Enterprise Girona Info and Reviews

Fantastic experience: Great experience. Exceptional treatment and no problems. In fact, the problems I caused and they helped me with everything. Without a doubt, we will repeat.
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Fantastic experience: Very good service
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Fantastic experience: Professionals. Impeccable service!
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Fantastic experience: Very good treatment and at the best price.
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Fantastic experience: What started as a one star experience turned into a five star, thanks to the customer service from management. They seem to be making a serious effort to change this branch into a more customer-oriented service and the attempt does not go unnoticed.

Fantastic experience: The service from Daniel has been more than excellent. A professional like few that remain, and also very attentive to my needs. Without a doubt, I will return to this office to book more vehicles.
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Positive experience: We waited an hour to get the car despite being third in line when we arrived. We were only given 15 mins in the car park, which by the time we'd taken photos of the car meant we had to pay a little (1 euro). When they got to us the staff were quick and helpful. The tank was 3/4 full but advertised as full and we didn't get a discount. The car was good, no faults and as expected.

Fantastic experience: Good service from Lorena, who continued assisting me after closing time to receive a vehicle. She accepted that it had been delivered to me with 1/4 tank after I showed her the dashboard photo from when I received it (after verifying it was from that date).
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Fantastic experience: Very pleased with the service provided, very good attention and very good professionals.
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Fantastic experience: This week I rented a van and I was very satisfied, good service and semi-new vans. The girl who helped me was very pretty and nice, she explained everything in detail how it worked.
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Fantastic experience: Attentive. The cars are quite good. Very attentive workers.
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Fantastic experience: Very satisfied with the entire car rental process. All the employees were very professional and efficient, especially Lorena, who attended to us professionally and even gave us tips on where to go along the Costa Brava. Thank you very much again!
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Fantastic experience: So far, it is the best rental in Girona that I had the pleasure to try. Very simple, agile, and excellent service. Without a doubt, I will return. It is a trustworthy rental. And if you rent a lot, the points program is very good.
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Fantastic experience: Super friendly!!
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Fantastic experience: Super service!! Very helpful, clear, and super nice!

Fantastic experience: Recently returned our rental here. It was very easy. Staff were very friendly. Note, the lot is right at the train station.

Fantastic experience: Fast service. The rentals are affordable
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Fantastic experience: Everything was fine: I rented a medium van for 3 passengers and got a Toyota. Both the pickup and return were all fine and quick. They returned my deposit in 3 days. The van had some scratches and a hole in a tire before I rented it, so I made a video of the whole van just in case and a photo of the odometer. When I returned it, I made another video and a photo of the mileage, and everything was fine.
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Fantastic experience: It went very well to book a car with them attended by Dragos, a kind and trustworthy person. Everything was perfect.
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Positive experience: Good attention from the staff
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Positive experience: good Experience pleasant services and good professional (Daniel).
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Fantastic experience: I rented a vehicle in Zaragoza and returned it on Sunday in Girona. Everything was perfect and well organized. 100% recommendable.
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Positive experience: It's a pity that the agency is far from me, good service and diligent.
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Fantastic experience: The service received at all times has been excellent from all the staff. The vehicle delivery process was very quick, as was the return of the same. Regarding the cleanliness of the vehicle, I must say it was satisfactory. Thank you very much!
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Fantastic experience: It's my first time renting with them, but they are very professional and very friendly. Highly recommended if you need to rent a car.
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Fantastic experience: Highly recommended. Exquisite service.
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Fantastic experience: Car pickup in Santiago de Compostela, and drop off in Girona... Everything was great
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Fantastic experience: I had a great experience with them! I rented a Toyota Aygo, but because it wasn't on time for pickup, I got a Golf 8! So a big upgrade for the same price!

Fantastic experience: Extraordinary attention from the staff and also the vehicles are clean and in perfect condition. Unbeatable service ¡!!!
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Fantastic experience: This is my first time renting a vehicle; at first, I had my doubts because I read a lot of negative comments. But it seems to me that people only write about the bad things and do not bother to mention the good ones. ANNA, the girl who assisted me at the Girona office, is the nicest and most professional person I've ever met. She helped me at all times, super pleasant. I am very grateful to her. I would not hesitate to choose this company again for my future rentals. Excellent.
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Fantastic experience: The service was excellent from the employees, especially Milena who attended to me with a lot of patience and was very kind. And also Andreu, both very attentive.
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Fantastic experience: Easy and cheap but the cars/vans often need fuel which is a pain.

