it would be accepted. When I arrived, I was told that this card is not a credit card and will not be accepted. Better to refill fuel in the city. The nearby gas station is hard to operate for newbies. The car I got was barely used, like 7000 km driven. It was clean and decent. Staff was professional and kind in email and direct communication.

Fantastic experience: The best local offer
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Fantastic experience: Leasys, with whom I have rented a Fiat 500, was kind enough to give me a week of rental for a Peugeot 3008. I am from Barcelona and had to go to Girona airport for pick-up and drop-off. The person who helped me mentioned that they might open a Leasys Store in Barcelona. That would be great! The entire process and information were very clear and concise. Very satisfied. I hope next year they treat me to another week of rental for a great car like the one I enjoyed!
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Positive experience: Ok
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Positive experience: Top service, I was well helped over the phone and in person. Drove a brand new Jeep Compass. Good price-quality ratio. I'll be back next year!

Fantastic experience: We received new cars from the current year with a mileage of 900 km. I recommend it.
Translated from Polish

Fantastic experience: I'm very pleased with the friendly and professional service. Holidays in Spain were fantastic thanks to you.

Fantastic experience: Great price with full coverage and nice people

Fantastic experience: Friendly staff who helped with my terrible Spanish. Car was brand new with no extras.

Fantastic experience: Excellent treatment and service. I have rented with them 4 times already and never had any problems.
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Fantastic experience: Easy - good car, fast proceedings, reliable!

Fantastic experience: Professional staff, everything is very good
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Fantastic experience: Very warm welcome. Car in excellent condition. Very competitive prices.
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Fantastic experience: Car in excellent condition and very friendly and efficient desk processing.

Fantastic experience: Very good cars, very competitive prices and transparent in the pricing. Client service is very professional and friendly. I will definitely rent again from that company.

Fantastic experience: Fantastic service

Fantastic experience: Great service, new cars.
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Fantastic experience: super service, good cars, good price

Fantastic experience: Everything is okay, the lady at the reception is very capable and very kind.
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Fantastic experience: Fast and cheap!
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Fantastic experience: If you are tired of Goldcar and others companies drama - Drivalia is there for you! Superb service!! Thanks!

Fantastic experience: One of the best car rental services in my experience. New cars, fast drop-off, good price. I made the reservation on a website with full protection, it is incredibly easy. In my opinion, it's better than other rentals. If you buy the Delux package on a website, you don’t need any credit cards or deposits, just cash and go. Thank you very much.

Fantastic experience: Top service

Fantastic experience: Excellent rental company. No hidden fees. Car was bigger than expected. Fuel costs only 1.1eur/l at their station. Highly recommended.

Fantastic experience: Very efficient service. Fair conditions. Good prices. Fast and effective. Car is new and clean. Thank you.
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Fantastic experience: Everything was as we had arranged!

Positive experience: Hello everyone Next week we will go to rent a vehicle in Girona on the Drivalia site and we will keep users informed to check if everything is respected and that no scam will be committed. Back from vacation, we booked directly on their site, Drivalia, with the ultimate car rental and everything went perfectly. With the ultimate rental, there are no issues with debit or credit cards. And with the ultimate you have all the insurances included, you take your car with a full tank, you return it with a full tank, and there is no problem if you get a scratch. So I recommend renting a car directly from Drivalia with the ultimate and not with Ryanair. For our part, we have been completely satisfied with Drivalia and we will gladly return.
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Fantastic experience: Having bad experiences with Thrifty car hire at Girona airport on my last visit, I opted to use Drivalia on this visit to Girona. Picking up the car was faultless and they provided me with a 6 month old Kia Rio. Lovely clean car and very good on fuel, ideal for my requirements and no hard sell on taking out their extra insurance. I had taken my own excess insurance back in the UK. On returning the car everything went smoothly. The staff were really good and I will definitely use Drivalia again and again.

Fantastic experience: Professional service without unnecessary formalities
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Fantastic experience: Young and clean cars, friendly and helpful staff. Just a short walk when you come out from the arrival hall, turn left and after 600 meters you will find their office. Much better than renting from the counters inside the arrival hall. 20-30% cheaper than renting from the international companies. 100% thumbs up !!

