About Hotel Ciutadella
Comment by Bravissima about Hotel Ciutadella:
The Hotel Ciutadella, located in the beautiful Costa Brava at Avenida Tarragona, 7, CP 17480, offers a memorable experience thanks to its cozy atmosphere and exceptional customer service. Guests highlight the cleanliness, comfort, and the friendly, professional treatment from the staff.
- Clean and comfortable rooms with great facilities.
- Varied and high-quality buffet breakfast.
- Ideal location, close to the beach and just steps away from shops.
- Pool on the rooftop perfect for relaxing in the sun.
- Excellent value for money.
Despite being a modest 2-star hotel, many visitors mention it should rank higher due to the quality of its services. Some suggested improvements for WiFi access and salad variety at the buffet. However, the family-like and close treatment from the staff, along with the hotel's cleanliness and comfort, ensure a pleasant stay ideal for families and group vacations. Don’t hesitate to book your stay!
Opening hours
- Monday: Abierto 24 horas
- Tuesday: Abierto 24 horas
- Wednesday: Abierto 24 horas
- Thursday: Abierto 24 horas
- Friday: Abierto 24 horas
- Saturday: Abierto 24 horas
- Sunday: Abierto 24 horas
Hotel Ciutadella: Reviews
Fantastic experience:
Quality- price very good Clean, comfortable and exterior rooms Tiny pool on the terrace but ideal for taking a dip with sun loungers Good location on quiet street but close to the beach and shops Varied buffet breakfast Helpful and friendly staff It is a hotel that we would definitely repeat
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Fantastic experience:
Perfect, spacious room, very clean, pleasant swimming pool, friendly person.
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Fantastic experience:
Very good hotel, room, reception and breakfast at very good value for money. We will come back to it. I recommend
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Fantastic experience:
Very clean, bright and tidy.
Buffet breakfast, there is everything
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Fantastic experience:
A very good value for money hotel. He was very comfortable and very friendly. Thanks!
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Fantastic experience:
I recommend it we are going to repeat good food and with an open buffet large rooms very good service
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Fantastic experience:
good location, good value for money .... very good facilities and excellent treatment of all staff .... from the first to the last .... all very attentive and helpful, that's a pleasure.
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Fantastic experience:
All perfect!!! The free buffet is very good and changes every day, the staff very attentive !!! If we go back to Roses we will go again !!!
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Fantastic experience:
Clean good food very attentive staff and pleasant treatment is the second time we come and we will return
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Fantastic experience:
the staff very welcoming very clean and the breakfast buffets and the one at the top
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Fantastic experience:
Stay at the hotel as pleasant as ever. Charming and attentive staff. We will continue to stay there regularly.
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Fantastic experience:
Here I have only eaten in the restaurant, which is also an open buffet and it is very good. Everything clean and food of a very good quality. I recommend it.
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Fantastic experience:
We have been going for 5 years a week in August. The hotel is very good how much quality / price but I personally what I value the most is the treatment received by all the staff from Reme one of the girls who makes the rooms who is always attentive to make sure that you do not lack anything through the dining room staff He is very friendly and attentive until reaching the reception that more of the same with a very friendly and close treatment. The buffet is more than enough in terms of variety and quantity and a 10 in the quality of its products. The location very close to the beach and easy to park in the area. Without a doubt another year we will return. Thanks for everything.
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Fantastic experience:
We have been coming for 18 years, everything is perfect, no complaints, friendly staff. The boss listens to your requests. I recommend it
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Fantastic experience:
Perfect hotel for value for money, to put it mildly, the wifi was not working at all well.
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Fantastic experience:
Very comfortable hotel and first class breakfast. Good location
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Fantastic experience:
We have had a fantastic few days and the hotel couldn't be better, good food and a great clean room, and the very correct staff especially the reception girls. We will be back.
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Fantastic experience:
2 nights very well: reformed and air-conditioned rooms. Discreet and perfect room service. Ideally located near market hall 5 'walk for local breakfast.
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Fantastic experience:
Very nice staff, clean room The hotel is very well located, not far from the beach. And the little extra, there is the super bike rental! We are pleased
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Fantastic experience:
The treatment of the excellent staff, the clean room and the meals are very correct from breakfast to dinner, very varied and of quality, the cook very well
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Fantastic experience:
Very good address in Roses. Breakfast a little expensive.
