About Sixt Girona Renfe
Comment by Bravissima about Sixt Girona Renfe:
Sixt Girona Renfe offers an exceptional car rental experience, praised for its friendly and professional service provided by employees like Monica and Jaume, who deliver outstanding customer service. Users have commended the cleanliness and quality of the vehicles, as well as the efficiency and speed of the rental and return process. Many highlight the ease of access to the office, conveniently located right across from the train station.
Despite some suggestions to consider insurance and the possibility of upselling, most customers find the overall experience very positive. Memorable moments are created with each rental, and the sense of care and personalized attention is a strong point that many appreciate.
In summary, Sixt Girona Renfe is a highly recommended option for those seeking car rental in the Costa Brava.
Opening hours
- Monday: 7:00–21:00
- Tuesday: 7:00–21:00
- Wednesday: 7:00–21:00
- Thursday: 7:00–21:00
- Friday: 7:00–21:00
- Saturday: 7:00–21:00
- Sunday: 7:00–21:00
Sixt Girona Renfe: Reviews
Fantastic experience:
Good experience, information, and service, thank you Monica.
Translated from Catalan
Fantastic experience:
Very wonderful treatment from the worker. I don't remember his name, but his treatment with customers motivates him to come back just to deal with Sixt and nothing else. Wonderful, clean, and elegant cars.
Translated from Spanish
Fantastic experience: Excellent service
Fantastic experience: Friendly, helpful and informative.
Fantastic experience:
Hello!! does anyone have a contact to be able to reach out to them from Chile?
Translated from Spanish
Fantastic experience:
After a terrible service from the company Enterprise - Alamo (who left us without cars and without a solution), Sixt helped us resolve the problem with great efficiency and professionalism.
Translated from Spanish
Fantastic experience:
A super cool experience, we will repeat soon!!
Translated from Spanish
Fantastic experience:
I am happy, good service, good car, Mónica very pretty and friendly!!
Translated from Spanish
Fantastic experience: We had a fabulous experience renting a car at Sixt Girona. Monica was helpful beyond our expectations.
Fantastic experience: Andressa was kind and professional. We came in and they ran out of economy cars. After some discussion, they were happy to provide me with a free upgrade to the next best tier. Overall pleasant experience. Thanks Andressa! We had a good honeymoon.
Fantastic experience: Friendly service. Tried to endlessly up-sell me with a bigger car, insurance, etc. I declined and got my car. All else was good.
Fantastic experience: I recently rented a car from Sixt at the Girona, Spain branch and was thoroughly impressed. Monica, the employee who assisted me, was a standout. Her professionalism, attention to detail, and genuine care for my needs were exceptional. The car was in superb condition, reflecting the high standards of Sixt. Monica's personalized service made my experience smooth and memorable. I highly recommend this branch for anyone in need of a reliable and hassle-free car rental in Girona.
Fantastic experience:
Jaume attended to me. Friendly, attentive, clear and concise explanation. He accompanied me to the car and explained the check-out in an understandable way. I thanked him a lot. Thank you!
Translated from Catalan
Fantastic experience:
I really liked the attention received from the staff at the Girona office
Translated from Catalan
Fantastic experience:
Speed in renting through the Web, also in the delivery and return of the car. The car was clean, very new, which was able to meet my needs during the trip without problems.
Translated from Spanish
Fantastic experience:
Very good experience with Sixt, the salesperson is very nice and provides good explanations. I will rent again without any problem.
Translated from French
Fantastic experience: SUPER friendly and fast service.. the car was brand new and clean.. Next time I will rent from Sixt again..!!.. thank you..
Fantastic experience: On this trip to Costa Brava with two girl friends, we decided to once again rent a car at Girona train station after taking the train up from Barcelona. The Sixt office is just across the street from the station, and access is simple even with luggage. We were warmly welcomed by Jaume, who was extremely helpful and friendly. He was concerned that the car we rented was too small given our large bags and helped us to put everything in the car himself to be sure we were comfortable. He took the time to explain the ins and outs of the contract and also explained to us what to do in an emergency. While you could say that this was his job, it was done with such sincere warmth and friendliness we felt welcome and assured. The car was as expected, and we had a comfortable trip. Returning the car at the Passeig de Gracia center was simple and the staff there was also very helpful, reassuring me that I had returned the car to the correct place. The key drop was in an obvious location, and within minutes after dropping the key, the return was acknowledged by email. This is my best car rental experience out of Girona station to date (and I’ve rented several times before), and I will certainly use Sixt again.