Fantastic experience: Friendly and very efficient reception. 5 stars without hesitation.
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Fantastic experience: Perfect
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Positive experience: It would be much cooler if it opened on Sunday afternoons.
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Fantastic experience: Really warm welcome; we were offered an upgrade to continue on our journey. So we left on board a VW Caravelle, with more space than necessary and at a very affordable rate.
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Positive experience: I rented an extra-long van for a whole month. When I saw the reviews, I was scared; in my case, I was worried that when I arrived, even having it reserved, they wouldn’t have it. Fortunately, that wasn’t the case, I rented it without a problem, and the treatment from the employees was good, both from the two different guys when I rented it and when I returned it, as well as the guy in the parking lot. I can’t give it 5 stars because the extra-long Iveco they gave me wouldn’t open the side door due to a dent it had, and the van had previously been used by someone who must have loaded beach sand or something similar, because every time I hit a bump or opened the window at over 60 km/h, sand would fall from the ceiling into the cabin. I tried to change it the first week due to the door issue, because I needed the side door to be functional, but oh well.
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Positive experience: Update: After several complaints via email and Twitter, they refunded me. Thank goodness for the head office because in Girona the help is zero! I'm raising the stars for the head office because they refunded me! ———————-// Since no one in Girona solved anything for me, nor with the emails sent through the website, I had to go to their Twitter and talk to the main company's department. Thank goodness I speak English… So, they really helped me and theoretically, they will refund my 50€ in 10 days. If that happens, I'll raise my rating, but only for the English because in Girona it's a disaster… ———— Don't even think about renting anything here. The prices are not real. When you check in online, they ask for an additional 50€. You cancel because you don't want to be scammed with prices they hadn't disclosed and then they charge you 50€ for cancellation. A cancellation made 20 minutes after the request because they tricked me with the prices. Very very very bad! If they don't refund me, I will report them. You're scammers.
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Fantastic experience: There was no problem, just an extra fee for being under 25.
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Fantastic experience: Friendly staff, reservation made before our departure from Paris via the internet. Everything went well. Satisfied with their service. Shop at the exit of Girona train station.
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Fantastic experience: Once I made the reservation, I looked at the reviews and was scared... They not only met but exceeded expectations: punctual and friendly, clean vehicle and slightly better than the one rented online, flexibility to return the vehicle.... I thought that the problem with all the bad reviews might come from the fact that they only have one employee in the office...
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Positive experience: Very good service and new car, it just needs a little improvement in deep cleaning, but overall it's also good.
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Fantastic experience: All good, hardworking and serious people!
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Positive experience: Good customer service and very professional. I will repeat when I need a vehicle again.
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Fantastic experience: Very happy with the service we received. Besides, they gave us an impressive Mercedes.
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Fantastic experience: Great service and very nice people. They always deliver. Everything is great. Thank you Josep and Albert
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Fantastic experience: Very good service. A 10.
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Fantastic experience: By far the best rental car experience I've ever had. No effort to get more cash out of me and the staff were friendly, professional, and sorted both rental and return very quickly.

Fantastic experience: The truth is that we are very happy. At first I hesitated a bit because of the comments, but even so I went, and to my surprise they treated me super well, everything was correct, fast and effective. I paid what we agreed upon, no more, no less. If I have to rent a van again, I will do it with them.
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Fantastic experience: Good service
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Fantastic experience: Affordable prices, very friendly staff.
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Fantastic experience: Very good service, very friendly agent, upgrade offered. Unbeatable rate by rentcar. Highly recommended.
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Fantastic experience: I made a reservation a week in advance, and they informed me that there was a problem with the vehicle's availability, so they offered me a larger and newer one for the same price... problem solved, I am very satisfied. The return is super convenient, you just park it and leave the key in the Enterprise mailbox. Everything went very well and at a good price.
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Fantastic experience: Good service and fast
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Positive experience: Good experience, I rented a van and everything went well, friendly staff, and the van was quite new with 125,000 km, perfect. Despite being 7 cubic meters, and that I did about 1,700 km, the consumption was more than reasonable (8.5 liters of diesel x 100 km). The key to not consuming more is to not push them too hard. I would definitely do it again.
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Fantastic experience: The best car hire experience in the last few years. On collection the staff were very helpful, did not badger me with excess insurance once I told them I had separate cover and the car was great (a free upgrade as well). It was the same on return and as someone previously mentioned, they were happy to hold our bags for a couple of hours. Will definitely use again on next visit to Girona area.

Fantastic experience: Good treatment
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Fantastic experience: Simply perfect. A professional level and service that I have rarely seen in vehicle rental agencies.
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Fantastic experience: Amazing customer service experience here with a woman whose name I have forgotten. She helped us resolve a difficult switch of cars and took care of us quickly.

Fantastic experience: Good service, reasonable price. Very good customer service.

Fantastic experience: Very good vehicles, and very friendly and attentive staff
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Fantastic experience: They couldn't have been nicer. This company has been great in Aix en Provence, in Perpignan, in Girona, and in Zaragoza. We will repeat with them.
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Positive experience: Good prices and good service, as well as cars in very good condition
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Fantastic experience: The people working here are very friendly. They will store your luggage in case you want to spend time in Girona and not worry about parking the car. Flexible with return times as well. Highly recommend this location!

Positive experience: Service and price are very competitive. They have a small office inside the AVE station. The staff is very attentive and they are great professionals, advising you on all the rental options for the vehicle. They have a very wide fleet of cars and vans.
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Fantastic experience: Hired a car from 3 to 9 August from Enterprise at Girona train station. It's a good option and only €25 in taxi to airport. We chose this as a pick up after train from Barcelona to holiday in L'Estartit before flight home from Girona airport. In all my experience hiring a car this had to be the best. With great welcome into the office. Contract paperwork setup quickly. Deposit was reasonable. Car was as booked. Very quick return. Thanks to three ladies in office who were great.

Fantastic experience: Very good service
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Positive experience: A highly recommended rental service with friendly and very attentive customer service.
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