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Fantastic experience:
3rd stay at the Ciutadella hotel and always a warm welcome and impeccable service. This hotel is certainly modest (2 stars) but it offers the services of a large one. Small balcony in each room, air conditioning, hairdryer, WiFi, safe with supplement and mini fridge in superior rooms. It also has a small outdoor swimming pool on the terrace on the 4th floor and a small fitness room. For long stays you also have access to a washing machine for 3 € it seems to me. The hotel is very well located and the beach is less than 10 minutes walk and a large free parking is less than 5 minutes (market place) Please note that parking is not possible on Sunday morning ... The food is good and plentiful from breakfast to dinner and the options: half board and full board include bottled water and wine. Finally, I would add that all of the staff are top-notch: Chambermaids; reception; Bar; Restaurant. Thank you to all of you because, thanks to your consistency and your efforts, we always have a good time. Goodbye F. SJ
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Fantastic experience:
Very clean hotel, family treatment, excellent service and very good breakfast. It is also very close to the beach, I loved it
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Fantastic experience:
We would like to thank you for a wonderful stay. Special thanks to the Staff. The food is very tasty, the choice is great. The location of the hotel is excellent. We recommend the hotel. We will be happy to visit again.
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Fantastic experience:
Awesome spacious and very clean room Lovely staff Perfect breakfast buffet
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Fantastic experience:
Very comfortable hotel, spacious room and varied breakfast buffet. Very happy
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Fantastic experience:
Good location for a good weekend
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Fantastic experience:
All very clean and very welcoming, the staff very polite and professional, the food very good, I will repeat for sure
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Fantastic experience:
Very quiet for the area it is located, very well located and very attentive workers
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Fantastic experience:
Very good price for a double with a dog (€ 66 / night Oct 31 to Nov 1, 2021). Very good service at reception and cleaning staff. Very clean room.
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Fantastic experience:
It's great, I often come to Rosas and I always come to the Ciudadela hotel, the people are very friendly.
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Fantastic experience:
Very clean, good buffet food, very good buffet breakfast, very friendly and pleasant staff
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Fantastic experience:
Clean rooms, personal very polite, nice location
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Fantastic experience:
Great hotel in a good location. Quiet and welcoming. The staff are friendly and the food is good. Goodbye
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Fantastic experience:
Small and cozy hotel. Super friendly staff and very good food. We were very comfortable. To repeat without a doubt.
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Fantastic experience:
Very warm welcome. Super Fernando. Family hotel. Very clean. Well located in town.
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Fantastic experience:
Quality price very good. Impeccable rooms, treatment of the correct staff. Recommendable. I would put another star on the hotel
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Fantastic experience:
Well located hotel, close to the beach but without noise, renovated, cozy and clean
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Fantastic experience:
Very friendly staff. Central hotel and small but comfortable and clean rooms. I recommend it 100%
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Fantastic experience: Clean and in a good place
Fantastic experience:
Excellent hotel in Roses, a few steps from the beach and the center, perfect to stay with the family, the staff is very friendly and helpful, always attentive to give an excellent service.
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Fantastic experience:
Everything very clean, spacious room and bathroom. Very good food with fresh and good quality products. The treatment of the staff is great.
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Fantastic experience:
We were looking for a hotel to go with our pets and the truth was that it was a good choice. Correct quality / price, swimming pool and free parking nearby. The receptionist very friendly.
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Fantastic experience:
A hotel near the beach, easy parking, great in terms of preventive measures and hygiene, very comfortable if you go with children and with a nice team that makes you feel at home. Special greetings to Gema and Abdul
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Fantastic experience:
Everything clean, good mattresses, very nice and friendly staff. Very good to go with the family. And it is close to everything: the beach, the promenade, the pedestrian streets with shops, .... I recommend it!