Fantastic experience:
The staff at this agency is very nice. The welcome is very pleasant, a selection of vehicles is offered in the reserved range. The return is done without any problems, in a parking lot very close to the agency. Recent, clean vehicle in very good condition. A very good rental experience (and this is frankly not always the case with car rentals, especially abroad).
Translated from French
Fantastic experience:
Very good, I have nothing to say, I recommend it, better price and good vehicle
Translated from French
Fantastic experience:
First experience with SIXT, the truth is that the attention and service were excellent, nothing to envy from other perhaps more established and renowned brands… the truth is better for me. Without a doubt, the next rental will be with this company.
Translated from Spanish
Fantastic experience:
The service was excellent, we arrived earlier than agreed to pick up the car and there was no problem. Andressa the receptionist was very friendly, she resolved every question. The return of the car was also not complicated. 100% recommend!
Translated from Spanish
Fantastic experience: Easy access from downtown and helpful staff. Have rented from them numerous times and always get a clean car.
Fantastic experience:
Wonderful attention that Mónica gave us. Thank you very much.
Translated from Spanish
Fantastic experience: At first, I had some problems with the difference between the website and the reservation at the desk. I have to say that since I complained and explained myself, I got a great feeling of caring, and I appreciate it very much.
Fantastic experience: Good service in English!
Fantastic experience:
Excellent treatment from the workers. Very attractive fleet of cars.
Translated from Spanish
Fantastic experience: Great location. Car was in good condition. Staff were lovely. Monica was the one who helped us and she was so friendly and helpful. She even gave us suggestions for places to visit in the area.
Fantastic experience:
Everything went well upon arrival and on the return. The Q3 I had was perfect. Very good team. Thank you.
Translated from French
Fantastic experience:
Everything went very well at this agency and with Andressa. She was welcoming and flexible with the timings. We recommend it!
Translated from French
Fantastic experience: I was nervous about renting a car in Girona as I had seen lots of bad reviews for different hire car companies. I prebooked in advance. Monica was very helpful and efficient and it only took us a few minutes to collect our car. One thing worth noting - we were staying in the old part of Girona where parking was limited. We decided to pay to park our car in the underground car park where we collected the car. Not a cheap option, but worked well for us as it meant I didn't need to drive into the center where parking was limited. Glad we took out full insurance as the person checking the car when we returned it found a paint chip on the boot. Must have happened while we were parked at l'Estartit beach. No charge to us as we were fully insured and the deposit was returned quickly. All in all a good experience. Will use Sixt again.
Fantastic experience: Super good service, neat car, friendly staff
Fantastic experience:
After a terrible experience at Alamo-Enterprise (please avoid it), Monica welcomed us with great willingness and a desire to provide good service. It may be a higher price, but the peace of mind is worth it. Highly recommended.
Translated from Spanish
Fantastic experience: Overall a very positive experience. Simple hire process, great staff and the car was ideal for our needs.
Fantastic experience:
Excellent experience, and particularly thanks to Monica at the time of the key handover
Translated from French
Fantastic experience: The SIXT office at Girona Renfe is fantastic. If you're really lucky you'll get Andressa who is a real sweetheart and will look after you really well. The office is well located, as are the cars themselves, just 2 minutes walk from the train station.
Fantastic experience:
Mónica's attention was exceptional, patiently explaining everything, helping me because I had made a mistake when making the reservation, and with impressive kindness. It's a pleasure to work with such people, 10 out of 10. They should take good care of her in the company.
Translated from Spanish
Fantastic experience: Great customer service. They are friendly and professional! Highly recommend!
Fantastic experience:
I base the comment on my experience at the Sixt office in downtown Girona. Very well located, spectacular service, the attention, availability, and condition of the vehicle. Unbeatable.
Translated from Spanish
Fantastic experience: The experience of renting the car with Sixt was exceptional. Everything a 10, the service from Monica and Larissa a 10, the car a 10, the return a 10. I highly recommend it!