Fantastic experience: We had a great experience with this agency, perfect and spotless cars, welcoming and friendly staff, you know from the start what you are spending, there are no surprises of additional costs as happened to us with other rental agencies. Therefore, be careful to read the contractual conditions carefully.
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Fantastic experience: Excellent service. It is advisable to take out insurance directly with them because, if it is done online, in case of a claim you have to pay the amount upfront and then request compensation from the company.
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Fantastic experience: Keurig helped, clear explanation, beautiful car. In short, everything well organized! Next year we will definitely use their services again.

Fantastic experience: Great price, excellent car smelling like new (3600 km mileage!), friendly and approachable service, hassle-free email contact. The only tiny downside is the location, but it's only a 5-minute walk from the terminal. Right next door there's a 24-hour self-service gas station where you can refuel before returning the car. Ultimate package, no deposit on the card, car booked without intermediaries. Clear website, unfortunately only in 3 basic languages. I recommend the car rental at Girona airport to everyone!
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Fantastic experience: Excellent service. They explain everything in detail. Friendly staff.

Fantastic experience: Well organized

Positive experience: Through #SunnyCars I reserved a car at Drivalia for a short stay at the Costa Brava with friends. Upon arrival at the airport, it was just a short walk to the rental company. I was very kindly assisted at the counter, received an upgrade, and got on the road with a nearly new car. Everything included, no deposit on the credit card, and upon return, a quick inspection and off to the departure hall. In short, everything was well organized.

Fantastic experience: Great, if you are well insured, it takes very little time.

Positive experience: Nice new car, competent staff. A deposit is blocked on the credit card for 30 days. In case of a breakdown, you have to pay 250 euros yourself.
Translated from Deutsch

Fantastic experience: First-class service, clear and no hassle.

Fantastic experience: We rented a car here in March 2019 for one week to travel around Spain. We took the simplest car with full insurance. We were given a new Kia Picanto with 9600 km. In the end, we returned the car in 5 minutes, with a full tank and without any problems. The employee Laura is helpful and speaks Russian. Reasonable rental price. I recommend!
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Fantastic experience: Booked online, I was a bit put off by the mixed reviews. However, everything went great, both the pick-up and the return.
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Positive experience: I recommend. Close to the airport, just a 3-minute walk. Friendly and helpful staff. Modern and very clean vehicle park with low mileage. Interesting and reasonable prices.
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Fantastic experience: Excellent service about 200 meters from the airport. The car was new and had few kilometers. At the end of the rental, you can drop it off at any time, we left it at night, you enter the parking lot, leave the car and put the keys in a designated hole and you leave.
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Fantastic experience: Very good company, we rented a car in February 2018, we traveled around Spain and France. The cars are new, the prices are reasonable with comprehensive insurance for 14 days, 250 for a Kia Sportage.
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Fantastic experience: There isn't much choice of cars, few models generally Opel Corsa, but they are kind and do not use the usual low-cost tricks, although be careful, you need to book in advance because on the first day I had to pay €108 for an Opel Corsa, because without reservations the prices are skyrocketing. I must say I received assistance as I am disabled, it's an excellent kindness, they always answered the phone and provide service at the airport door, basically, it is just outside the airport, but they come to pick you up and take you directly to the door. I recommend it.
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Fantastic experience: Great service, worth renting!

Fantastic experience: Super
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Fantastic experience: Well helped. With express check-in, you get served sooner in case of a line.

Fantastic experience: Top prices, very good cars
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Positive experience: No problems. Very professional service. The website states there is a shuttle bus to the office but there isn't, so you need to walk to pick up the car, but it only took us 5 minutes.

Positive experience: Everything went smoothly. Minimal formalities. The car was almost new. Four stars only and exclusively for the location outside the main airport building.
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Fantastic experience: Good cars
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Fantastic experience: Good service, good cars, with the Ultimate rate everything is easier and faster, highly recommended.
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Fantastic experience: Good service

Positive experience: Clear and good service