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Fantastic experience:
Great hotel very welcoming staff who speak French Swimming pool and deckchair near our room Unforgettable stay Thank you
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Fantastic experience:
Very good value for money. Excellent treatment and service. Comfort and full breakfast buffer with gluten free option. We look forward to returning Thanks Fernando
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Fantastic experience:
This is the fifth time that I have been to this hotel, it is well located despite its lack of parking space Buffet meal as well as breakfast at a fair price I highly recommend
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Fantastic experience:
The room is spacious and clean, the bed is comfortable. The only downside I would put is the shower soap, which is a dispenser that you have to squeeze many times to wash your hair, I would put some jar with shampoo. It is very well located, in 1 minute you are on the beach, and there is also a free car park 1 minute away, next to the Citadel. The treatment of the staff is great, both that of the couple carrying it, as well as that of the cleaning woman and the receptionist. They are very kind and attentive. Hi toranrem !!
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Fantastic experience:
Very cozy rooms, very clean. Very friendly and professional service despite corona rules. We felt very comfortable.
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Fantastic experience:
Excellent value for money hotel. Family hotel with everything you need, except a fridge ... for others super attentive staff, central location and plenty of parking space.
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Fantastic experience:
Excellent quality price. Everything very well cared for and clean. Hearty and good quality breakfasts. Location very close to the beach and a step away from the citadel. We will certainly repeat.
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Fantastic experience:
We spent 2 nights. Family room, breakfast buffet, swimming pool, everything is perfect. Helpful and very friendly staff. We will definitely be back.
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Fantastic experience:
Very good value for money, very good and plentiful breakfast, very clean and comfortable room, super helpful staff. We'll be coming back!
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Fantastic experience:
Pleasantly surprised by the quality of this small 2 * hotel, which should perfectly be upgraded. We were given a superior room in the building opposite, it was very spacious and comfortable. The hotel employees were very kind in any of our requests. They opened for breakfast an hour before (7:30) so that we would not miss it due to an engagement, they were wonderful. And the best of all was the quality of the restaurant's food, a 10. Homemade food, super rich and well prepared, with local products. It is well worth taking at least half board, it also includes water and wine, which is rare. We will definitely return to this hotel because we were delighted :)
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Fantastic experience:
Unbeatable treatment, very friendly and efficient staff, simple but very clean rooms, renovated and with everything you need. They make breakfast very good and the location is ideal (near the beach and free parking). You could not ask for more!
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Fantastic experience:
I loved it. Very central and the rooms clean. Helpful and very nice staff, if I would go back again.
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Fantastic experience:
Stay from May 25 to 27, we had a small problem and they solved it for us at reception, quickly, large room, large bathroom, everything super clean, breakfast varied and abundant, where we went to eat Restaurant Roc Dur abundant and well cooked, super attentive family service and helpful, stay and food a 10 we will be back
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Fantastic experience:
Unbeatable treatment of all staff, They make you feel at home, good location, comfortable mattress, we took full board and the quality of the food is very good, it parks very well in the area, value for money of 10 PS: greetings to everyone and especially to Fernando and the waitresses, you are great and my partner and I wish you the best !!! Recommended 110%
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Fantastic experience:
We slept very comfortably. To go with the ideal family. It has a children's area and a swimming pool upstairs where it is very nice if the weather is nice. The fairest breakfast, a normal free buffet. Very happy
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Fantastic experience:
I have been almost 15 days in this hotel and the truth is that it is a familiar, quiet place and they are very attentive, for example, the cleaning girl Rafi super nice and attentive, the girls from the buffet Laura, Ana and Olivia too, I consider that if a Site is impeccable but the workers do not give you sympathy and attention is worth nothing. I AM VERY HAPPY AND SURE WE WILL BE BACK.
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Fantastic experience:
Very cozy hotel, modern rooms and amazing staff. We received very good treatment and, in addition, everything was very clean and tidy.