Fantastic experience: Very friendly and quick. Although it was my 'lucky day' when they 'upgraded' me to a better car, because they didn't have the car I booked and then I had to pay 10 extra euros a day. Lol. The car given to me was full of little scratches, and if you check other reviews about SIXT that means I had to spend 30-40 minutes photographing everything to prevent being charged for some stupid damage since I don't pay for silly cosmetic insurance packages forced down our throats by all car rental companies. But overall the car was great, staff was super friendly, and I got my deposit back. It was a pleasure to once again defeat a car rental company at their scam of trying to make me pay for scratches when I didn't pay for their ludicrous insurance prices. That's why I always budget an extra hour of time to waste.
Fantastic experience:
Super, I am a regular customer and I recommend 100%, a fleet of quite new vehicles and the service at the counter in Girona is super attentive and pleasant. And solutions to everything
Translated from Spanish
Fantastic experience: Had wonderful service from Monica who provided us everything we needed clearly, promptly, and in a friendly manner. Highly recommend Sixt and Monica’s team!
Fantastic experience:
We needed to rent a car for some friends who came to spend a few days at our house, and the truth is that they were very happy with the service and attention provided by Sixt. Monica took great care of us from the very first moment. 100% recommended.
Translated from Spanish
Fantastic experience: Great service from the staff (Monica)!
Fantastic experience:
I rented an Opel Corsa with Sixt for a week in July to spend a few days on vacation on the Costa Brava. The service was very good, Louise served us and explained all the conditions and price very clearly, she accompanied us to the car and helped us with the luggage. I had no problems and was able to visit amazing places. I recommend it!!
Translated from Spanish
Fantastic experience: This location was amazing at helping in every way to help an American who had never driven in Europe before. They were patient and kind. Very much would rent from them again because of Matheo and Monika.
Fantastic experience: This place was great - super friendly and expedient staff who speak Catalan, English and Spanish. They explained options very clearly, had everything ready for me, and also gave me their email so I can interact with them at my convenience. Thanks!
Fantastic experience: I recently hired a car at this location and arrived earlier than planned; my car was not ready and although I was offered a different car I decided to have a coffee nearby and wait. The wait was very short and the paperwork was completed without delay. All of the existing damage to the car was fully detailed on the documentation. I explained that I now had to return the car to Girona airport and the change was made without any hassle. My thanks to Sri and Raul for making this experience a pleasure; other hire companies could learn from this. I'll be back later in the year. Mike
Fantastic experience:
In Girona, the treatment received has been very good. All the questions I had regarding the car, the office girl, Mónica Garcia, resolved them without issue. I will hire you again
Translated from Spanish
Fantastic experience:
Absolutely no problems. Car pick-up in Girona city center, drop-off at the airport (easier). No surprises, well-equipped vehicle, even the minor flaws well documented. What more can I say? Thank you.
Translated from French
Fantastic experience: Monica was our agent. She’s very friendly and goes above and beyond with her customers. That was certainly the case with us. She’s very knowledgeable about the area, gave us great tips, as well as about her work.
Fantastic experience: Tomas at Sixt Rental Girona airport is a credit to Sixt Rental company. We had a problem with a booked car through another rental company which left us without a car for our holiday. but thankfully Tomas was able to help and arranged a car immediately for us. He was very friendly and efficient and couldn’t do enough for us… the best service we’ve had renting a car at Girona airport or anywhere really. I would recommend Thomas and Sixt and certainly won’t use any other company going forward. Well done and thank you Tomas!
Fantastic experience: Good rental experience, good newish car!
Fantastic experience:
Very good service: I didn't have to wait at all for delivery or return, they offered me a much better car for a modest extra charge, and they were friendly and competent.
Translated from Spanish
Fantastic experience: Friendly, efficient and excellent service. Very good car hire, would recommend using them.
Fantastic experience:
The best place to rent cars by far! Super new, clean cars with low mileage. You can tell they have quality control. As always, the customer service at this office is great, especially Mónica’s who is so nice and knows how to recommend the best for me. How great it is to have employees like that. A pleasure from the office and their customer service.
Translated from Spanish
Fantastic experience:
Good service from the company, but the best part is the treatment from the employee Mónica. Without a doubt, if we rent a car again, we want to be attended to at least as well as she did. Thank you Mónica for informing us so well about everything!
Translated from Spanish
Fantastic experience:
They take care of me very well. The car is ready at the time of pickup and the tank is full. I can go straight to my matters.
Translated from Spanish
Fantastic experience: Great customer service, impeccable car, easy pick up & drop-off. Perfect.
Fantastic experience:
Great experience at Sixt Renfe! I was attended by Mònica, a nice, friendly, and very professional girl. She explained the entire rental procedure in detail and the different options available for vehicle insurance. Very happy because we were also able to choose a vehicle from a higher category for a reasonable price. We will repeat!
Translated from Spanish
Fantastic experience: Trustworthy
Fantastic experience:
Very professional agency, the shuttle picks you up at the terminal exit under the three flags, and for the past two years we have been dealing with the same seller: Mr. Cortes Martinez. He is great, makes the effort to speak French. I now prefer to land in Girona rather than Barcelona. For cars, you often have the choice of departing where you get to choose the one you prefer in your reserved category.
Translated from French
Fantastic experience: I am usually very nervous when renting a car but the woman who attended to me, Mònica, was great and made me feel at ease. I would definitely use Sixt in Girona again. Thank you!
Fantastic experience:
An excellent service with very professional attention from Monica, who kindly assisted us and resolved all our doubts, recommending the best services for our needs. We will definitely return.
Translated from Spanish
Fantastic experience:
Excellent service. We had reserved a car and they offered us a superior one at no extra cost. The guys at the office were very kind and attentive, especially Raul.
Translated from Spanish
Fantastic experience: Quick and easy, good service.
Fantastic experience:
Good customer service and professionalism of the staff. Good delivery and pickup service for the vehicle. The Girona branch is in front of the train station.
Translated from Catalan
Fantastic experience:
The treatment at the office, during the vehicle delivery, by Mr. Jaume M. was exceptional as well as that of his colleague during the return. I do not, at all, have the same opinion of the damage control department, unpleasantly surprised, as they do not verify the same beforehand and, in principle, shift responsibility to the other contracting party.
Translated from Spanish
Fantastic experience: Rented a car from SIXT in Girona just outside the train station for our 10 day tour of the area. Easy to find their office which is within easy walking distance of a few hotels if you are overnighting after a long train journey. Staff are very friendly and helpful. You collect and drop off the car in a nearby car park (2 mins walk). Again, very easy and close to the station. Minimal fuss and a good experience - SIXT did exactly as I expected. Prices were competitive with all the other big car rental places and SIXT seemed to have a good choice. A bit of a sales push for insurance protection etc but to be expected. A word of advice, if you are going to be late collecting your vehicle, LET THEM KNOW IN ADVANCE! Read the small print on the agreement… another couple in the office hadn’t done this and arrived late to collect their car only to find SIXT had cancelled their reservation. All resolved in the end I believe (my French isn’t that good anymore!) but a simple phone call would have avoided a lot of stress (and swearing)!
Fantastic experience: The collection experience was smooth and effortless, with a special mention for Gerard who was in just his 2nd week with the company. We will return the car tomorrow evening, but so far, so good.
Fantastic experience: I like this rental car company. Everything was done quick and easy. The car was new and clear. The stuff is very polite.
Fantastic experience: Great customer service from the team at Sixt Girona, will definitely use them again!
Fantastic experience:
Personalized attention, very professional service, and a very human team who helped us find a rental car while ours was broken. Thank you very much for finding a solution together even outside of office hours - which not everyone does with a smile and happy to help. Thank you truly to Jaume and Gerard. Highly recommend renting from Sixt Girona, very nice people :)
Translated from Catalan
Fantastic experience: Wonderful and helpful service. Very thorough personalized service.
Fantastic experience: I needed a last minute rental and Monika was incredibly helpful and made the process very easy. Great experience.