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Fantastic experience:
Well located hotel, close to the promenade and the beach. Very friendly and polite staff. Excellent price quality. Spacious rooms, comfortable bed, excellent cleanliness and lots of silence at night. You will find disinfectants everywhere that allow you proper hygiene. Spacious and good free buffet. An excellent hotel
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Fantastic experience:
Quality - Price Familiar Family Hotel with new facilities. Very good treatment of all the staff. Super central. Easy and free parking. I would have preferred to have a fridge in the room to a safe
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Fantastic experience:
Very nice hotel! Nothing to say about the cleanliness. Very friendly and helpful staff. Well-equipped room (TV, air conditioning, fridge, small balcony). Swimming pool on the roof not very big: 1 or 2 families fill it. Soundproofing of the rooms a little light: you can hear the noise of neighbors in the evening and during the day, but very quiet at night, street with little traffic. Evening buffet and breakfast of decent quality, with enough choice: - at least 2 or 3 hot dishes possible and different every evening. - sweet and savory breakfast with some changes of pastries depending on the day. Very satisfied we will come back
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Fantastic experience:
I start my review by saying that it is a family hotel. I want to start my review like this because I consider it to be something very positive when dealing with customers. The hotel has a swimming pool / solarium and gym. The attention is very good and close, they always make sure that everything is to your liking. In my case, it was a business trip but without a doubt I will choose it again if I ever go to Roses again. Many reviews say small room .. To sleep and rest is more than enough. Comfortable and spacious bed, complete bathroom with shower, toilet and toilet. Hot water service (no individual hot water pump, which is appreciated). At no time have I run out of hot water. Exceptional cleaning service. Very good food. Currently they only offer breakfast and dinner service (I imagine because of the covid issue). I was pleasantly surprised, I totally recommend your reservation.
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Fantastic experience:
A simple but very comfortable hotel, all very clean. Very nice staff. Great breakfast. Highly recommended. We will repeat.
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Fantastic experience:
A very quiet hotel. We slept and ate very well. Both dinner and breakfast are buffet and we found it perfect. It has a rooftop pool, and even on cloudy days we were fine. The room was large, clean and had a balcony.
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Fantastic experience:
A very nice clean and modern hotel! The incredible service and the unbeatable treatment !! Very close to the seafront! I recommend it 100%
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Fantastic experience:
Among the best for value for money in Roses. Close to the center and the sea but not in the area, suffocating. Excellent walk with beautiful clubs. Do not miss the Valencian paella for lunch / dinner.
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Fantastic experience:
It is 2 stars but has a good buffet, not very extensive but good, parking nearby and free except on Sundays that there is a market. And the beach is 5 or 7 minutes walk. I recommend it, I don't know the prices of the rooms because I have been in Smart Box but I guess it shouldn't be expensive.
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Fantastic experience:
Hotel chosen with Wonderbox, great hotel the staff are very welcoming, the hotel and the rooms are very clean. The buffet breakfast is very varied and very good as is the lunch buffet and the price is affordable. The bed is very comfortable, and the rooftop pool is a big plus. It is located 2 minutes from the beach. I recommend it.
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Fantastic experience:
We stayed for a weekend two nights, the hotel was very nice located close to the market halls and shops, the garage and a real plus for the maniac even if you can not book in advance. The welcome and very good rooms and beds are comfortable, and a night swim on the roof of the hotel is top . Maybe just a bit of noise, but being downtown is normal.
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Fantastic experience:
I recommend this hotel for the excellent value for money. Clean, good located near the beach and free public parking, very friendly staff, air conditioning, fridge, free safe, modern bathroom, terrace with clothesline, comfortable mattresses and large closet
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Fantastic experience:
Family hotel very much appreciated. Room rather comfortable although we had a noisy air conditioning. Restoration morning lunch and dinner with dishes always varied. Tapas on Saturday night and champagne to newcomers. Small pool on the top floor and a small laundry. And of course all the staff is very appreciable. The hosts of the reception all speak French.
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Fantastic experience: Absolutely worth your stay. The rooms are clean, lot of space to keep your stuffs. Gives you automatic upgrade without even asking. The dinner buffet was delicious and had some of the best desserts. This was the best dinner buffet spread so far in spain
Fantastic experience:
Very nice stay it is an excellent hotel close to all the attractions (Las Ramblas Plaza Catalunya Barceloneta ...) the room was perfect clean and modern "307" breakfast well in a well organized room between salty and sweet super staff nice super pro and i thank all the staf and more specifically mister "Juanjo" for his kindness to leave the luggage after the check out. I recommend and would return
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Fantastic experience:
The truth that I loved. Everything clean except the bathroom, that a cloth, could not hurt, there was enough dust in the cistern of the toilet, but hey, it is insignificant in comparison with how well we were. The super comfortable beds. They are grateful after a motorcycle route of more than 500 km. Breakfast was included, and it was quite good! I was surprised In addition there are two parking spaces for motorcycles in front. It is old, but very well renovated and with taste. I'll probably go back when I'm in the area. Both for the quality of the hotel and the staff.
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Fantastic experience:
Very friendly hotel, pleasant rooms, very nice staff listening to the customer and concerned about his well being. Excellent buffet for both breakfast and dinner. Not expensive at all, to advise.
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Fantastic experience:
A family hotel to recommend without hesitation !!!! The staff is very pleasant and available as long as it is at the reception desk, the restaurant and the staff who maintain the rooms. The rooms are a little small when you have children but for the time we spend it is no more embarrassing than that! The restaurant, a little small but the staff is so nice and available that it is quickly forgotten and when we are a family with children we always found a quiet place. Ideally located, close to everything and with the rooftop pool, really the best!
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Fantastic experience:
Very cozy, family line 2 bone near the beach, great bone area, playground for family children staying in the, very correct staff, wheelchair adapted but you have to confirm for the reservation, pets are allowed. ..
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Fantastic experience:
Hotel installed for many years. Catering self service but family, the varied choice can find what we like. The reception, the entire staff, always equal in good humor and listening to each moment and everyone.
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Fantastic experience:
We have spent a week in this hotel with our dog and I only have words of thanks. The very attentive staff, friendly and helpful, have made our stay to the fullest. The hotel clean and the buffet food good and varied. The situation is excellent near the center and the beach but on a quiet street. Easy parking area. We will be back next year. Fernando and the hotel team, thank you very much for making our vacation so comfortable and enjoyable.
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Fantastic experience:
Very complete hotel with good service and clean. 5 minutes from the beach and the ciutadella. It has a swimming pool, solarium, gym, two bars, restaurant and balconies in its rooms. TV and wifi included in room. For € 10 there is a free buffet for dinner there is not much variety but for the price this is correct although it is much more worth the lunch more variety and more good.
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Fantastic experience: Very good hotel. Very clean and superb food. High level of customer service. Rating 10/10
Fantastic experience:
Simple hotel but with a good treatment by all workers. Especially the woman in charge of fixing the rooms, greeted you with an emphasis and a salt shaker worth seeing at that time of the morning. They also gave us a welcome drink with the dakotabox. We extended the stay one day and because of the place where it is and the dates that were not badly priced (80) for 2. A small but cozy place, perfect for families. It also has a swimming pool on the roof and a gym.
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Fantastic experience:
We went to getaway to the Costa Brava and booked this hotel because of the deal. We had full board and it was the best option. The receptionists are charming, very pleasant and very polite, they made us feel very comfortable and at home. Cleanliness is one of the strong points of this hotel, as soon as you enter you are filled with a clean and fresh smell, and when you enter the room you confirm that clean smell with every detail, the room is very clean and quite complete for what it is. wants it is to sleep and shower. It has a small balcony that is appreciated The only thing that we were very hot at night and there was no way to regulate or turn off the heating, but it was not a problem either. The food was a great surprise, as I said before, we had full board and came the wine and water. Everything we tried was delicious and look, I'm quite strange ... well, even the bread was very very good and everything was very clean. Very friendly and polite waiters. At the last minute we hire the parking service that they have right in front, although you can easily park in the area. The location is another highlight, it is on the second line of the sea and in 2 minutes you are on the seafront of Roses, the location is very good. They have a gym, swimming pool and children's area. We were accompanied by our and we had a spectacular treatment with the pet and towards us, they accept them without weight restrictions and at no cost. Summarizing: WE LOVED IT! WE WILL RETURN SAFE. P.S. I do not understand some evaluations ... I do not know if there are customers who, for the price they pay, think they will find a 5 Quality and price of the best in the area. Many hotels with more prestige and would like to have the cleanliness that this hotel offers you and the attention that was all of 10!
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Fantastic experience: Excellent staff, very friendly. We went with a dog and they were really friend with our buddy. Rooms were big and comfortable. The restaurant is really ok for the price. Really good location, three minutes walking to the beach.
Fantastic experience: Super
Fantastic experience:
A place to spend your vacations. Very friendly staff Clean room. We open mattress, they are changing, we slept very well. Food as in all hotels, the only thing that I would add more variety in terms of salad (there was only lettuce, tomato and cucumber).
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