Fantastic experience: Great experience with the customer service team. Kristine was very helpful- speaks 5 languages and most importantly, English perfectly, although with a Scottish accent lol. We had a few problems with the Citroen C3 and we don't recommend this car to others- it's a big target for thieves in Barcelona- we replaced the car twice after two break-ins. Total bummer. Sixt made the changes quickly and have been supportive throughout. Highly recommend.
Fantastic experience: Renting from this branch was a very positive experience. Monika was very helpful and kind. The process was easy and efficient.
Fantastic experience: The staff at Sixt Station are highly efficient, friendly, multilingual and easy to deal with. Excellent experience, smooth rental and great car. Our car was towed from a parking space by the town and the staff at Sixt found it in 5 mins, and directed us to how to recover it. We had it back in an hour. Highly recommend this rental office.
Fantastic experience:
Great service and car! They didn't have one of my booked category and gave me a higher-end one with a built-in GPS.
Translated from Spanish
Fantastic experience: Harry was incredibly helpful! We wanted a smaller car and he and his team arranged it for us from the airport location. Smooth service and great communication. Highly recommend!
Fantastic experience: The office is run in a friendly and professional manner with a strong emphasis on valuing the customer. Hygiene protocols are efficiently managed. The staff always provide the best options available. Everything runs seamlessly. I thoroughly recommend all of the staff in this office.
Fantastic experience: Excellent services, very responsive staff. Many choices of cars selection. Very convenient pick up and drop off location. Highly recommended.
Fantastic experience:
Kindness, friendliness, and services in line with what was contracted, by Mr. Mónica, who advises you when hiring and explains the conditions so there are no doubts. New and spotless cars, very professional and recommended service.
Translated from Spanish
Fantastic experience: Very friendly and helpful - even in my native German language.
Fantastic experience: Competitive prices, quality cars, and helpful/friendly staff!
Fantastic experience: Friendly personnel, great service; cars are picked up and dropped off at nearby underground parking lot.
Fantastic experience: Nice car, good service and location.
Fantastic experience: Excellent service. The staff was very professional and friendly, especially Gabriella. She solved our problem very quickly. Strongly recommended.
Fantastic experience: The employee who got us the car was very helpful and pleasant to work with. I forgot a water bottle in the car when returning. I got a prompt email the next morning and when I went to pick it back up, it was a very smooth and streamlined process for lost and found. I was impressed!
Fantastic experience: Easy and convenient, and this was our second time grabbing a vehicle from Sixt while in Spain, so we knew what to expect. Basically, I can say that the airport, Girona, and Tarragona all have amazing employees, and each one of them will help and explain everything clearly so as not to make it difficult.
Fantastic experience: Everything as it should be - nice staff, very good car, reasonable price. Highly recommend!
Fantastic experience:
Very good service, the staff very attentive and friendly, rental in a few minutes and a great variety of vehicles
Translated from Spanish
Fantastic experience: Monica was exceptionally charming and helpful. She showed us everything we needed to know about the car and the way out of the city. She also gave us some good tips about our destination. I could not ask for better service.
Fantastic experience: Friendly, helpful staff, could not have been more pleased with my experience! Would rent with them again. The salesperson was so nice-she even gave us some travel suggestions of places to go. Perfect 100% satisfaction.
Fantastic experience:
Impeccable service. We were attended by Miss Monica, who couldn't have been kinder; she even took the time to make us a reservation at a restaurant on our way. The car was immaculate and well-prepared upon our arrival. Everything was great! We will definitely use this company again!
Translated from Spanish
Fantastic experience: I spent a long time reviewing car rental companies for our holiday in Spain. I settled on SIXT who were excellent from start to finish. I collected the car from Girona train station and dropped it back to Girona airport. The car was a much better specification than I expected and was parked in a nearby parking garage (allowing us to checkout of our hotel and walk to it). There was no hassle about having to purchase their insurance waiver or any extras. Dropping the car back at the airport was also very simple and quick. The kind SIXT employee took us via a shuttle bus to the airport terminal too. I can't recommend them enough!
Fantastic experience:
The best I've seen in car rental. They solved my problem to extend the rental days in 2 minutes. And the car they gave me is almost new. I will rent with them again.
Translated from Spanish
Fantastic experience:
Sixt offered us a very good car without any surcharge. Nice lady explained everything and it was really a pleasant experience.
Translated from Spanish